IM1
The im1 is a cost-effective intercom module based on the powerful Symphony MX platform and marks the next step in the development of smart communication solutions. Designed for OEM systems and customised communication solutions, it offers a smart combination of modern technology and economic efficiency.
The im1 focuses on the essentials: powerful voice communication, simple integration and a convincing price-performance ratio. Despite its slim design, it ensures reliable communication – even in noisy or challenging environments when installed in vending machines, barriers or emergency call stations. Thanks to efficient hardware and sophisticated interfaces, the im1 can be integrated in a variety of ways and offers a future-proof, economical solution for modern communication systems.
Intercom stations can be connected to Symphony Cloud and use its services. Symphony is the world’s first cloud-based Intercom platform with “Privacy and Security by Design”. Visit our website to find out about the services currently available and if they are already offered in your country.

Features
- Crystal clear sound with up to 20 kHz speech quality and a power of up to 10 W thanks to the latest Smart Audio Amplifier technology
- Special audio functions provide high speech quality in any situation
- OpenDuplex for natural, hands-free communication
- Compact and rugged housing with RJ45 jack for easy installation
- Pluggable spring-type terminals enable simple and fast connection of cables
- Easy to expand with add-on equipment via USB interface
- 2 inputs for floating contacts and 1 relay output
Information
Integrations
Commend solutions and devices can be connected to other systems (VMS, PSIM, ...) from leading manufacturers.
Details
SIP-PBX-Server
Integration of Commend devices into SIP-PBX systems from various manufacturers.
Details
Symphony Cloud
Our cloud-based solution platform is built on highly scalable cloud infrastructure, powerful software and extensive features, with the clear aim of harnessing the power of current and future cloud services incl. AI.
Details
Symphony Mesh
IP devices (Symphony MX / Symphony BF) combine into an intelligent autonomous communication network without a server.
Details
Symphony On-Prem
VirtuoSIS, our fully software-based Intercom Server, is the solution of choice for on-premise arrangements. It runs in a variety of virtual IT infrastructure and also forms the core element of our S6 and S3 hardware servers.
Details
Data Sheet im1 - V1.0-0426 - German
Data Sheet im1 - V1.0-0426 - English
Data Sheet im1-EXTPRELIMINARY - V0.8-0526 - German















