Success Story: Communication in Manufacturing

The scalable and hands-free manufacturing communication provided by Commend has transformed how teams interact across complex and noisy industrial environments.

Each machine is massive in scale – up to six stories high – and operated by teams of 5 to 6 people per unit, requiring constant coordination. Every machine is managed by a dedicated team leader, responsible for overseeing operations and synchronizing the team. 

Now, with the Commend system, leaders can instantly communicate key instructions, ensuring everyone is aligned in real time. As a result, all team members are aware of what their colleagues are doing at any given moment, improving safety, reducing delays, and enabling smoother workflows. 

Worker safety is a top priority, and Commend’s solution provides reliable, hands-free communication in high-noise, high-risk environments – ensuring teams can respond quickly and effectively in critical situations. The system significantly enhances efficiency, enabling better coordination, faster decision-making, and reduced downtime across the production floor.

High audio quality and speech intelligibility are essential in such a noisy setting, and Commend delivers exceptional audio performance even in the loudest areas. The solution is robust and built for industrial environments, ensuring long-term durability and low maintenance. 

One of the key advantages was Commend’s ability to leverage the factory’s existing infrastructure, including video cameras and network connections. By using only two cables and IP technology, the factory was able to reuse much of its current setup, reducing installation costs and complexity.