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Cloud based Intercom System Symphony
Cloud-based Intercom System Symphony Cloud The world’s first cloud-based Intercom system built around the principle of “Privacy and Security by Design” – marks the beginning of a new era in security communication. Discover the Platform Cloud Login Cloud Services Status Dashboard The Intercom Cloud Platform Our cloud-based solution platform is built on highly scalable cloud infrastructure, powerful software and extensive features, with the clear aim of harnessing the power of current and future cloud services incl. AI. Symphony Cloud offers the right service for every size and requirement. Intercom Cloud Platform Cloud Services Security & High Availability Integrations Documentation Vision Cloud Services Symphony Mobile Client The Symphony Mobile Client is the Symphony Cloud service for answering calls and unlocking doors and barriers conveniently via smartphone or tablet. Details Symphony Web Client The Symphony Web Client is probably the world’s most flexible, most easy-to-use Intercom station – and it does not even need any extra software! Details Active Device Management Symphony cloud service for centralised, automated device management and monitoring, enhancing security and efficiency. Details System Management Management of companies and sites with dashboards, roles and permissions, device and user management Details Call Service for Commend Devices and Basic Device Management With Symphony device management, as many or as few devices and services can be added and configured as needed. Details Ivy Virtual Assistant The virtual assistant was developed with one goal in mind: to relieve staff in call centres and control rooms so that they can concentrate on the important issues and incidents. Details Ivy Live Translation This future Symphony Cloud Service will offer real-time bidirectional translation of speech packages. Details Symphony Bridge The Symphony bridge gives VirtuoSIS On-Prem solutions access to the services of Symphony Cloud, such as the Symphony Mobile Client or the Symphony Web Client. Details Real-life Use Cases Discover how Symphony Cloud already supports our customers (anonymous) and helps in their daily processes. Learn more Cloud Services Status Dashboard Status Dashboard 8 Key Benefits of Cloud Based Services Learn more High Availability Cloud infrastructures offer essential advantages such as redundant servers, redundant gateways in combination with load balancing for high availability . Learn more Cyber Security Only an up-to-date system is a secure system and the Symphony Cloud is constantly updated - without downtime and IT resources. Learn more The Making A highly available cloud service is only as good as the software that powers it. See how Commend’s specialists are taking care of everything to make sure the Symphony cloud is there for you when you need it Learn more Cloud Integrations Better together – connecting Commend Symphony Cloud with other systems from leading manufacturers. One of the first integrations are connections to the public mobile and fixed networks. Features: Receive calls on telephones (desktop and mobile), open door with after-dialling during the call, call telephones from Intercom devices, voicemail detector Supported Telephony Providers Documentation Data Sheet Feature overview and technical specifications Open Manual From first steps, configuration to how to use Symphony Cloud cLibrary Privacy Policy Data Processing Agreement Terms of Use Check Availability Vision for Services Future cloud-based Symphony services will support a wide range of additional applications by intelligently linking various different sub-systems, such as video surveillance, sensors, emergency call systems, access control, visitor management, and others. Similar to humans depending on the interplay of all their senses to make sense of their environment, it takes the combination of all available security tools to correctly assess situations and incidents and react accordingly.
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Lift Emergency Call Stations for Passenger Safety
Reliable and immediate help Lift Emergency Call Stations Overview Please note that these are Customized Solutions products and please check regional availability with your local Commend partner. Since the end of 2020, an effective two-way communication system must be installed in the lift car in accordance with DIN EN 81-28, via which an emergency service can be reached at all times. The communication system can also explicitly work with a cellular connection to the emergency service. This means that an expensive landline connection is no longer required. According to DIN EN 81-28, the emergency call release unit must be tested every 3 days at the latest. According to the latest version of EN 81-28, the simulation of an emergency call may only take place automatically; a manual test by a person is no longer permitted. The system must evaluate and document the automated test and recognise errors. Customized Solutions The intercom station shown below is only an example, as the requirements vary depending on the lift manufacturer and lift model. Our Customised Solutions team designs and produces lift intercom stations according to the customer's requirements. Find out more Get in touch with your local Commend partner and we will be happy to consult you on your lift project. Contact With a remotely triggered emergency call button, the intercom system can simulate an emergency call at regular intervals and acknowledge and log the correct receipt of the call. Permanent line monitoring and regular loudspeaker and microphone tests ensure highly available lift communication. Errors are detected, displayed at a control centre and, of course, logged. All in accordance with the BetrSichV (Germany) for lifts. Flexible and modular EN 81-28 compliant Remotely testable call buttons Backlit pictograms High volume with excellent speech capability Fast configuration Optional: IP network integration
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Event
Grid – Layout Top Usage: With the option: Layout - Top - the grid stretches behind the menu too. Roofline can be any text Header is H1 (headline 1) with the keyword for SEO Link (optional) Innovation knows no bounds in our world. We challenge conventions, pushing the boundaries of what's possible. Smart spatial solutions merge with cutting-edge technology, transcending mere utility to deliver an experience that is as functional as it is enchanting.
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SOS-Button
The SOS button consists of an impact-resistant mast housing containing two loudspeakers, a microphone, an intercom module and an LTE router including antenna. The highly visible emergency call station is independent of the surrounding infrastructure and can be positioned almost anywhere in the city or community, depending on its use as an emergency call or information station - a suitable power supply is sufficient. The station provides acoustic and visual feedback on the operating status and operating steps. When a button is pressed, a direct voice connection is established to the centre providing assistance; a callback is also possible from there in order to provide the person seeking help with further information. The call station also has various options to make misuse more difficult. The many possible applications range from emergency call stations for parks and public places to information stations on public transport, at entrances suitable for the disabled and at information points, and can even be set up at short notice for special occasions or events. The emergency call or info call stations monitor themselves and report errors (via SNMP) to any location. The intercom stations are delivered to the installation site ready configured and only need to be installed and connected to the power supply.
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SIP-WS 800V
The OpenDuplex capable and vandal resistant SIP wallmount station SIP-WS 800V has been developed and designed for areas with high requirements on safety. The station is connected directly with the Ethernet (LAN/WAN) and in this manner it is connected to a compatible SIP server via the IP network. The built-in switch with downlink function allows direct connection of an additional IP device (e.g. an IP camera). Besides high volume, the SIP station provides a numerous amount of further features: Pre-recorded audio can be applied in a multi-purpose manner, e.g. as acoustic indication at line fault or as waiting information at call initiation. A configurable background noise suppression provides a crystal clear communication in challenging situations. Furthermore, the station is perfectly suited for use as door stations at entrances and gateways, due to integrated relay outputs. The 3 mm stainless steel front panel with tamper protection and special screws protects against vandalism. The robust construction provides full protection against water, dirt and dust – IP rating IP66
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AF 125
The AF 125H provides a high output range and various connections – from a microphone input to a relay output. That’s why the amplifier is universally suitable for any size of application – even for complex public address and Intercom solutions. In order to avoid cabling costs and be more flexible, the AF 125H is specifically optimised for installation either in a 19” rack or on-site. Thanks to its high flexibility, the AF 125H is applicable in the most diverse areas where a reliable and powerful public address is needed. Thereby, this amplifier covers all requirements from public service facilities, critical infrastructure and smart city applications, office and school buildings up to the requirements of challenging and high-noise industrial environments.
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Series CLS 6 PW
The projector loudspeaker CLS 6 PW for wall and ceiling mounting is designed specifically to provide reliable voice signal transmission under rough indoor conditions (e.g. car parks, exhibition halls and event halls). The 130 mm chassis impresses with a high sound pressure level and an excellent frequency range. As it is based on classic 70/100 V technology, the loudspeaker can be easily combined with any Commend 70/100 V amplifier. The symmetrical design permits horizontal and vertical installation. Anti-theft protection is ensured by the housing used. Suitable for EVAC applications according to DIN 60849.
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MIC 480S-08
Creating a small-scale microphone without compromising functionality can be quite a challenge, especially if the device is intended for outdoor environments, where it is subject to various climatic conditions. Commend has come up with an uncompromisingly effective solution to the problem: MIC 480 is specifically designed to transmit voice sound at the usual high quality while guarding against various forms of weather-specific interference. Probably one of the most unfavourable causes of interference is exposure to rain. That’s why the MIC 480 has a distinct shape that prevents rainwater from getting inside. It does so by effectively using the mechanics of surface tension in order to redirect the fluid. Also, the specially designed cavity provides a speech-optimised frequency response that enhances the audibility of the human voice range. MIC 480 is typically installed on intercom terminals in parking columns, ticket machines or elevator panels, or it is used as a customerside microphone for counter intercoms. This versatility makes the microphone suitable for almost any existing intercom solution and ready for future systems. The large number of units sold over more than two decades is proof of the design quality and reliability of this precision-crafted device.
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GEI 300
GEZ 300 – Expansion housing including Power supply with five plug-in slots for subscriber cards and / or interface cards. Connection to the IP Intercom Server via ribbon cable. GEI 300 – Interface housing with two slots for G8-interface cards (application in GEI 300 interface housing is shown on the respective cards – see datasheet). Connection to the IP Intercom Server GE 300 or the expansion housing GEZ 300 via ribbon cable.
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CLS 6 SCW70V
The loudspeaker CLS 6 SCW for surface mounting features a wooden housing and is suitable for speech and music signal transmission in indoor areas such as classrooms and conference rooms. Thanks to easy mounting, the wall loudspeaker can be integrated into existing environments and connected to Commend 70/100 V amplifiers with little effort. Ball-proof and anti-theft protection is ensured by the housing used.