Cloud-based Intercom System

Symphony Cloud

The world’s first cloud-based Intercom system built around the principle of “Privacy and Security by Design” – marks the beginning of a new era in security communication.

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The Intercom Cloud Platform

Our cloud-based solution platform is built on highly scalable cloud infrastructure, powerful software and extensive features, with the clear aim of harnessing the power of current and future cloud services incl. AI. Symphony Cloud offers the right service for every size and requirement.

Symphony Intercom Cloud Platform Overview

Cloud Services

The Symphony Mobile Client is the Symphony Cloud service for answering calls and unlocking doors and barriers conveniently via smartphone or tablet.

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The Symphony Web Client is probably the world’s most flexible, most easy-to-use Intercom station – and it does not even need any extra software!

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Symphony cloud service for centralised, automated device management and monitoring, enhancing security and efficiency.

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Management of companies and sites with dashboards, roles and permissions, device and user management

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With Symphony device management, as many or as few devices and services can be added and configured as needed.

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The virtual assistant was developed with one goal in mind: to relieve staff in call centres and control rooms so that they can concentrate on the important issues and incidents.

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This future Symphony Cloud Service will offer real-time bidirectional translation of speech packages.

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The Symphony bridge gives VirtuoSIS On-Prem solutions access to the services of Symphony Cloud, such as the Symphony Mobile Client or the Symphony Web Client.

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8 Key Benefits of Cloud Based Services

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High Availability

Cloud infrastructures offer essential advantages such as redundant servers, redundant gateways in combination with load balancing for high availability.

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Cyber Security

Only an up-to-date system is a secure system and the Symphony Cloud is constantly updated - without downtime and IT resources.

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The Making

A highly available cloud service is only as good as the software that powers it. See how Commend’s specialists are taking care of everything to make sure the Symphony cloud is there for you when you need it

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Cloud Integrations

Better together – connecting Commend Symphony Cloud with other systems from leading manufacturers. One of the first integrations are connections to the public mobile and fixed networks. Features: Receive calls on telephones (desktop and mobile), open door with after-dialling during the call, call telephones from Intercom devices, voicemail detector

Supported Telephony Providers

Documentation

Feature overview and technical specifications

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From first steps, configuration to how to use Symphony Cloud

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Regional Availability

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Vision for Services

Future cloud-based Symphony services will support a wide range of additional applications by intelligently linking various different sub-systems, such as video surveillance, sensors, emergency call systems, access control, visitor management, and others. Similar to humans depending on the interplay of all their senses to make sense of their environment, it takes the combination of all available security tools to correctly assess situations and incidents and react accordingly.