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Commend and NESA Solutions partner to expand a groundbreaking Virtual Care Solution

The innovation combines best-of-breed hardware and software embedded within the hospital’s electronic medical record system Commend Americas announces a significant milestone for the healthcare industry, formalizing a strategic partnership with NESA Solutions , solidifying their commitment to advancing virtual care within the Epic platform. Commend enables the two-way audio for the revolutionary clinical communication solution called the NESA Virtual Care Platform™ . The combination of NESA’s EHR-embedded virtual care platform, with the world’s most advanced audio technology is truly a remarkable progression in care delivery. Healthcare organizations can now deploy a virtual care solution leveraging their existing investments within Epic, automatically documenting clinical events in the health record. NESA's recent visit to Commend’s headquarters in Austria, marked a pivotal moment for the two organizations, as they finalized details of an exclusive partnership. Their business relationship began in 2021 when they first introduced the virtual care solution . This collaboration has empowered NESA to develop and deploy the best virtual care platform on the market, bringing in best-of-breed hardware from Hanwha Vision and Altus, Inc.

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Modernize to a Unified Communication Platform

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ONVIF Profile S unlocks Symphony‘s talents for security video management

ONVIF Profile S support makes integrating Commend into third-party Video Management a breeze. One interface – loads of possibilities: that‘s what integration is all about. With ONVIF‘s open Profile S standard, interconnecting devices and applications into custom-tailored video management solutions couldn‘t be easier – or more efficient. ONVIF Profile S is one of the world‘s most successful video interoperability standards, with more than 21,000 devices registered.

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Symphony Web Client

Can you imagine an Intercom station that you can take with you, wherever you are? The Symphony Web Client is exactly that: An Intercom station for your browser with control desk features that allows you to accept or make calls anytime, anywhere. There is no need to install extra software – it works on every device that can use Google Chrome.

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Giving Cities a Voice

In densely populated urban areas, communication is essential to ensure safety and efficiency . Cameras in city centres already help ensure public safety , but they have certain blind spots. Audio technology on the other hand offers a solution for remote interaction and addressing emergency situations. Intercom systems by Commend provide fast, two-way communication with a control center. We offer a wide range of solutions for emergencies and everyday operations , making Smart Cities safer and more efficient. Here are some examples how audio technology can improve the Smart City: Help points with audio terminals provide direct access to emergency services, making it easier to call for help in the event of an incident. Emergency call buttons can even save lives when calling for help with a mobile phone is not possible, such as in cases of domestic violence. Info boards placed near transport hubs and landmarks can provide helpful information to visitors in different languages, and can be supplemented with Ivy, our award-winning conversational AI-based Intercom voice assistant. Talking cameras and emergency call stations together can create safety islands. They allow control center staff to monitor critical situations through video transmission and mobilize security forces, while loudspeaker announcements can help to evacuate areas quickly. Overall, intercom solutions are a critical component of a Smart City . Find more information on this in our Smart City Whitepaper and on the website.

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SymMX API: The secure interface to the world of Commend Symphony communication

Could your building management system effectively manage and control your Intercom Systems? You will be amazed – with the Symphony MX Device API, it is now possible! Our API allows not only Intercom Stations, but also Symphony Modules to be easily controlled directly by external systems. In addition, the Symphony MX Device API provides current status and history information and can be seamlessly integrated into overall solutions. Are you ready to take your building management processes to the next level? Let's explore together how the SymMX Application Programming Interface (API) can help you achieve this.

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The World's first Conversational AI-based Intercom Voice Assistant

Ivy is the world's first conversational AI-based Intercom voice assistant designed to assist control room employees with routine tasks such as providing directions or locating a ticket machine. Since requests like these usually take up a lot of the employee's attention, Ivy enables them to focus on emergency cases and other special situations. Take a look at the video and get to know Ivy:

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The World's Smallest IP Intercom Module

The im3 is a powerful Intercom module that measures only 84.5 x 54 x 24 mm. With its small size , the im3 fits almost anywhere, making it easy to equip a building with the latest technology without any infrastructural changes. Its USB port allows for easy connection to all relevant Commend accessories. Together with the cm1 camera module and the perfectly matching loudspeaker module LSM , it makes for a powerful video Intercom. Useful features such as microphone-loudspeaker surveillance, intelligent volume control and the focus on cyber security come as standard with im3. The module features excellent audio quality up to 20 kHz and achieves a maximum sound pressure level with a minimum space requirement. Furthermore, it is very robust, withstanding temperatures from -40 to +70°C. For more information on the im3, click here .