Intercom solutions for highways and toll stations

Highways and Toll Stations

Transport & Infrastructure

Toll booths are becoming increasingly automated and unmanned. If the barrier fails to rise, drivers need to be able to summon assistance without delay. Roadside Emergency Help Points are a common and expected sight along our highways. Distances are great and network solutions therefore essential. Commend provides voice and video connections between the Control Room and the public, giving the operator a comprehensive overview of the situation and  full control over the system’s functionalities. Commend’s proven vandal resistant Intercom Stations are specifically designed to handle both the extremely high roadside noise levels and extreme weather conditions.

Applications and Key Benefits

  • On-site Intercom stations stand for security and assistance for toll road users
  • Optimised staff deployment, thanks to central management of toll road communication via control station
  • Investment protection, thanks to flexible expansion options (e. g., integration of additional toll roads)
  • Solutions for Highways and Toll Stations
  • Superior speech intelligibility regardless of traffic noise

    High volume – Background noise suppression – Intelligent Volume Control (IVC) – OpenDuplex® and 16 kHz eHD Voice Audio Bandwidth

  • Intercom stations for toll machines at unattended toll stations

    Intercom stations for toll machines at unattended toll stations
    • Instant assistance for toll machine users, even if tollbooths are unattended
    • Amplifier modules for integration into existing casings
    • Perfectly intelligible communication despite traffic noise
  • Intercom stations for attended tollbooths

    Intercom stations for attended tollbooths
    • Each booth is equipped with its own Intercom station so that staff are able to communicate with each other and with the control center.
    • Counter Intercom systems are intended for locations where staff work in closed-off rooms, with an opening in the dividing wall or window for payment purposes.
  • Emergency Call Stations placed along the road

    Emergency Call Stations placed along the road
    • Resistant against vandalism and environmental influences
  • Permanent availability through system self-monitoring

    Permanent availability through system self-monitoring

    Every call guaranteed to get through – 24/7
    • Intercom Stations come equipped with automated functionality self-monitoring (loudspeaker/microphone self-monitoring)
    • Connection monitoring
    • Redundant server fail-safety and dynamic call forwarding
    • Saves costs by eliminating the need for manual function testing
  • Integrated System

    Integrated System

    Interfaces / Input – Output control
    • Interfaces to third-party systems, such as video surveillance, PA systems or Traffic Guidance
    • Integration of telephone lines and VoIP systems (SIP/IAX)
    • Active monitoring of input signals for various purposes, such as the fill level of ticket machine
    • Control of output signals – e. g. barriers and gates
  • Networking

    Intercom networking of toll stations, including call management via a central control station

  • Easy Control Desk management

    Overview – Surveillance – Control
    Easy Control Desk management

    Control Desk systems by Commend provide a continuous system-wide overview to support instant reaction in case of an emergency. Thanks to the highly user-friendly GUI, managing even complex Intercom networks or video and control functions is a breeze.

    • Call management is tailored to the needs and workflows of the application environment
    • Calls can be forwarded automatically to other Control Desks, Intercom stations (stationary or mobile), or to land-line telephones
    • Automatic call distribution at peak times, including automatic call prioritisation
  • Software solutions for Control Desks

    Audio – Video – Data
    Software solutions for Control Desks
    • Indication of the calling terminal’s location, and optional automatic display of a video/CCTV connection
    • Event logging
    • Audio and/or video recording
  • Options

    • Vandal-resisitant Intercom Stations for Access Control
Your integrated Security and Communication Solution for toll stations and highways is just one click away

Case Study Highways and Toll Stations