Certification Training

Our Certification Training is an in-depth, 2-day course designed to provide you with a thorough understanding of Commend’s integrated communication technology. Technicians will learn all about CCT800 software, IoIP intercoms, and SIP intercoms. Trainees will gain hands-on experience with connecting equipment, IoIP and SIP connectivity, Call Request, output activation, video calls, and many other common scenarios. There will be time at the end of each day to ask questions and to discuss any specific project applications.

Day 1: Symphony MX Devices, Symphony BF Devices, Mesh Topology, Screen Layouts, and Device Activities. 

Day 2: VirtuoSIS, CCT800, and System Commissioining for On-Premise Solutions

Day 3: Symphony Cloud, Video Integration, Troubleshooting, and Best Practices

We offer courses throughout the year, see below for the upcoming Certification Training offerings.

• July 23 - 25, 2025
• August 12 - 14, 2025
• Septmber 2 - 4, 2025
• October 7 - 9, 2025
• Novemeber 4 - 6, 2025

• Time: 10 am – 5 pm EDT (each day)
• Method: Microsoft Teams live webinar
• Trainers: Matthew Kambic

• Becoming Commend Certified means you are equipped to handle complex installations, troubleshoot effectively, and deliver high-quality service to clients.
• Enjoy 2-year access to our Polygon eLearning platform for continuous learning. Stay up-to-date with on-demand content and specialized modules.
• Upon course completion, receive your Commend Certification and stand out as a certified professional.
• Enjoy priority technical support and join an exclusive network of certified Commend professionals.

Course Fee:

$712 per attendee

$834 for training kit (optional)

Hardware Training Kit if you don't have one yet (Part Number: US-PS-EL-HARDWARE) Includes ID5-TDCM touchscreen video intercom and ES962H rugged vandal-resistant intercom.

If you already have access to these devices, you may use them instead.

1. Fill out the registration form to secure your spot in the course.
2. Send us your Purchase Order (PO) or request credit card payment instructions.
3. We’ll ship your hardware kit and provide access details for the course.
4. Follow the pre-class preparation steps to ensure a smooth training experience.

Register for Training

Preparation Checklist