Symphony Cloud
Call Management
A centrally manageable, intuitive and flexible Intercom SaaS with a mobile solution and privacy and security by design.
Answer calls, unlock doors, barriers and gates, and stay connected – right from your smartphone or tablet, wherever you are with the help of Symphony Mobile Client. Push notifications mean you never miss a call, even when you're away from the desk. Quick actions let you accept calls or open doors with a single tap, using PIN, Touch ID or Face ID for secure access.
Built on highly scalable cloud infrastructure, Symphony Cloud offers the right service for every size and requirement, from a single site to a growing multi-site network. New sites, devices or users can be added on demand, without extra on-site hardware rollouts.
Find out more about Symphony Cloud.
With the step-by-step Quick Start Assistant in Symphony Config, devices connect and configure themselves automatically: no manual, no detours. System Management gives you a central, real-time overview of companies, projects, sites, devices and users. Even day-to-day adjustments, like updating call destinations or contacts, can be made by users themselves. No technician required.
Every Commend product is built on the principle of "Privacy and Security by Design," from initial development through to after-sales service. Commend is the world's first intercom company certified to IEC 62443 for its secure product development lifecycle, backed by ISO 27001 information security management. A dedicated vulnerability disclosure program and continuous updates keep systems protected against evolving threats. Find out more about our cybersecurity efforts at trust.commend.com.
Symphony Cloud
Anonymous Use Cases
Gas Station
Worker Safety
At a gas station, closing up for the night once meant sending a security officer to accompany the employee locking the doors and handling the day's takings. A safety measure needed at every single site, every single night. With Symphony Cloud, a central control room now guides employees through the closing process via live camera access and can connect directly to the stations on site whenever needed – no local servers required, just a secure cloud connection. The result: the same level of protection for staff, delivered far more efficiently, with a single control room now covering all sites that previously each needed their own on-site security presence.
Security for Schools
Mobile Door Communication
Keeping school doors locked during school hours helps ensure that only authorized students, staff and visitors can enter the building. Visitors request access via Intercom, while staff can answer door calls and open doors directly from their work phones – wherever they are on campus. Privacy is protected by activating cameras only during Intercom calls, while customizable schedules ensure calls reach the right staff during working hours. Cloud-based administration allows individual schools to easily manage users and access rights themselves, reducing the workload for central IT.
Truck Charging Stations
24/7 Customer Support
Electric truck charging stations rely on reliable communication to keep drivers moving. If assistance is needed at a charging point, drivers can connect directly to a central control room for 24/7 customer support. The on-premise Intercom system is connected to Symphony Cloud, allowing service teams to answer calls flexibly via the Symphony Mobile Client. Intercom also supports door calls at site entrances, providing direct assistance when drivers need access to the charging premises.
Secure Visitor Access
Symphony Mobile Client
Across various elderly care facilities, a cloud-based Intercom system provides secure and consistent communication without the need for local servers on site. Visitors can call staff via camera-equipped Intercom stations from the entrance, allowing healthcare workers to see who is at the entrance and grant access directly from their mobile devices. Combined with the existing access control system, this creates a secure and flexible way to manage access while supporting staff in their daily routines. Central Cloud management keeps the system continuously updated, secure and easy to maintain across all locations.
