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ASBIS

Livre blanc ASBIS Systèmes d’interphonie de sécurité avancée : une communication qui sauve des vies La demande de sécurité pour les bâtiments et les complexes immobiliers a considérablement augmenté avec un accent accru sur la protection des personnes. Ce livre blanc explore cette évolution, soulignant l'importance croissante de la sécurité des personnes au-delà de la protection des biens. Découvrez comment ces nouvelles perspectives impactent les stratégies de sécurité pour assurer la protection de la vie et de l'intégrité physique, pour tous les occupants. Lire le livre blanc Je télécharge le livre blanc

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Smart City

Livre blanc SMART CITY Donner la parole à la sécurité des villes Découvrez comment les solutions audios contribuent à améliorer la sécurité et le bien-être dans les villes, en réduisant les nuisances sonores et en offrant plus de connectivité et d'agilité aux riverains. Lire le livre blanc Je télécharge le livre blanc

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Inspired by our customers

Inspired by our customer's voice Communication is a Powerful Tool We want to package and deliver this in a way that makes a real difference to our customers Communication can Create Unique Customer Experiences Improve Efficiency Assist, Protect and Help People Keep up Operations We are guided by the strong need to make processes in companies more efficient and to help and protect people at work and in everyday life. Being there for our customers as their TRUSTED partner who they can rely on as a competent advisor and provider – from initial consultation to the implementation of solutions to continued after-sales service. We do this by designing our COMMUNICATION solutions and services to extremely high standards. This makes them exceptionally secure, reliable, easy to use and adjustable to individual needs and challenges. WHY WE DO WHAT WE DO AT COMMEND TRUSTED. COMMUNICATION. ALWAYS. For all these reasons, our ambitions, efforts and activities ALWAYS reflect our dedication to serving people, whether with our solutions or in our business relationships. Whether by making our end users' voice heard or by going the extra mile for a customer's smile. Whether with superior audio quality or with world-wide 24/7 system availability. Our customers’ voice has been our inspiration for more than 50 years and will continue to be our creative driving force for the next 50. Let's be creative together and make your voice be heard. When you engage in a relationship with Commend, we want you to hold us to 5 core principles Passion We love what we do, we want to ensure that our solutions are understood and used the best of their ability. Support we have an enthusiastic team consisting of Engineers, Project Management, Account Management and Solutions Development. Trust Our relationship is key, we want this to be long lasting and that can only happen if we are trusted. And this goes for our products you can trust in their quality, there is nothing quite like them in the market. Integrity We will always put our best foot forward, there are no hidden costs and we will always meet the demands made of us. Innovation We were the first to network audio solutions, we were the first to bring IP to the audio market and we continue to develop new innovative solutions that harness the power of todays technologies such as AI and machine learning. Technology Our Solution Platform The foundation on which we realise our solutions and serve various markets. Technology Markets COMMUNICATION It requires the most human of the senses We have a vision "First class support coupled with innovative technology makes for an inspiring combination." We would love to hear from you Get in Touch

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Terms and Conditions

COMMEND UK LTD Standard Terms and Conditions FOR THE SALE OF EQUIPMENT AND SERVICES – 1ST MAY 2019 COMMEND UK LTD Commend House Unit 2, M11 Business Link, Parsonage Lane Stansted CM24 8GF, UK 1. DEFINITIONS 1. DEFINITIONS i. ‘Buyer’ means the party who has placed the purchase order on the Supplier; ii. ‘Conditions’ means these terms and conditions; iii. ‘Contract’ means the contract between the Buyer and the Supplier consisting of the Order and these Conditions; iv. ‘Order’ means the purchase order placed by the Buyer; v. ‘Price’ means the sum to be paid by the Buyer to the Supplier; vi. ‘Product’ or ‘Products’ means any Special Equipment and/or Standard Equipment; vii. ‘Quotation’ means the written quotation given by the Supplier to the Buyer; viii. ‘Services’ means the work and/or services specified in the Order to be performed by the Supplier to the Buyer upon acceptance of the same. ix. ‘Special Equipment’ means any non-standard or bespoke Product; x. ‘Standard Equipment’ means any catalogue Product; xi. ‘Supplier’ means Commend UK Ltd; 2. GENERAL 2. GENERAL 2.1 Any Order placed upon a Quotation or otherwise shall be accepted entirely at the discretion of the Supplier and if so accepted shall only be accepted upon these Conditions. 2.2 The Contract will be formed on acceptance by the Supplier of the Order placed by the Buyer. 2.3 These Conditions shall apply to the Contract to the exclusion of any terms or conditions stipulated or referred to by the Buyer and shall prevail over any contrary, different or additional terms or conditions howsoever communicated. 2.4 No other agreement, representation, promise, undertaking or understanding of any kind unless expressly confirmed by the Supplier in writing shall add, vary or waive any of these Conditions. 3. PRICES 3. PRICES 3.1 Unless otherwise stated, all prices quoted are ex-works and exclusive of VAT, other taxes and duties, and carriage. Delivery instructions received with order determine cost – forwarding quotations for export are available upon request. 3.2 The Supplier’s price list shall not form part of the Contract. 3.3 Subject to Clause 3.5, the Price may be varied by the Supplier at any time prior to acceptance of an Order. 3.4 The Price shall be in pounds sterling unless otherwise agreed by the parties. 3.5 Any price set out in a Quotation will remain available for acceptance for a period of 95 days after the date of the Quotation. 4. PRODUCT INFORMATION 4. PRODUCT INFORMATION 4.1 All sales information and equipment specifications are correct at the time of printing, however, the Supplier reserves the right to withdraw, upgrade and enhance equipment without prior notice and/or replace them with items of equivalent specification. 4.2 No other specification, descriptive material, written or oral representation, correspondence or promotional/sales materials shall form part of or be incorporated by reference into the Contract. 5. DELIVERYTIMES 5. DELIVERYTIMES 5.1 Any times for delivery are estimates only and although the Supplier will use reasonable efforts to deliver the Products in accordance with the times specified, time is not of the essence. 5.2 Generally, the delivery time shall be 4-6 weeks for Standard Equipment and 6-8 weeks for Special Equipment or, as stipulated in the Quotation. The delivery time commences from date of receipt by the Supplier of a written Order from the Buyer but this should be checked at the time of order placement. Delivery times may vary depending on the then current production schedules or the time of delivery of items to us from our suppliers. 6. DAMAGE IN TRANSIT 6. DAMAGE IN TRANSIT All Products should be examined at the time of delivery. No allowance will be made for shortages or damage unless the Supplier receives written notice thereof within seven days of delivery. In the event that notification is not received by the Supplier in the required time the delivery shall be deemed complete. 7. WARRANTY 7. WARRANTY 7.1 All of the said Products manufactured by Commend International GmbH is warranted for 24 months from the date of dispatch by the Supplier as shown on the Delivery Note. 7.2 Products supplied from sources other than Commend International GmbH is supplied with the manufacturer’s warranty term. 7.3 The Supplier’s warranty is "return to base". Faulty units must be returned pre-paid for repair or replacement. If the failure is within the terms of the warranty, the subsequent return of the item is free of charge. 7.4 The warranty covers only faulty workmanship in manufacture or faulty materials. The Supplier will not be liable for any damage to the said equipment caused by any act of God, flood, lightning, thunderstorm, vandalism, misuse, accidental damage or any unauthorised work on the equipment. All other equipment including site cabling to which the said Products are connected is expressly excluded. 7.5 For Products requested to be repaired under warranty "on site" the Supplier reserves the right to charge for labour, travelling and associated expenses to and from site. On-Site Warranty cover is available as an optional extra at the time of order. Please refer to the separate document ‘On-Site Warranty Cover – Terms& Conditions, latest revision, available upon request. 8. PAYMENT TERMS 8. PAYMENT TERMS 8.1 Unless otherwise agreed, payment terms are strictly thirty days from date of invoice, subject to prior credit approval. 8.2 Where Products and Services are to be supplied against the same Order, both Products and Services will be invoiced upon dispatch of the Products. Any other element requiring site attendance or any Order for just Services will be invoiced at the point of order of the Services and the same payment terms will apply. 8.3 A counterclaim or set off shall not entitle the Buyer to withhold payment. 8.4 The Supplier shall be entitled to charge interest at the Barclays Bank Base Rate plus 4% per annum on outstanding payments from the date of delivery up to and including the date payment is received by the Supplier. 8.5 In the event the Buyer fails to make payments in accordance with this Condition 8 the Supplier shall be entitled, without prejudice to any other rights it may have, to suspend deliver or performance of any outstanding Orders (in whole or in part) without liability until payment is made in full of all outstanding sums. 8.6 The Supplier reserves the right at its sole discretion and at any time to withdraw or change any credit facility that may have been granted by the Supplier to the Buyer. 9. TITLE OF GOODS AND RISK 9. TITLE OF GOODS AND RISK 9.1 Notwithstanding delivery to the Buyer, the Supplier shall be legally and beneficially entitled to the ownership of the Products until payment of the purchase price or all debts owed by the Buyer to the Supplier. Until such payment, and subject to the following provisions, the Buyer holds the Products as bailee of the Supplier and owes to the Supplier the normal fiduciary obligations of a bailee by way of custody in respect of the Products. 9.2 In so far as the Buyer shall, or shall purport to, offer for sale and sell the Products, it shall do so only at the best obtainable price in the ordinary course of its business as principal and not as agent for the Supplier. The Supplier shall, by reason of the said relationship of bailment between the Buyer (as bailee) and itself (as bailor), be and remain legally and beneficially entitled to the proceeds of sale and the Buyer shall pay such proceeds of sale into a separate account or, otherwise, shall ensure that all the proceeds of sale are kept by or on behalf of the Buyer in a separate and identifiable form. The proceeds shall not be paid into an overdrawn bank account. Upon receipt of the proceeds of sale, the Buyer shall discharge the debt due to the Supplier and shall not use or deal with the proceeds of sale in any way whatsoever until such debt has been discharged. 9.3 Notwithstanding the prior contents of this clause risk in the Products shall pass to the Buyer upon delivery but where the Buyer nominates a carrier other than that selected by the Supplier to deliver the Products, the risk shall pass to the Buyer on the earlier of the Products being passed to the Buyer’s nominated carrier or leaving the Supplier’s premises. 10. CANCELLATION 10. CANCELLATION 10.1 Cancellation of any Purchase Order by the Buyer must be advised in writing and prior to delivery. 10.2 If such cancellation is received more than 7 days after receipt of the Purchase Order by the Supplier and prior to delivery, such order will be subject to the following destocking/cancellation charges: (i) for Standard Equipment 50% of the sales value of the Purchase Order subject to a minimum charge of £500 (plus VAT), and (ii) For Special equipment 80% of the sales value of such equipment, subject to a minimum of £500 (plus VAT). 10.3 Any application for credit return after delivery has taken place will be considered on an individual basis and the amount of any destocking charge will be solely determined by the Supplier. 10.4 The Supplier reserves the right to vary these charges according to circumstances. Generally, only goods under 3 months old will be considered for credit return. 11. LIMITATION OF LIABILITY 11. LIMITATION OF LIABILITY 11.1 The Supplier’s liability to the Buyer under the Contract shall not in respect of any and all direct loss caused by the negligence of or breach of any obligation hereunder of the Supplier, its agents or employees exceed the Price. 11.2 The Supplier shall have no liability to the Buyer for any loss (including loss of profit or other economic loss (direct or indirect), indirect or consequential loss) or damage of any nature (howsoever caused) or loss or damage (contractual, tortious, breach of statutory duty or otherwise) arising from any breach of any express or implied warranty or condition of the Contract or any negligence, breach of statutory or other duty on the part of the Supplier or in any other way out of or in connection with the performance or purported performance of or failure to perform the Contract except for death or personal injury resulting from the Supplier's negligence; or fraudulent misrepresentation. 11.3 In case where the Supplier, its agents or employees are asked to recommend Products to meet the Buyer’s requirements the Supplier does not warrant, represent or undertake that the purchase of the products will satisfy the Buyer’s requirements. All recommendations about any Product or Products by the Supplier are recommendations only and the Supplier accepts no responsibility if any products sold fail to meet the Buyer’s requirements or purpose or to achieve a particular result. 12. TERMINATION 12. TERMINATION The Supplier may at its discretion suspend or terminate the Contract if the Buyer fails to make any payment when and as due or otherwise defaults in any of its obligations under the Contract with the Buyer or the Buyer becomes insolvent, has an administrative receiver appointed of its business or is compulsorily or voluntarily wound up or ceases or threatens to cease trading or the Supplier bona fide believes that any of those events may occur, and in case of termination may forfeit any deposit paid. 13. FORCE MAJEURE 13. FORCE MAJEURE 13.1 The Supplier shall be under no liability for any delay or failure to perform any of its obligations under the Contract in the event of Force Majeure. Following notification by the Supplier to the Buyer of such event, the Supplier shall be allowed a reasonable extension of time for the performance of its obligations. 13.2 For the purposes of this Condition, "Force Majeure" means any act or circumstances beyond the Supplier's reasonable control including, but not limited to Act of God, act of terrorism, war, rebellion, riot, sabotage, fire, explosion, flood, drought, failure of power supply or other utilities, lock-out, strike or other action taken by employees in contemplation or furtherance of a trade dispute or any change in legislation. 13.3 If an event of Force Majeure continues for a period of twenty-one days from the date of notification by the Supplier to the Buyer in accordance with Condition 13.1, then the Supplier may terminate the Contract forthwith without prejudice to any rights of the parties in respect of a breach of the Contract occurring prior to such termination. 14. WAIVER 14. WAIVER In the event that either party does not insist upon strict performance of any of these Conditions then this shall not be deemed a waiver of any rights or remedies nor of any subsequent default. 15. INVALIDITY 15. INVALIDITY The invalidity, illegality or unenforceability in whole or in part of any provision of these Conditions shall not affect the validity of the remaining provisions. 16. ASSIGNMENT 16. ASSIGNMENT 16.1 The rights and obligations of the Buyer under the Contract may not be assigned or transferred in whole or in part without the prior written consent of the Supplier. 16.2 The Supplier may without obtaining the consent of, or giving notice to the Buyer, assign or sub-contract all or any of its rights and obligations under the Contract. 17. ENTIRE AGREEMENT 17. ENTIRE AGREEMENT The Contract contains the entire understanding and agreement between the Supplier and the Buyer in respect of the subject matter of the Contract and supersedes all prior oral or written communication, undertakings and any practice or course of dealing applying between the Supplier and the Buyer. 18. GOVERNING LAW 18. GOVERNING LAW These Terms and Conditions are subject to English Law and subject to the exclusive jurisdiction of the courts of England and Wales. Standard Terms and Conditions for the Sale of Equipment and Services – 1st May 2019 - Commend UK Ltd. Download as PDF.

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À propos de Commend France

Trusted. Communication. Always. COMMEND FRANCE À propos de Commend France Commend France : 30 ans d’expertise en communication et sécurité Créée en 1992, Commend France accompagne ses clients avec des solutions de communication fiables et un service de proximité. Initialement spécialisée dans les parkings, l’entreprise a élargi son expertise pour répondre aux besoins de nombreux secteurs stratégiques. Basée à Saint-Ouen, notre équipe locale expérimentée associe une connaissance approfondie des exigences du marché français au soutien technologique du groupe Commend International, présent dans plus de 60 pays. Nos secteurs clés d’intervention Bâtiments publics et d’entreprise Communication avancée pour la sécurité des bâtiments Transport & Infrastructure Communication fiable pour des déplacements sécurisés Industrie Améliorer la communication opérationnelle entre les équipes de travail Maritime Le meilleur choix pour une communication IP à bords des navires Découvrez notre showroom et explorez nos solutions en situation réelle ! Voir le showroom Nos adhésions et partenaires Commend France est membre d’associations de référence dans le secteur de la sécurité et de la communication. Ces adhésions confirment notre engagement envers l’excellence, l’innovation et les normes de qualité les plus élevées. En savoir plus sur nos partenaires Pourquoi choisir Commend France ? Une expertise éprouvée Avec plus de 30 ans d’expérience, nous comprenons les défis uniques des infrastructures françaises. Nos solutions s’intègrent parfaitement aux environnements les plus complexes. Technologies avancées Pionniers dans l’interphonie, nous proposons des systèmes modernes basés sur l’IA et le cloud, tout en garantissant une cybersécurité renforcée. Compatibilité et durabilité Nos solutions permettent d’intégrer des équipements existants et d’optimiser les coûts tout en assurant une mise à jour progressive, grâce à notre politique Evergreen qui garantit une compatibilité ascendante. Cette approche permet de prolonger la durée de vie des infrastructures tout en minimisant les coûts de remplacement. Un service de proximité Notre équipe technique locale assure un support réactif, adapté aux besoins spécifiques de chaque projet, avec un haut niveau de fiabilité. Contactez notre équipe commerciale pour discuter de vos projets. Contacter Engagés pour un avenir connecté Chez Commend France, nous croyons que la communication est bien plus qu’un simple outil : c’est une solution essentielle pour connecter, sécuriser et protéger. En tant que relais stratégique de Commend International, nous mettons à disposition l’expertise et les technologies avancées développées par le groupe, tout en proposant un accompagnement de proximité adapté aux spécificités du marché français. Découvrez nos solutions et transformez vos projets de communication et de sécurité. Découvrir nos solutions

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System Integrators

System Integrators At Commend UK, we understand the demands System Integrators face in designing and implementing communication systems that meet the specific needs of clients. That’s why we work closely with system integrators, like yourself - offering tailored support, high quality products, robust resources, and collaboration to ensure smooth deployment and long-term performance. With our help, you can integrate our communications technologies more effectively, optimising client satisfaction, and growing your business. What We Provide for You 1. Dedicated Account Manager As a valued partner, you will have access to a dedicated Account Manager who understands your business and client base. Whether you need guidance on new solutions, assistance with project scoping, or strategic advice for growth, your Account Manager will provide personalised, friendly service, making sure you have the resources and support necessary to succeed. 3. Engineering Services Our engineers are highly skilled in the deployment of our communication systems, and can assist with everything from initial architecture planning to on-site installation and configuration. With their expertise, you can ensure that your solutions are fully optimised, efficient, and aligned with the clients’ operational goals. 5. Sales and Solutions Training We offer comprehensive Sales and Solutions Training programs tailored specifically for system integrators. These sessions are designed to help you understand our product portfolio in depth, so you can effectively sell and deploy our communication solutions. Our training covers product features, benefits, and use cases, as well as sales strategies and best practices. By equipping your team with the knowledge they need, we ensure that you can effectively position our solutions to meet client needs. 2. Support from the BID Team From the initial design phase through to the final implementation, the BID team offers expert support to help you identify the right solutions for your clients. They provide in-depth technical consultation, assist with system configuration, and offer implementation advice, ensuring that projects are executed flawlessly. 4. Commend Partner Events As part of our commitment to building strong relationships with our partners, we invite you to attend our exclusive Partner Events . You’ll have the opportunity to network with peers, engage with product experts, and learn about new solutions and product innovations. Our Partner Events also give you a chance to interact directly with other system integrators, share experiences, and discover best practices that can help grow your business. 6. Deal Registration To further support your business, we offer a Deal Registration program, which provides you with added protection and benefits when working with our products. When you register a deal, you’re guaranteed to receive priority attention from our team, as well as additional incentives and other benefits. Be part of it At Commend UK, we value our partnerships with system integrators and are committed to providing you with the resources and support you need to succeed. With our expertise, collaborative approach, and wide range of partner-focused benefits, you can confidently expand your capabilities, grow your business, and stay ahead in this competitive market.