In certain situations the people in need of help do not have the possibility to physically touch an Intercom terminal.
Imagine an in-patient in a hospital shouting for help or a woman in distress in a parking garage, someone being attacked in an elevator or a prison officer being confronted by an inmate.
To cater for these situations, Intercom systems from Commend provide a feature called Audio Monitoring. It permanently monitors the volume at an Intercom terminal and automatically initiates a call to the control desk as soon as a pre-defined volume is exceeded. The personnel at the control desk can then quickly initiate a call to the station. A video picture can be automatically switched on for an additional overview of the situation.