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How to improve Communication in Manufacturing

Intercom for the Manufacturing Industry Continuous Production Factories, production lines, and laboratories need integrated communication systems for operational and security purposes. Commend provides tailored solutions for smooth workflows. Keeping downtimes and set-up times at a minimum allows for steady production and keeps profits up. Two smiling factory workers, a man and a woman in overalls, review data on a tablet and clipboard in a bright, modern manufacturing facility. They oversee complex machinery, ensuring efficient production. Effective communication systems are key to managing such advanced industrial environments. Automotive Industry Automotive supplier, commercial and private vehicle manufacturing, dealer and service station Food Industry Agriculture, food processing and manufacturing Textile & Clothing Industry Fiber, yarn and fabric production, clothing manufacturing, textile printing and dyeing, textile recycling Woodworking Industry Timber, wooden floor, chipboard, paper and cardboard production Electric Equipment Industry Electronics, electric and machinery equipment Production Plants & Workshops Any factory, production lines and laboratories Warning To protect and inform Communicating Efficiently Securing Equipment and Premises Life Safety To protect human life and company assets and to inform employees in all areas of manufacturing processes such as assembly lines or machine shops, well-coordinated information, warnings, alarms and evacuation support in emergency situations are essential. In compliance with legal and corporate regulations, built-in early warning of emerging system issues is provided. A factory worker, clad in a white protective suit, respirator mask, and cap, diligently spray paints a long metal beam with a white coating in an industrial workshop. The fine mist of paint is visible as he ensures a uniform and durable finish on the structural component, emphasizing precision in manufacturing processes. Instant Communication In manufacturing and production facilities, it is essential to provide an efficient and reliable way for employees to communicate with each other, make group calls or announcements. This improves efficiency and reduces the risk of workplace accidents and hazards. A worker in a yellow hard hat operates a wall-mounted intercom panel in a large industrial facility. The background shows extensive silver insulated pipes, valves, and machinery. Another worker stands further back, surveying the equipment. This advanced communication system ensures safety and efficiency within the complex plant environment. Physical Security Restricting access to industrial premises or specific areas of the production facilities to authorised personnel protects employees, assets and company information. Various industrial equipment can be monitored and controlled automatically, events logged and audio/video recorded. With secure development even IT security is ensured. A person in a blue shirt enters a secured area through a full-height turnstile. An integrated intercom system, part of a comprehensive security solution, is visible on a pillar, offering controlled access with a camera and call button. This communication solution enhances entry point management. Applications for the Manufacturing Industry Communicating & Warning Operational Communication in Rough Environments Communication is a crucial success factor in your industry when it comes to coordinating people in the production process, service, support or maintenance. This requires systems that are resistant to chemicals, harsh climates (heat/cold), water, dust and dirt. With just the push of a button, an instant, secure, fast and clear audio connection is established. This allows you to help or act as quickly as possible, increase efficiency, minimise downtime, optimise critical work processes, increase productivity and improve your service level. Learn more Securing & Responding Emergency & Evacuation Trusted emergency and evacuation systems with two-way communication guarantee fast incident reaction and ensure that your workers are safe in any situation. Help and meeting points make it easy for your staff to contact the control centre and stay connected. Dynamic escape route guidance ensures a safe route for your workers to the muster/assembly point. Learn more Communicating & Warning Communication in Explosive Zones Intercom systems certified in accordance with ATEX, IEC Ex, CCC Ex, explosion hazard group IIC and temperature T6 withstand extreme conditions (heat/cold, water, chemicals, dust and dirt – as per IP 66). Learn more Communicating & Warning Public Address Fast and effective communication is important to keep a large group of people informed. Emergency alerts, safety instructions, event announcements, public service announcements and other types of messages can be delivered in high volume and voice quality to staff on site. Learn more Securing & Communicating Access Control for Doors & Barriers Controlled access for your employees and service providers (vehicular and pedestrian) at all entrances to your premises is guaranteed. Calls that cannot be answered immediately can be forwarded automatically to mobile devices. Effective access management supports you in your daily tasks and gives you an overview of your employees' whereabouts. Learn more A hooded individual walks near a fence, under surveillance by a pole-mounted communication system featuring cameras and an intercom. This illustrates how a robust security solution actively monitors and deters unauthorized access, ensuring property safety with integrated technology. Perimeter Protection Prevent strangers from entering your premises and tackle intruders directly from the control room without the need for security staff. Learn more An operator manages diverse industrial and logistical operations, like a worker with an intercom, a truck checkpoint, and a warehouse. This central communication solution enhances both security and operational efficiency across the facility. Control Desk Management A centralised management system provides a clear overview of several areas and locations of your facilities as well as your employees' whereabouts. It also facilitates the support and coordination of service and maintenance teams. Learn more A worker in a hard hat and blue overalls operates a hand truck with boxes inside an elevator. This illustration highlights the need for reliable communication in industrial settings, ensuring safety and efficiency. An intercom system is crucial for such environments. Lift Emergency Through the maintenance-free Intercom panel in the lift car in compliance with EN 81 the connection to your control desk or local rescue services is ensured in the event of an emergency. Learn more A dedicated operator in a hard hat sits at the helm of a control room, monitoring and managing industrial processes. Implementing an advanced communication solution like an intercom allows for instant and clear dialogue, enhancing security and operational efficiency in challenging environments. Crane Communication Efficient, hands-free communication with the workforce is provided by either Intercom and/or mobile radio integration. This image features a hand holding a modern walkie-talkie, representing a crucial portable communication system. Ideal for seamless on-site coordination, event management, or security tasks, it ensures clear and immediate two-way dialogue for teams. Integration of Mobile Radio Communication Systems Direct communication with any mobile radio (analogue/digital) for maintenance and emergency services is enabled. Learn more This illustration shows a hand in a yellow glove holding a smartphone. The screen displays a video call with a person in a hard hat, representing remote access to an intercom or communication system. It highlights how modern communication solutions enable secure monitoring and interaction from your mobile device, enhancing your security solution. Mobile Communication The Symphony Mobile Client allows the integration of mobile devices to your Intercom solution. Learn more ​​​​​​​ An individual in a full-body protective suit and mask interacts with a wall-mounted communication system in a cleanroom. A nearby screen displays a data graph, indicating a carefully monitored environment. This setup highlights the need for robust communication solutions in controlled and sensitive areas. Communication in Clean Rooms Intercom stations with closed-sealed and anti-bacterial membrane surface that is resistant against detergents and disinfectants provide in-house communication for hygienically sensitive areas. Learn more An illustration shows a woman from the back/side, seated at a desk, interacting with an intercom station. She is pressing a button on the device, which appears to be a modern communication system for an office or reception area. A computer monitor is visible in the background, highlighting integration with a broader security solution. This depicts efficient workplace communication. Office Communication Beyond operational communication, even communication to offices and between all areas is possible. Learn more An illustration showing a person operating a desktop intercom unit at a service counter, communicating with another individual through a transparent protective barrier. This communication solution ensures clear and secure interactions, ideal for receptions, banks, or any setting needing safe dialogue. Visitor Communication & Information Efficient communication for gatekeepers helps to establish a welcoming and secure environment for guests and enables a smooth and efficient visitation process (e.g., visitor registration). Learn more Industry Solution Brochure View Features & Benefits System Availability High Availability through end-to-end self-monitoring to prevent outtimes and eliminate the need for manual function testing. Learn more Interfaces & Integration Connect Commend systems with various other systems and get unique benefits through automatisation or just use the I/Os. Learn more Speech Intelligibility Superior speech intelligibility regardless of background noise. Learn more Networking of Sites Intercom networking allows for remote control, including call management via a central control desk. Learn more ​​​​​​​​​​​​​​ Unified Communication Platform Integration of mobile radio communication systems with simultaneous scanning of up to 8 channels, display of caller identity, and status message transfer. Learn more Cyber Secure Connections Multi-level cyber security to protect and secure customer data in times of increasingly sophisticated cyber threats. Learn more ​​​​​​​​​​​​​​ Products Industrial Stations EE 8000 Series EE 8000 industrial stations with proven, highly durable design enable customised combinations using a modular system Learn more Outdoor Touchscreen Stations od10 With the robust Concerto series, the user interface can be customised exactly to the application. Learn more Control Desk id8 Modular Symphony control desk with direct dialling modules, handset, gooseneck and more Learn more

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Airport Communication Solutions

Airport Communications Connecting UK Efficiency, security and communication are essential for airports to run smoothly. Without these, costs can skyrocket due to delays, security breaches and lost luggage. Passengers must feel safe and informed, and security personnel must be able to manage daily operations and extreme situations. Informing Passengers Assisting When in need of help Warning In emergency situations Connecting Logistics services Crystal Clear Announcements Intercom stations and loudspeakers provide clear public announcements in waiting areas, lifts, and turnstiles, making it easy and convenient for people to stay informed and to direct passenger flows. At the Push of a Button Intercom modules integrated into terminals and devices (like check-in terminals) as well as software-based Intercom stations for existing multimedia info terminals offer passengers instant assistance. Especially people with disabilities might require special services. By simply pressing one button, all passengers can quickly get the help they need. Helpful in All Circumstances A silent alarm for critical areas like passport control as well as automatic warning and reassurance messages are crucial to deescalate critical situations. Additionally, control desks speed up the response time in emergency situations while radio communication, Intercom and telephone will then coordinate rescue services - all from the same central control desk. Operational Communication Communication via Intercom allows workers to communicate despite adverse environmental conditions and ensures that the logistics operation is running smoothly. All while ensuring perfect speech intelligibility – because every word counts. Applications for Airports Assisting Information Terminals and Emergency Call Stations Vandal-proof and DDA/ADA compliant Intercom stations for waiting areas, passenger airlocks, and lifts, either wall-mounted or integrated into columns or check-in machines. Learn more Assisting Lift Emergency Calls Security at all levels: The safety of passengers in the lift cars and of technicians in the lift shafts and in the machine room is of paramount importance. It even increased by the European EN 81 series of standards. Learn more Warning Call Management Control Desk systems by Commend provide a continuous system-wide overview to support instant reaction in case of an emergency. Learn more Informing Public Address and Informational Announcements IP Loudspeakers and IP amplifiers for terminals, shuttle buses, or parking facilities that can reach all terminals or can be zone-bound. Learn more Airport Parking Intercom modules in barriers as well as register or ticket machines Learn more An illustration of a person managing multiple locations from a central desk. The screens show diverse scenarios: a car charging station, a gate entry point, an elevator with an intercom, and people interacting in public and controlled spaces. This represents a robust communication system, offering a complete overview. Solutions for Control Desks Audio-Video-Data: The location of the calling terminal, including an optional video feed, is displayed on-screen Learn more An illustration of a woman interacting with a modern digital communication system. The kiosk screen displays 'ivy' and 'How can I help you today?', with interactive speech bubbles, symbolizing a helpful, AI-driven intercom or communication solution for user inquiries and support. Customer Services and Call Management Automation Ivy, the world's first conversational AI-based Intercom voice assistant can increase customer service Learn more A simple illustration depicts a pilot in an aircraft cockpit, wearing a headset for clear communication. He's pressing a button on the control panel, actively engaging with the aircraft's internal communication system or intercom. Clouds outside highlight the flight setting, showing how robust communication solutions are vital for aviation security and smooth operations. Radio over IP Pilots can report required information ahead to the service centre at the destination airport to reduce processing and turnaround times upon arrival Learn more This image depicts a male visitor engaging with a friendly female receptionist behind a counter. The receptionist, holding a folder, offers assistance. It symbolizes smooth customer interaction and service, where clear communication is essential, perhaps supported by a reliable communication system. Airline Service Centers Fast and efficient in-flight coordination of workflow processes A person uses a secure communication system to talk with another individual through a clear protective barrier. This intercom solution ensures clear dialogue in environments like reception desks or service counters, providing safety and effective interaction for both parties. Counter Intercom Facilitate clear and efficient communication between airport staff and passengers at service counters Learn more Airport Brochure View Features & Benefits System Availability High Availability through End-to-End self-monitoring to prevent outtimes. Learn more Speech Intelligibility Superior speech intelligibility regardless of background noise. Learn more Interfaces and Integrations Interfaces to third-party systems, such as video surveillance or building management system. Learn more Networking of Sites Intercom networking allows for remote control, including call management via a central control station. Learn more ​​​​​​​​​​​​​​ Inclusion Providing accessibility and communication for people with disabilities or language barriers. Better Passenger Experience Intercom terminals provide a quick and efficient way to communicate important information and ask for assistance. Unified Communication Platform Integration of mobile radio communication systems with simultaneous scanning of up to 8 channels, display of caller identity, and status message transfer. Learn more Cyber Secure Connections Multi-level cyber security to protect and secure customer data in times of increasingly sophisticated cyber threats. Learn more Products Indoor Touchscreen Stations id5 Digital guardians, digital helpers and daily companions for everyone at the airport. Learn more Symphony Control Desk id8 Complete mastery over the entire security system in any situation. Learn more Vandal Resistant Stations Strong protection against vandalism. DDA/ADA compliant versions for accessibility. Learn more Product Overview

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Emergency Call & Communication for Public Transport

Communication for Public Transport Help on the Go Millions of people travelling daily by train, bus, tram, or cable car expect safety and instant help, even in motion. In case something unusual happens or they have questions, they must be able to speak to someone in control and get help – anytime, anywhere. Helping Passengers in need Alarming When every word counts Informing Reliably Instant Assistance at the Push of a Button Intercom stations that integrate into terminals and devices (e. g., ticket vending machines, access gates, turnstiles, etc.), as well as software-based Intercom stations for existing multimedia info terminals offer passengers instant assistance at the push of a button. They are designed to be of great help to all passengers, including people with disabilities. Immediate Emergency Response One button can trigger an automatic warning and reassurance message while at the same time quick and easy responding to emergency situations is enabled through a multi-functional control desk. Clear Communication at Your Fingertips Information should arrive clearly at the other end, whether that is through Intercom stations and loudspeakers for Public Address purposes announcements on bus and tram stops, train and underground platforms, and bus depots, or via big screens for individual traveller's informative needs. Applications for Public Transport Helping Information and Emergency Call Stations for Public Transport Vandal-resistant audio/video Intercom stations for railway, bus and tram stations, either as a wall-mounted device or integrated into the surroundings (or Intercom modules for customized solutions). Learn more Informing Public Address Voice announcements for public transport boarding points and waiting areas as well as pre-recorded voice messages for information, warning, and evacuation purposes ensure that passengers find their way around easily. Learn more Helping Central Control Desk Management A continuous system-wide overview enables operators to react quickly to traveler inquiries, resulting in a smoother and more enjoyable travel experience. The highly user-friendly interface makes managing complex Intercom networks, video and control functions easy, allowing for a continuous system-wide overview to support instant reaction in case of a support inquiry. Learn more A hand holds a smartphone displaying an active intercom call with a 12-second timer. The screen features a user icon, a red hang-up button, and a blue key icon for remote door unlocking, showcasing a modern communication solution for secure access. Integrated Radio Communication and Mobile Clients Operations communication for on-duty staff. Integration with TETRA and selective-call radio networks or mobile phone apps. Learn more An illustration showing a person operating a desktop intercom unit at a service counter, communicating with another individual through a transparent protective barrier. This communication solution ensures clear and secure interactions, ideal for receptions, banks, or any setting needing safe dialogue. Counter Intercom Modern communication systems are needed when walls or glass limit contact between staff and public. These systems should allow for natural and clear speech comprehension Learn more An illustration of a person at a desk, actively managing a modern communication system. The interface displays icons for security, settings, access control, chat, video, and audio functions. A dedicated intercom unit is visible, highlighting comprehensive control over communication solutions. Solutions for Control Desks Indication of the calling terminal’s location, and optional automatic display of a video/CCTV connection Learn more Public Transport Brochure View Features & Benefits Networking of Sites Centralised call management via a central control desk for higher efficiency. Learn more ​​​​​​​​​​​​​​ Interfaces & Integration Interfaces to third-party systems, such as video surveillance, passenger information systems and mobile radio solutions. Learn more System Availability Automated self-monitoring eliminates the need for manual function testing. Learn more Speech Intelligibility Superior speech intelligibility regardless of traffic noise. Learn more Cyber Secure Connections Multi-level cyber security to protect and secure customer data in times of increasingly sophisticated cyber threats. Learn more Instant Call Response It is ensured that no time is lost, giving operators the possibility to respond quickly to every call. Products IP-Intercom Module im6 Create communication interfaces with displays incl. touch and extensive range of accessories. Learn more IP-Network Loudspeakers Series AFLS This series of loudspeakers with built-in Intercom module connects directly to the IP network. Learn more Symphony Control Desk id8 Complete mastery over the entire security system in any situation. Learn more Product Overview

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Smooth Traffic with Intercoms on Highways & Toll Stations

Intercom for Highways and Toll Stations Making the Journey Easier Toll booths are increasingly automated and unmanned. If the barrier fails, drivers need help quickly. Emergency call points provide voice and video connections between the control room and the public, so the operator can get an overview of the situation and can control the system. Assisting Toll Road Users Optimizing Staff Deployment Protecting Drivers Notifying Drivers to keep them safe Quick Solutions for Unexpected Problems By having an Intercom station nearby, drivers can get help quickly if something goes wrong. The stations provide support which can be very helpful when there are unexpected delays or problems on the toll road. Central Management for More Efficiency Optimised staff deployment is an increasingly important factor in managing the operations of toll roads. Thanks to the central management of toll road communication via a control station, this becomes easily possible. Stay Safe on the Highway For optimum security while travelling on the motorway, these intercom stations are equipped with the latest technology and are always ready to help. In the event of an emergency, the call centre operators will direct the caller to the nearest emergency service. Public Address Systems The system notifies drivers in case of longer waiting times to give them generic instructions and general information. Applications for Highways and Toll Stations Assisting Intercom Stations for Toll Machines at Unattended Toll Stations Instant assistance for toll machine users, even if tollbooths are unattended. For integration into existing casings, Intercom modules are available. Learn more Optimizing Intercom Stations for Attended Tollbooths Each booth is equipped with its own Intercom station so that staff are able to communicate with each other and with the control center. Learn more Protecting Emergency Call Stations Placed along the road, these vandal-resistant intercom stations provide a sense of security for travelers. They are resistant against environmental influences in order to work reliably in case of an emergency. Learn more Notifying Easy Control Desk Management The highly user-friendly interface makes managing complex Intercom networks, video and control functions easy, allowing for a continuous system-wide overview to support instant reaction in case of an emergency. Learn more This image shows a blue car driving through a tunnel. An intercom or communication system is mounted overhead, emitting signals. This security solution ensures clear communication and monitoring, making tunnels safer and more efficient for vehicles. It's an example of a smart communication solution for modern infrastructure. Tunnel Communications Public address systems and emergency call points Learn more An isometric illustration featuring three distinct types of communication system components: a horn speaker, a cylindrical speaker, and a flush-mount speaker. These versatile intercom units provide essential communication solutions for various settings, from public address to integrated security needs. PA Systems They ensure that drivers receive necessary information loud and clear while remaining in their vehicles Learn more An illustration shows a driver in a blue car interacting with an intercom at a striped barrier. This highlights a modern communication solution for vehicle access control, ensuring secure and efficient entry and exit management at parking lots or restricted areas. Barriers Controlling barriers from local or central control rooms Features & Benefits Networking Intercom networking of toll stations allows for remote control, including call management via a central control station. Learn more ​​​​​​​​​​​​​​ Interfaces & Integration Interfaces to third-party systems like video surveillance, PA systems or traffic guidance. Learn more System Availability Automated self-monitoring eliminates the need for manual function testing. Learn more Speech Intelligibility Superior speech intelligibility regardless of traffic noise. Learn more Cyber Secure Connections Multi-level cyber security to protect and secure customer data in times of increasingly sophisticated cyber threats. Learn more Products Emergency Call Stations Help at the push of a button. Learn more Desktop Stations EE900 Timelessly ergonomic for an efficient environment. Learn more Symphony Control Desk id8 Complete mastery over the entire security system in any situation. Learn more Product Overview

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Market-leading Intercom & Security Solutions Provider

Trusted. Communication. Always. for People, Buildings and Assets Because every word counts, everything speaks for solutions from Commend. Because every second may be decisive, people need a technology which not only functions, but is 100 percent reliable – in all situations, 24 hours a day. At Commend, we are fully aware of our responsibilities as every day, millions of people worldwide rely on us. Whether in the London Underground system, in a multi-storey car park in France, in a steel mill in China or in a hospital in the USA: effective communication and security are our driving forces. For this reason, we continue each day to develop and work on intercom solutions which are better and simpler but which at the same time open up new possibilities. Solutions which not only serve their purpose, but which also provide a feel-good factor. The feeling of security and trust. Buildings Corporate Buildings, Public Buildings, Hospitals & Health Care Facilities, Schools & Universities, Data Centers, Prisons and Detention Centers Transport & Infrastructure Airports, Car Parks, Motorways & Toll Stations, Public Transport, Smart Cities, Tunnels Industry Chemical Industry, Energy & Public Utilities, Logistic Centres, Manufacturing, Metals & Mining, Oil & Gas, Pharmaceuticals & Clean Rooms Maritime Passenger Ships & Ferries, Superyachts, Workboats & Vessels, Ports & Waterways Solutions for Buildings Protecting People and Valuables Commend provides the essential means of reliable communication for all types of general security and emergency situations. Commend Intercom systems support the seamless integration of various systems for CCTV Surveillance, Mobile Radio, Alarms and Control. All systems and components are brought together on a common platform. The uniform user interface gives security staff convenient control of all functions and tasks required to ensure life safety and secure property. Solutions A stylish woman touches an advanced intercom at the entrance of a modern, wavy-designed building. This security solution ensures smooth, secure access, making entry simple and efficient for any visitor or employee. Solutions for Transport & Infrastructure Help at the Push of a Button No matter where people go, they expect to be able to summon assistance quickly and easily. In a city, on motorways, bridges, in tunnels and trains, at airports, railway stations, bus stops... just about everywhere, emergency call points for assistance or emergency are taken for granted and have to be made available. Commend provides high-quality audio/video information and emergency call stations for public places and control room equipment for the appropriate authorities' control centres. Solutions Solutions for Industry Security and Communication Commend solutions are designed to contribute significantly to enhanced work safety and smooth process workflows at industrial facilities. Nearly every system in industrial applications is used to protect humans and to secure buildings and valuables. Beside these critical tasks, the same systems also help to prevent production downtimes, which can generate enormous costs per minute. Solutions A dramatic scene in a steel mill where a large ladle pours glowing molten metal, sending a brilliant shower of orange and yellow sparks across the dark, industrial floor. Blue-tinted smoke fills the background, highlighting the intense heat and raw power of the metalworking process. Reliable communication systems are essential in such challenging environments. Solutions for Ships, Yachts and Vessels Unified Communication Ognios by Commend provides IP-based Intercom systems for the maritime market. Thereby the systems are developed and designed to withstand the harsh conditions at sea. The Ognios system focuses on the individual needs of our customers. Ognios intercom solutions combine the flexibility in function with the flexibility in design in order to meet your individual needs. Solutions

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Emergency Call Systems for Tunnels. Reliable Safety.

Tunnel Communications Roadside Safety and Efficiency Roadside breakdowns and accidents in tunnels pose a great danger. Emergency call points may not always be behind soundproof doors, so the environment is exposed to high levels of noise, dust, and moisture. Commend's Tunnel system applications are providing instant response for emergency calls and public address. They are ideal for integrating voice, video, alarm monitoring, control functions, communication with drivers, lighting, ventilation, traffic lights, signals, and barriers. Alerting Road users Coordinating Tunnel activity Informing Loud and clear Safety on the Move Ensuring the safety of all travellers requires appropriate infrastructure and preventive measures. Powerful emergency stations like tunnel phones that can be customized to fit the environment, as well as solutions that allow emergency services to respond quickly are crucial in any incident that may occur. Especially with a potentially high background noise in a tunnel, perfect speech intelligibility is a must. Keeping an Eye on the Road If an emergency strikes, a central control desk and easy integration of third-party systems make it possible for operators to monitor the situation and keep things under control. These situations require a control desk solution for different scenarios with the right response at the push of a button that support the operator and even provide the option to automate certain actions. The System Philosophy Public address solutions for tunnels allow operators respond to various scenarious occurring in the tunnel. A fully integrated control system, helps to insure road user safety by giving them loud and clear instructions or for example, guiding them away from dangerous situations. Multiple systems together can notify all road users in the tunnel via the PA system at the highest level of speech intelligibility and with the help of multiple interface possibilities. Applications for Tunnels Alerting Emergency Call Stations Extensive range of Intercom stations that are resistant against rough ambient conditions and could even be used with existing cabling of earlier stations. Also, custom tailored stations are available. Learn more Coordinating Unified Communications Information can be provided to various subsystems at the same time via automated playback of voice messages, in-tunnel loudspeakers, UHF radio broadcasting systems, Intercom stations or radio-based communication systems. Learn more Coordinating Easy Control Desk Management The highly user-friendly interface makes managing incidents easy through video and control functions, allowing for a continuous system-wide overview to provide instant response in case of an emergency. Learn more Informing Sound Beacons and PA Systems To guide road users to the fastest escape corridors, for example in case of low visibility, sound beacons and PA systems offer an audible localization solution for tunnel safety. Learn more Tunnel Brochure View Features & Benefits Networking of Sites Centralized control or communication solutions over multiple tunnels. Learn more ​​​​​​​​​​​​​​ Speech Intelligibility Extra high volume capacity, active background noise suppression, special tunnel PA solutions, and Intelligent Volume Control (IVC). Learn more Interfaces & Integration Interfaces to third-party systems, such as tunnel control systems, radio systems or traffic guidance systems. Learn more System Availability Automated self-monitoring eliminates the need for manual function testing. Learn more Cyber Secure Connections Multi-level cyber security to protect and secure customer data in times of increasingly sophisticated cyber threats. Learn more Products Symphony Control Desk id8 Complete mastery over the entire security system in any situation. Learn more Tunnel Emergency Stations Can withstand adverse environmental influences to ensure ultimate reliability in all conditions. Learn more Vandal Resistant Stations Strong protection against vandalism. DDA/ADA compliant versions for accessibility. Learn more Product Overview

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Intercom & Security for Transport & Infrastructure

Solutions for Transport & Infrastructure Help at the Push of a Button No matter where people go, they expect to be able to summon assistance quickly and easily. In a city, on motorways, bridges, in tunnels and trains, at airports, railway stations, bus stops... just about everywhere, emergency call points for assistance or emergency are taken for granted and have to be made available. Commend provides high-quality audio/video Information and smergency call stations for public and control room equipment for the appropriate authorities' control centres. Commend control desk systems enable security staff to quickly assess the situation, communicate with all the relevant emergency services and get the right help to those in need – fast! Smart Cities Giving Cities a Voice Smart City Solutions Parking Efficient Car Parking Facilities Parking Solutions Airports Efficiency, security and communication are essential for airports to run smoothly. Airport Solutions Public Transport Millions of people traveling daily by train, bus, tram, or cable car expect safety and instant help, Public Transport Solutions Tunnels Roadside Safety and Efficiency Tunnel Solutions Motorways and Toll Stations Toll booths are increasingly automated and unmanned. If the barrier fails, drivers need help quickly Motorways and Toll Stations Solutions

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Intercom and Security Solutions for Oil & Gas

Intercom for the Oil and Gas Industry Safe & Secure in Extreme Environments Made-to-measure solutions fulfill the requirements imposed on security and communication solutions for the oil and gas industry, that are as extreme as the environmental conditions under which they are expected to function. A vast oil refinery or petrochemical plant is brightly illuminated at twilight, its lights reflecting vividly in the still water below a sky painted with vibrant pink and blue hues. Such a complex demands advanced communication systems and intercom solutions for safety and efficient operations. Onshore & Offshore Production Upstream Drilling & extraction, hydraulic fracturing, oil sands, drilling rigs, jackup rigs, drilling barges, and production platforms Transportation & Storage Midstream Pipelines, pump-, compressor-, metering-, control-stations, tanks, terminals and underground storage reservoirs Processing Downstream Refineries, petrochemical plants, gas processing plants and gas-to-liquids plants (GTL & LNG), oil & gas derivative product distribution, aircraft fuelling providers, and other gas stations Securing Equipment and premises Warning To protect and inform Communicating Efficiently Physical Security Restricting access to specific areas of refineries, rigs etc. to authorised personnel protects employees, assets and company information. Various industrial equipment can be monitored and controlled automatically, events logged and audio/video recorded. With secure development even IT security is ensured. A vast offshore oil and gas production platform stands in the deep blue sea under a clear sky. The complex structure, primarily yellow with intricate grey piping and industrial equipment, is a hub for energy extraction. Effective communication systems, like advanced intercoms, are crucial for operational safety and coordination on such a demanding site. Life Safety In the extreme environments of the oil and gas industry, effective warning systems, alarms and efficient emergency evacuation support according to the emergency response plan are essential for the safety of personnel and corporate assets. The industry is heavily regulated and involves working in hazardous environments with potentially life-threatening risks. Therefore, in compliance with legal and corporate regulations built-in early warning of emerging system problems is provided. Two technicians in hard hats and blue uniforms work diligently on complex industrial piping and valves on a metal grated platform. One adjusts a valve while the other inspects equipment below. This scene highlights the critical need for reliable communication systems, like an intercom, in such demanding environments for safety and coordination. Instant Communication In the oil and gas industry, it is essential to provide an efficient and reliable way for employees to communicate with each other, whether they are in different areas or hazardous environments like oil rigs where traditional communication methods such as telephones or radios are not effective or prohibited. Tight schedules require coordination between different teams, contractors, and suppliers. Inefficient communication can lead to delays, errors, and miscommunications, which can result in increased costs. By improving communication, companies can reduce waste, avoid rework, and optimize their operations. A worker in a hard hat and safety gear operates a rugged orange intercom unit fixed to a metal fence. He's using the keypad, highlighting how this communication system helps manage access and ensure safety at industrial sites. A reliable communication solution. Applications for the Oil and Gas Industry Communicating & Warning Communication in Explosive Zones Intercom systems certified in accordance with ATEX, IEC Ex, CCC Ex, explosion hazard group IIC and temperature T6 withstand extreme conditions (heat/cold, water, chemicals, dust and dirt – as per IP 66). Learn more Securing & Warning Emergency & Evacuation Trusted emergency and evacuation systems with two-way communication guarantee fast incident reaction and ensure that your workers are safe in any situation. Help and meeting points make it easy for your staff to contact the control center and stay connected. Dynamic escape route guidance ensures a safe route for your workers to the muster/assembly point. Learn more Communicating & Warning Operational Communication in Rough Environments Communication is a crucial success factor in your industry when it comes to coordinating people in the production process, service, support or maintenance. This requires systems that are resistant to chemicals, harsh climates (heat/cold), water, dust and dirt. With just the push of a button, an instant, secure, fast and clear audio connection is established. This allows you to help or act as quickly as possible, increase efficiency, minimise downtime, optimise critical work processes, increase productivity and improve your service level. Learn more Communicating & Warning Public Address Fast and effective communication is important to keep a large group of people informed. Emergency alerts, safety instructions, event announcements, public service announcements and other types of messages can be delivered in high volume and voice quality to staff on site. Learn more Securing Perimeter Protection Prevent strangers from entering your premises with perimeter protection, public address and seamless integration with video surveillance systems. This perfect team ensures that your premises are protected from any external threat, such as physical attack or theft. Intruders are tackled directly from the Control Room without the need for security staff. Learn more A dedicated operator in a hard hat sits at the helm of a control room, monitoring and managing industrial processes. Implementing an advanced communication solution like an intercom allows for instant and clear dialogue, enhancing security and operational efficiency in challenging environments. Crane Communication Efficient, hands-free communication with the workforce is provided by either Intercom and/or mobile radio integration. This illustration depicts a secure gate entry point. A person in a van is interacting with a pole-mounted communication system, featuring a camera and an intercom. This setup provides a reliable communication solution for managing vehicle and visitor access, ensuring site security. Access Control for Doors & Barriers Controlled access for your employees and service providers (vehicular and pedestrian) at all entrances to your premises is guaranteed. Learn more An illustration of a person monitoring diverse industrial operations from a central desk. The screen displays scenes like workers at a facility with an 'Ex' symbol and an intercom, a truck at a loading bay, and a warehouse. This visual emphasizes how advanced communication systems enhance operational safety and control, making it a key security solution. Control Desk Management A centralised management system provides a clear overview of several areas and locations of your facilities as well as your employees' whereabouts. It also facilitates the support and coordination of service and maintenance teams. Learn more ​​​​​​​ An illustration of a professional in a hard hat and sunglasses, actively speaking into a portable intercom device. He holds documents, suggesting supervision or planning. This image highlights the crucial role of reliable communication systems for coordination and safety on site, ensuring efficient operations and timely decision-making. Integration of Mobile Radio Communication Systems Direct communication with any mobile radio (analogue/digital) for maintenance and emergency services is enabled. Learn more ​​​​​​​ This illustration shows a hand in a yellow glove holding a smartphone. The screen displays a video call with a person in a hard hat, representing remote access to an intercom or communication system. It highlights how modern communication solutions enable secure monitoring and interaction from your mobile device, enhancing your security solution. Mobile Communication The Symphony Mobile Client allows the integration of mobile devices to your Intercom solution. Learn more ​​​​​​​ A worker in a hard hat and blue overalls operates a hand truck with boxes inside an elevator. This illustration highlights the need for reliable communication in industrial settings, ensuring safety and efficiency. An intercom system is crucial for such environments. Lift Emergency Through the maintenance-free Intercom panel in the lift car in compliance with EN 81 the connection to your control desk or local rescue services is ensured in the event of an emergency. Learn more Free Whitepaper for Download Access Essential Insights for Your Oil & Gas Operations In the challenging and high-risk oil and gas industry, safety, security, resilience, and efficiency are essential. Companies and leaders face complex challenges in this environment. This whitepaper provides valuable insights, practical solutions, and answers to the following questions: How can companies ensure the safety of their employees in hazardous environments? Which technologies and measures offer the best physical security and protection against cyberattacks? How can oil and gas companies increase their resilience to respond quickly and effectively to unexpected events? In what ways can operational processes be optimised to reduce costs and increase productivity? Gain valuable insights into advanced technologies that improve your operational security and efficiency. Through practical examples, see how you can make your business safer, more resilient, and more efficient, and understand the central role that Intercom systems play in this. Learn about the benefits of Intercom systems and their applications in the oil and gas industry, helping you tackle challenges and achieve your security and efficiency goals for a sustainable and successful future! Industry Solution Brochure View Features & Benefits Networking of Sites Plants, reservoirs or depots in different areas can easily be networked and served via a central Control Desk for higher efficiency. Learn more ​​​​​​​ System Availability High Availability through end-to-end self-monitoring to prevent outtimes and eliminate the need for manual function testing. Learn more Speech Intelligibility Superior speech intelligibility regardless of background noise. Learn more Interfaces & Integration Connect Commend systems with various other systems and get unique benefits through automatisation or just use the I/Os. Learn more Unified Communication Platform Integration of mobile radio communication systems with simultaneous scanning of up to 8 channels, display of caller identity, and status message transfer. Learn more Cyber Secure Connections Multi-level cyber security to protect and secure customer data in times of increasingly sophisticated cyber threats. Learn more ​​​​​​​ Products Industrial Stations for Ex-Zones EX 7000 Internationally certified for explosive atmospheres in Zones 1 and 2 (gases, vapours) and Zones 21 and 22 (dust). Learn more IP-network Loudspeakers AFLS Loudspeakers with built-in Intercom Module connects directly to the IP network Learn more Control Desk id8 Modular Symphony control desk with direct dialling modules, handset, gooseneck and more Learn more

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Campus and School Intercom Systems for more Safety

Intercom Systems for Schools and Universities Building Secure Learning Environments Ensuring the safety and well-being of students and staff is our top priority. Over the past years, the need for security measures in educational facilities has increased. We understand the importance of creating a secure environment that protects against potential threats and safeguards lives as well as personal property. Whether it's for everyday situations or for incidents, our comprehensive campus and school intercom systems will meet the needs of all educational facilities. Protection Help & Support Connecting Building Intercom Supporting Inclusion Monitoring Instant Incident Reaction Safe Every Day Commend's comprehensive campus and school intercom system prioritizes the safety of students by integrating and supporting robust access control measures, thus ensuring protection from external threats. Moreover, the system is designed to be accessible and user-friendly, providing ease of use for individuals with disabilities. Within classrooms, vandal-resistant Emergency Call Stations are continuously monitored and ready to respond to any incident. Additionally, the system extends its security coverage to other indoor or outdoor areas through info and emergency call points. They offer guidance on demand, and support emergency operation in case of an incident. Effective Internal Communication Our Intercom system provides seamless communication between classrooms and the secretary's office, allowing for efficient routine communication. With the "All Call" function and return call option, specific addressing of students and staff is made easy. Clear announcements can be delivered through pre-recorded voice messages or live announcements. By grouping loudspeakers and intercom stations into playback zones, targeted information messages can be effectively conveyed. The system ensures perfect speech intelligibility through various features such as high volume, background noise suppression, intelligent volume control, and 16 kHz eHD Voice Audio Bandwidth. ADA/DDA compliant Our system includes specially designed door Intercom stations that ensure reliable communication and access for individuals with visual or hearing impairments. It prioritizes the inclusion and ease of use for people with disabilities, providing them with accessible solutions for effective communication and seamless access to the premises. Support of Emergency Operation Plans Complying with ISO 62820-2 as well as ISO 62820-3-1 and ISO 62820-3-2, our Intercom solutions are perfect Emergency and Danger Response Systems. Automated announcements will support evacuation or give other directions to persons in the building. Superior Control Desk solutions in the SOC / Control Room allow the right reaction fast. Automated call routing makes sure that there always is a person ready to take the call. External rescue forces can easily be integrated and get access to crucial information making it easy for them to assess the situation even before being on site. Applications for Schools and Universities Protecting Class Rooms Classrooms fitted with vandal-resistant Emergency Call Stations to provide calling for help and getting information in case of an incident. Stations complying with ISO 62820-2, always ready and available, thanks to automatic functionality self-monitoring. Learn more Connecting School Board and University Management School Intercom Stations for answering door calls, paging persons in the building, etc., as well as automatic call forwarding (Intercom station / mobile radio / land-line telephone) if the office is temporarily unattended. State-of-the-art Mobile Intercom apps enable the use of communication and control functions from any location. Learn more Monitoring Doors, Gates & Barriers A wide range of Intercom stations allows the perfect match for each access point. Fully integrated with access control, LPR and video management. Perfect speech intelligebility assures the hazzle when answering calls. Learn more Helping Lifts / Elevators Customer specific Intercom terminals for lifts / elevators meet the requirements of EN81-28 as well as of ASME 17.1:2018. Learn more Communicating IP-Public Address Commend Public Address solutions provide reliable and targeted communication in schools and universities. Directions given, both in everyday life and in case of an incident, are clearly understood over the whole site or campus, as well as over a limited area when required. Learn more Ensuring Emergency & Danger Response An Advanced Security Building Intercom System (ASBIS) by commend will support everyday operations. In case of an incident, it becomes the EDRS (Emergency and Danger Response System) offering all communication paths required to solve the incident. It provides state-of-the-Art Intercom stations for all communication hotspots, superior equipment for the SOC / Control Room,. Thanks to integration of all 3rd Party equipement required, it becomes the VirtuoSIS Intercom server become the communication hub. Learn more Supporting Hearing, Seeing and Responding Commend's multi-functional Control Desks ensure quick response to emergencies, while automated call forwarding immediately alerts security staff. Information can be directly and specifically relayed to external rescue forces like the police or fire services. Automated playback of warning and reassurance messages can be activated with a single button push, effectively deescalating critical situations. Detailed instructions on procedures and situation-specific behavior are provided. Button-activated conference calls establish instant connections between classrooms, the principal's office, and rescue services. Emergency service staff can listen in and engage in dialogue with individuals within the alarm/emergency perimeter, effectively deescalating critical situations. Learn More An illustration shows a woman from the back/side, seated at a desk, interacting with an intercom station. She is pressing a button on the device, which appears to be a modern communication system for an office or reception area. A computer monitor is visible in the background, highlighting integration with a broader security solution. This depicts efficient workplace communication. Internal Communication Campus and school intercom system for routine communication between classrooms and offices. “All Call” function with return call option, e. g. for addressing specific students and members of staff. Requesting help – e. g., in case of accidents, mobbing, etc. Learn more A hand holds a smartphone displaying an active intercom call with a 12-second timer. The screen features a user icon, a red hang-up button, and a blue key icon for remote door unlocking, showcasing a modern communication solution for secure access. Mobile Flexibility Door calls can be answered conveniently with a mobile client or web client and doors can be opened wherever you are. Learn more An isometric illustration featuring three distinct types of communication system components: a horn speaker, a cylindrical speaker, and a flush-mount speaker. These versatile intercom units provide essential communication solutions for various settings, from public address to integrated security needs. Public Address Voice announcements and playback of pre-recorded messages for information and warning purposes. Learn more An illustration showing integrated communication and security solutions. A central gear symbolizes unified management, surrounded by icons: smartphone intercom, CCTV, smart home control, alarm, access, and server. Hands point to the gear, emphasizing comprehensive system control and efficiency for any security solution. System Integration In security and communication systems, it is essential that different systems work together. Constantly exchanging data, video and audio streams, these systems utilise their full potential in well-coordinated interplay to provide perfectly integrated solutions for operators and users. Learn more A person is shown walking through an open door, emphasizing how modern intercoms provide secure access. The wall-mounted communication system, equipped with an SOS button, ensures reliable contact and enhances the building's overall security solution. Emergency and Danger Response Help and meeting points make it easy for to hold contact to the Control Center and stay connected. Dynamic escape route guidance or lockdown procedures ensure health and safety for students and staff. Learn more An illustration of a person at a desk, actively managing a modern communication system. The interface displays icons for security, settings, access control, chat, video, and audio functions. A dedicated intercom unit is visible, highlighting comprehensive control over communication solutions. Control Desk Management Continuous system-wide overview to support instant reaction in case of an emergency. Learn more Features & Benefits of Campus and School Intercom Systems System Availability High Availability through End-to-End self-monitoring to prevent outtimes. Learn more Speech Intelligibility Superior speech intelligibility regardless of background noise. Learn more Interfaces & Integrations Connect Commend Systems with various other systems and get unique benefits through automatisation or just use the I/Os. Learn more Networking of Sites Calls can be forwarded automatically to other Control Desks or several buildings maintained by one Control Desk (at night). Learn more ​​​​​​​​​​​​​​ Custom Design Customized intercom stations in accordance with architects' and customers' design. Learn more​​​​​​​​​​​​​​