Results (1376 found)
Event
Basic Training - English
Company Introduction, Products & Technologies Basics in Server Configuration CCT / VirtuoSIS / Licensing IoIP Intercom Solutions SIP Functions (VirtuoSIS) Symphony BF Series (e.g. ET908H, EF962H) Networking NET & LAN / SIP Trunk Troubleshooting Practical Exercise Requirements: Profound Computer and Network knowledge / Technical English / Laptop with: OS Windows 10 or later (Necessary for Hyper-V installation), Administrator Rights, Ethernet Port (optional: USB to Ethernet-Adapter) and cLibrary Online Account Training language: English Certification: Commend Basic Level Certificate (valid for 2 years) Duration: 3 Days Participants: 4 - 6 Persons Costs: EUR 590,– / person Closing date: 2 weeks before the trainings starts
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Symphony Control Desk id8 with Touchscreen
THE SYMPHONY CONTROL DESK Overview Mastering Trusted Communication at Your Fingertips The Ultimate Control Desk Experience This new control desk system from Commend, is completely based on Symphony technology . With the id8, professional control desk management is raised to an unprecedented level. The control desk is ahead of its time and still compatible with first generation devices thanks to the Commend "Evergreen Technology" philosophy. With the id8's innovative 8" touch display, operators experience a seamless integration that results in unparalleled efficiency , complemented by a range of advanced features. Tasks can now be effortlessly completed with just a touch of a finger , creating a significantly more relaxed and intuitive work environment in the control room. The id8's control room interface goes beyond ordinary control systems, offering complete mastery over the entire security system in any situation, leaving no room for emergencies to go unnoticed. This heightened level of control enables the swift identification of potential crises, allowing for prompt and proactive security measures to be taken, ensuring a safer and more secure environment. 8 BENEFITS OF THE ID8 Clear communication roofline Clear communication Designed specifically for calls using the loudspeaker , this device is expertly tailored and thoroughly equipped to excel in noisy environments. Moreover, the option for bi-directional videocalls expands the range of convenient communication channels, offering users even more flexibility. Modularity roofline Modularity Elevate the functionality of the id8 with the addition of up to five physical direct dialing button modules . For further customization, users have the option to include extras such as a gooseneck microphone and handset , as well as an input/output module , catering to their unique requirements and preferences. Customisable layout roofline Customisable layout For even more customisation, select from a range of various layouts to suit your specific application. This level of customization extends beyond office settings, catering equally well to industrial environments, ensuring optimal functionality and adaptability across various workspaces . Cyber Security roofline Cyber Security We place cybersecurity as one of our highest priorities, diligently working to ensure comprehensive protection and security measures are in place to mitigate any potential risks or breaches. For more information visit trust.commend.com Physical button roofline Physical button The device seamlessly combines the advantages of touch display interactivity with the inclusion of a freely programmable, physical button , elevating user-friendliness to new heights. Great overview roofline Great overview Equipped with an 8-inch touch display, the device delivers a crystal-clear overview, consolidating all necessary functions into a single Control Desk. This comprehensive display empowers control room staff to effortlessly monitor every aspect , even in demanding and high-pressure situations. It ensures that critical information remains readily accessible, enabling efficient decision-making and seamless operations. Short answering times roofline Short answering times The id8 makes workflows and processes more efficient while taking pressure off control room staff, also thanks to the convenient direct dialling buttons. Compatibility roofline Compatibility Despite having the newest cloud-based technology, the id8 is fully compatible with previous-generation Commend systems. id8 - Take a look! Product Page Expansion Modules – Series id8 Accessories – Series id8 Silver or black High-quality flat glass front panel. Camera Optionally with integrated high-resolution colour video camera available. Crystal clear sound Up to 20 kHz uHD voice quality. Plus OpenDuplex® and IVC (Intelligent Volume Control) for natural, hands-free communication. 8-inch touch display Daylight-readable multi-touch display with brilliant colour reproduction. The screen can be optimised for any application through various layouts. Freely programmable button For example, for answering and ending calls, as a door opener, for push to talk, etc. Expandable With many accessories. Silver or black Camera Crystal clear sound 8-inch touch display Freely programmable button Expandable MODERN MEETS CLASSIC The id8 sets a new standard for call management with its cutting-edge features, bringing response times to unprecedented levels of efficiency . With the integration of a phyiscal button next to the touch display, this control desk optimises workflows and simplifies processes, effectively reducing the burden on control room staff. Whatever the application scenario, the id8 empowers users with total control over the security system , guaranteeing the swift detection and response to every (emergency) call. For more information about Control Desk Management in general, click here . ACCESSORIES gooseneck microphone up to five direct dialing button modules desk kit handset (also available as wall kit) surface or flush mount kit audio induction loop I/O extension modules with audio interface port or with USB port IP security switchbox IP converter box Need more technical details? Download the datasheet Would you like to know more about the future of control desks? Contact us
Event
Modul A10 - Einführung & Basics
Zielgruppe: Planer, Verkäufer und Techniker unserer Partner, welche seit neuerem und/oder regelmäßig mit unseren Produkten arbeiten. Themen: Vorstellung von Symphony- und Classic-Endgeräten mit Einsatzmöglichkeiten und Inbetriebnahme als praktische Übung unter Berücksichtigung verschiedener Protokolle Serverloser Betrieb Vorstellung der Intercom Server S3, S6 und VirtuoSIS und praktische Inbetriebnahme eines S3 Arbeiten mit Konfigurations- und Administrationstools Lizensierung Übungen von Grundfunktionen wie z.B. Kurzwahlen, Türbetreuung, Weiterleitungen, Begleitkontakte Konfiguration und Möglichkeiten von Symphony Terminals mit praktischen Übungen Preis: 390,00 € netto pro Person und Tag Voraussetzungen: Interesse an Produkten von Schneider Intercom Zertifizierung: Zertifikat „Modul A - Einführung & Basics 2026“
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Modul A9 - Einführung & Basics
Zielgruppe: Planer, Verkäufer und Techniker unserer Partner, welche seit neuerem und/oder regelmäßig mit unseren Produkten arbeiten. Themen: Vorstellung von Symphony- und Classic-Endgeräten mit Einsatzmöglichkeiten und Inbetriebnahme als praktische Übung unter Berücksichtigung verschiedener Protokolle Serverloser Betrieb Vorstellung der Intercom Server S3, S6 und VirtuoSIS und praktische Inbetriebnahme eines S3 Arbeiten mit Konfigurations- und Administrationstools Lizensierung Übungen von Grundfunktionen wie z.B. Kurzwahlen, Türbetreuung, Weiterleitungen, Begleitkontakte Konfiguration und Möglichkeiten von Symphony Terminals mit praktischen Übungen Preis: 390,00 € netto pro Person und Tag Voraussetzungen: Interesse an Produkten von Schneider Intercom Zertifizierung: Zertifikat „Modul A - Einführung & Basics 2026“
News
Where in the world is Commend?
Commend systems are in use worldwide – essential, yet often almost invisible. Because many installations remain confidential, the following projects represent only a small selection of examples that illustrate how organisations rely on clear and reliable communication . In Italy, Brescia Mobilità modernised its communication and access infrastructure. Over 850 existing intercom stations across car parks, bike-sharing hubs, and ticket vending machines were connected through VirtuoSIS and enhanced with the Ivy virtual assistant, increasing efficiency while reducing operational workload and costs. At JSW Group ’s industrial plant in Dolvi, India , harsh environmental conditions and high noise levels required a uniform, IP-based communication system. More than 650 SIP stations, amplifiers and eight VirtuoSIS servers now ensure crystal-clear, hands-free communication for fast coordination and worker protection. Tarczyński Arena Wrocław in Poland also strengthened its communication setup. Emergency call stations on the tribunes and touch intercoms in the passageways provide flexible, scalable support for security teams during football matches, concerts, and other high-attendance events. Check out these and many more projects on the following website: Success Stories
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Hospital Intercom and Security Systems
Hospital Intercom System Because every Second Counts Commend's security and communication solution for hospitals and medical environments meets the strictest directives and regulations within the medical sector and provides direct multi-site communication across facility complexes. Protecting Patients and Staff Communicating on one Unified Platform Monitoring Patient Rooms Ensuring Surveillance and Control Securing Safety Medical staff is too often subject to attacks, both by unhappy patients and by stressed relatives. This calls for an hospital intercom system, exactly tailored to the needs of the medical facility and assisted living facilities. Silent Alarms will not be noticed by the assaultant to prevent further escalation. At the same time, access to secure zones can be granted locally from the nurses' stations to assure smooth and quick operation. One system for communication and Public Address Unified Communication at its best: Urgent calls from a surgical theatre to the emergency room, announcements in the corridors and waiting lounges, or nurses needing to listen into a patient room: All communication takes place via one single platform. This limits costs while giving the most flexibility. The SOC / Control room of all security operation will be the central hub, which is always prepared to take additional measures in case of an incident. Acoustic Patient Monitoring Even if they would like to do it, nurses cannot always stay in the room with a patient in more or less critical condition. So acousting surveillance of rooms, paired with the long-lasting experience of a nurse, will provide service excellence while assuring flexibility and cost control. Ensuring high audio quality is crucial for eliminating background noise and ensuring clear communication in these settings. Keeping the Global Overview Integration is the key to a perfect overview form the SOC / Control Room. This is the hub for all security services, as well as for others. It receives calls from Info Points all over the medical campus, takes the calls from the various visitor and staff car parks, as well as from all access points. In case of an incident, the SOC / Control Room starts the Emergency Operation Plan (EOP), perfectly supported by the Commend Intercom Solution deployed. Applications for Hospitals and Healthcare Facilities Communicating Intercom Stations for Medical Environments & Clean Rooms Conform to EN 60601-1 (2nd Edition) – Closed-sealed membrane surface – Special anti-bacterial membrane – Resistant against detergents and disinfectants. Learn more Protecting Access control for Doors & Security Sensitive Areas Secured access to buildings, including video surveillance for points of entrance. Calls not answered at the reception desk can be forwarded automatically to mobile devices. Add-in modules for vehicular entry/exit gates. DDA/ADA compliant Intercom stations enabling barrier-free access for people with mobility, visual or hearing impairments. Optional integration of access readers and access control systems. Perfect acoustic intelligibility, even against loud background noise. Learn more Monitoring Virtual Care Commend continues to be at the forefront of addressing staffing shortages in healthcare through its innovative virtual care solutions. Our comprehensive suite of services includes video tele-sitting, behavioral health observation, tele-rounding, tele-health, EICU observation, and staff safety monitoring. By leveraging these cutting-edge technologies, healthcare providers can overcome staffing challenges while ensuring high-quality patient care. Virtual Care Monitoring Acoustic Surveillance Reliable and easy acoustic observation of patient rooms, either by acoustic room monitoring, proactive listening or cyclic audio scanning, it allows staff to monitor several rooms. The rooms to be monitored can be selected conveniently on the Control Desk terminal. If staff are present in monitored rooms, this is indicated at the Control Desk terminal. Monitoring can easily be deactivated temporarily by entering a code at the room's terminal (e. g., while doctors or relatives are in the room). Learn more Communicating Counter Intercom Barriers such as plexiglass reception windows etc. must enable clear communication and full speech intelligibility. This is where Commend’s pragmatic, cost-efficient solutions come into their own. With carefully selected components and proven leading technology they offer the necessary level of safety to stay in contact where physical contact must be avoided. Learn more Communicating Direct Communication with Emergency Services Efficient emergency preparedness by integration of mobile radio (Tetra / Analog) for direct communication with emergency services. Simultaneous scanning of up to 8 channels (channel mixing), allowing operators to follow conversations on several channels simultaneously. One or more radio channels selectable at the simple touch of a button. Display of caller identity (ISSI) and Status message transfer (SDS). Learn more Ensuring Easy Control Desk Management Reliable communication connections between nurses’ stations, wards and central Control Desks. A central workstation provides a full system overview for receptionists and nursing staff so they can respond instantly in an emergency. Receiving Emergency- and Infocalls, announcements and alerting, reporting, scheduling, call Statistics and voice recording. Connects with building management systems. Learn more Video Intercom Stations Staying in close contact with patients from a distance. Learn more Public Address and Announcements IP Amplifiers and IP Loudspeakers in all areas Learn more Lift Emergency Call System Maintenance-free Intercom panel in the lift car in compliance with EN 81 Learn more Mobile Radio Integration Direct communications with emergency services. Learn more Control Desk Management From the nurses' room to a central control station. Learn more Front Desks / Receptions Intercom Station models for front desks and reception areas, for answering calls, paging persons in the building, monitoring and control etc. Learn more Virtual Assistant Ivy The world's first conversational AI-based Intercom voice assistant for information and emergency call points in hospitals Learn more Hospital Intercom Brochure View Brochure Features & Benefits System Availability High Availability through End-to-End self-monitoring to prevent outtimes. Learn more Speech Intelligibility Superior speech intelligibility regardless of background noise. Learn more Interfaces & Integrations Connect Commend Systems with various other systems and get unique benefits through automatisation or just use the I/Os. Learn more Networking of Sites Calls can be forwarded automatically to other Control Desks or several buildings maintained by one Control Desk (at night). Learn more Custom Design Customized intercom stations in accordance with architects' and customers' design. Learn more Case Studies Our hospital intercom system has been successfully implemented in numerous healthcare facilities worldwide, delivering significant improvements in communication, security, and patient satisfaction. Here are a few case studies from our satisfied clients. Gruppo San Donato / Italy University Hospital Ostrava / Czech Republic Canton Hospital Baden / Switzerland Elisabeth TweeSteden Hospital / Netherlands Clinical Center Klagenfurt / Austria Implementation and Support Our hospital intercom system is easy to implement and support so you experience a seamless transition and ongoing reliability. Our team will work with you to design and install the system and tailor it to your healthcare facility’s needs. We provide full training and technical support so your staff are comfortable and proficient with the system. The system is scalable and flexible so you can add or remove components as you need. We have a range of accessories and peripherals to enhance the system so it can adapt to your changing facility needs. With our dedicated support and maintenance services you can be sure your intercom system will continue to run smoothly and securely for your healthcare environment.
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Symphony Platform | Unified Communication
Symphony by Commend The Intercom Platform powered by "Privacy and Security by Design" A platform that opens up a new world of possibilities and options, all directed towards a common goal. Providing outstanding, crystal clear, reliable communication wherever it can help to boost efficiency and safety. Symphony Infrastructure Reliability Cyber Security Interfaces Devices Control Customized Audio Innovation Evergreen Infrastructure Options Whether cloud-based, on-premise or without a server, the choice is yours. More Ultimate Reliability Commend systems are designed specifically to ensure that every single call gets through, no matter what. More Cyber Security Protecting and securing customer data is essential to earning the trust of our users More Interfaces for Interplay The full potential can be realised through the interaction of different systems (whether PA, VMS, BMS, ...) More Devices for every challenge Intercom stations and modules specialised for different application and requirements More Control Desk Management Support for operators to enable a holistic overview, monitoring and control More Customised Solutions Our Customized Solutions team makes customer wishes come true - whether customised intercom stations, interfaces or software More Speech Intelligibility When it comes to our solutions, every word counts, whether in an emergency, in customer service or in collaboration More Innovation Since its beginnings, Commend has been at the forefront of new technologies More Evergreen Technology Investment security for our customers, as systems can always be upgraded with the latest technologies More Symphony Infrastructure Options The Choice is Yours Symphony Cloud Our cloud-based solution platform is built on highly scalable cloud infrastructure , powerful software and extensive features, with the clear aim of harnessing the power of current and future cloud services incl. AI. Symphony On-Prem VirtuoSIS, our fully software-based Intercom Server, is the solution of choice for on-premise arrangements. It runs in a variety of virtual IT infrastructure and also forms the core element of our S6 and S3 hardware servers . Symphony Mesh IP devices (Symphony MX / Symphony BF) combine into an intelligent autonomous communication network without a server . They also integrate seamlessly with on-prem servers and the Symphony Cloud. Symphony Bridge The Bridge lets on-premise servers connect to the Cloud to take full advantage of Cloud-powered services and mobile apps. Learn more High Availability for Ultimate Reliability In critical situations, every second – and every word – counts. Commend systems are designed specifically to ensure that every single call gets through, no matter what. Always, without exception. This is why Commend systems monitor their own functionality. Details Trusted. Communication. Always. Cyber Security To fend off possible attacks, Commend has made IT security in general and cyber security in particular a top priority. We are fully aware of our crucial responsibility where the safety and trustworthiness of our security and professional communication solutions are concerned. As a result, we always endeavour to communicate and demonstrate our commitment as a trustworthy market leader to promote our collective knowledge and shared experience. For this reason we develop our solutions with security and data protection in mind, so as to ensure the best possible protection of our customers’ data and infrastructures. Details Smart Systems Work Together Interfaces and Integration Where security and communication systems are concerned, it is essential for the many different components to work together smoothly. A constant exchange of data, video and audio streams allows these systems to utilise their full potential. Certified, well-supported interfaces – Commend Intercom systems support standards such as OPC, SIP and TETRA, DMR, Modbus, KNX, SNMP and others, offering a variety of existing, well tested interfaces to third-party systems. Integration Zone Devices for Every Challenge In our product portfolio, you will find the right Intercom station for different requirements and applications - whether in buildings, hospitals, on ships, in the underground or for the challenging environments in industry. With Intercom modules , barriers, ticket machines, charging stations and any other equipment can be easily and space-savingly enhanced with crystal clear communication technology. Unified PA rounds off the range. Control Desk Management Commend Control Desk systems provide a full overview of the entire system, enabling staff to take quick action in emergency situations. Even complex Intercom networks or video and control functions can be put at the user’s fingertips via ergonomic user interfaces. Call prioritisation, call categorisation, call management, messages, conferences, mobile radio, cross-regional or time-controlled call queues are just a few of the dedicated features. Details We build it, we code it Customized Solutions Our promise: the proper solution for every customer requirement. In case our standard product portfolio does not cover your required solution, our team of hardware and software specialists will develop a tailored concept – from customised columns, intercom stations in different sizes, features, colours and materials to interfaces and tailor-made software. Customized Solutions Every word counts, every second is decisive Perfect Speech Intelligibility Since its foundation over 50 years ago, Commend has been researching and perfecting the speech quality of its systems to provide customers and users with the highest possible speech intelligibility even under the harshest conditions. Details Innovation Since our foundation in 1971, we have always been at the forefront of new technologies – From analogue, digital, IP to Cloud. 1980 / First Intercom system using C-MOS microprocessor technology 1993 / First fully digital Intercom stations 1997 / First digital networking of Intercom servers 2002 / Networking over IP 2005 / First IP-Intercom stations 2012 / World's first Software Intercom Server 2013 / First touchscreen Intercom stations 2019 / World premiere of Symphony Cloud 2022 / Introduction of our virtual Intercom voice assistant Milestones Evergreen Technology The Commend Evergreen technology encompasses several aspects that ensure that Commend installations function for a long time, safely and with the highest quality. The highest standards of component and manufacturing quality guarantee durability and robustness. Vandalism resistance and cyber resilience ensure that Commend products and solutions are protected against wilful destruction and digital threats. And Commend's specific focus on backwards compatibility ensures that even after years of use, different product generations can continue to operate without any problems. Details
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Cookie Policy | Transparency and User Control
COMMEND Cookies Version 1.0 – 27 November 2024 Imprint Legal Notice Data Privacy Cookie Information What is a Cookie? A cookie is a small text file that stores the visitor's website settings (such as login details, selected language, other display settings). Cookie technology is used on virtually every website on the Internet. A cookie is downloaded via your Internet browser when you visit a website for the first time. Whenever you visit that website with the same device, the stored cookie and its content will be transmitted either to the website that created it (first-party cookie), or to an associated website (third-party cookie). This allows the website to detect that your browser has loaded it before. In some cases, a different content may be displayed based on that information. Some cookies are quite useful, as they can improve your user experience when you re-visit the same website. If you are using the same device and browser as during your first visit to the website, the cookies will identify, for example, your preferences or the way you use a web page. Based on this information the offers shown on the page can be customised to suit your individual needs and interests. There are different types of cookies, which remain on the user's computer or mobile device for different lengths of time depending on their functions and properties: session cookies, which are automatically deleted when the browser is closed, and persistent cookies, which remain stored on the user's device for a predetermined period of time. Further information, including the legal basis for data processing and data transmission, can be found in our data privacy information . Essential Statistics Marketing Data privacy setting Technically Essential Cookies (mandatory) These cookies are necessary for the correct and secure functioning of the website and cannot be deactivated. They are usually only set in response to your actions, such as setting privacy preferences, logging in or filling in forms. You can set your browser to block or notify you about these cookies, but in this case some areas of the website will not function correctly. These cookies do not store any personal data. Name: Commend / First-Party Provider: Commend International GmbH, Saalachstrasse 51, 5020 Salzburg Data Privacy Policy Cookie Description Lifespan fe_typo_user This cookie is a standard TYPO3 session cookie. It saves the session ID when a user logs in. This allows the logged-in user to be recognised and granted access to protected areas. Browser session Name: Hubspot / Third-Party Provider: Hubspot Germany GmbH, Am Postbahnhof 17, 10243 Berlin, Germany. 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SIP/PBX Interoperability | Intercom
SIP/PBX Interoperability 3CX Business VoIP and Unified Communications (UC) technology Alcatel Lucent Networking, communications, and cloud solutions Avaya Aura – Communication and session manager AVM Fritz!Box Fon – Broadband connectivity and smart home networking blue SIP bueSIP.net – Connecting PBXs to the Next Generation Network (NGN) Cisco Systems Unified communication and call manager Freeswitch Open-source communication framework by SignalWire Innovaphone VoIP gateways, PBX and unified communications solutions Kamailio The Open Source SIP Server for VoIP and realtime communications Mitel Business Phone Systems, VoIP and Collaboration Tools Sipgate VoIP Starface IP telephony systems and IP communication solutions
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Middle-East
Always there, wherever you are MIDDLE EAST Contact Commend Middle East FZE GCC - Levant - North Africa Head Quarter Building Office No. F-509 & F-508A United Arab Emirates +971-4-3333187 Email www.commend.ae