Supporting Digital Transformation in the Corrections Market

The corrections market is synonymous with a need for a fail-safe and uncompromised commitment to security. From local jails to state and federal prisons, all corrections facilities share a critical mission of ensuring safety and security for all. Audio, door controls, and access control are the defining tools to help secure these facilities, but in recent years video and unified systems have become as expected — and as effective. 

Corrections officers and authorities rely on various advanced security and audio tools to monitor activity and supply real-time information on incidents that can erupt in seconds. Furthermore, integrated audio and video solutions capture valuable evidence to reduce liability, eliminate frivolous inmate treatment claims, and mitigate illegal contraband distribution. 

Commend solutions for correctional facilities are proven and trusted technologies that enable continuous intelligence gathering and increased situation management. These technologies support robust forensic investigations to protect lives and maintain order within jails, courthouses, and police stations. During both times of high-risk and orderly daily operations, Commend intercom, public address, and unified communication solutions ensure control is maintained while security leads are empowered to drive higher levels of awareness.

Our technologies also provide correctional facilities with additional flexibility in how to apply unified communications across their infrastructures. The company's core technology allows jails and wardens to leverage a single platform that supports certain use cases, including security and audio monitoring, emergency communications, and centralized operations. It also supports necessary functions for efficient door access for high-risk areas.

Over the past year, Commend has enhanced its unified communications technologies for corrections, including:

Constant automatic self-monitoring allows intercoms to ensure the proper functioning of all system components and connections. Intercom stations run periodic automated function tests on their microphone and loudspeaker units. If a component fails a test, alarm and notification messages are sent to the corresponding building and security management systems.

Officials can listen in on suspicious conversations among inmates, and wardens can easily monitor in-cell conversations. If required, stakeholders can record discussions without being noticed.

Emergency communications are easily audible and perfectly intelligible to everyone concerned.  Loudspeakers and intercom stations can be grouped into playback zones to more precisely target information messages.

Multi-functional control systems make responding to emergencies quick and easy.  At the push of a button, automated playback of warning and reassurance works to deescalate critical situations. Coordinate wardens and emergency services via radio and direct, special response via telephone.

Intercom stations for door access control and security airlocks maintain safe, coordinated movement. Staff can activate audio monitoring, triggering an alarm if a particular sound volume level is exceeded.

Commend is committed to cybersecurity and reaffirmed its mission to provide the utmost in protection with recent ISO 27001 and IEC 62443 certifications.

Commend is paving the way to bring a collaborative approach to the corrections space. We believe that the security and safety process automation is as important as the systems they choose to deploy. 

Learn more about our solutions for the corrections market and request a demo.