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Legal & Imprint
Legal & Imprint EFB Elektronik Türkiye Merkez Mah. Geçit Sokak No:4 Akın İş Merkezi, Kat:2 34381 Şişli/İSTANBUL Tel. +90 212 222 92 50 Fax +90 212 222 92 89 E-mail info@efb-elektronik.com.tr Home www.commend.com.tr Privacy Policy Legal & Imprint Commend International GmbH
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Professional Services
Professional Services Let our experts ensure your systems are deployed quickly, efficiently, and reliably. With various services tailored to your unique needs, our Professional Services offer unparalleled technical support and ongoing value to maximize your project's success. Whether you're starting fresh, upgrading, or tackling a major project, we're here to assist every step of the way. Comprehensive Services Tailored to Your Needs At Commend, we understand that every project and partnership is unique, which is why our Professional Services are designed to offer the exact support you need, when you need it. Our service options provide scalable solutions and our expert team is here to help at every stage—from initial planning and deployment to ongoing maintenance and upgrades By offering specialized services such as advanced technical support, system programming, and comprehensive training, we ensure that you have all the resources and expertise necessary to succeed. These services not only enhance system reliability and performance but also empower your team to deliver the best results to your clients. Explore the full range of our services Professional Service Options Commend Service Level Agreements (SLA) Ensure your system stays current and fully supported with tiered SLAs tailored to meet ongoing project requirements and expedite technical support response. See more details Software Maintenance Agreement (SMA) Stay up to date with new features and security enhancements through our SMA, providing cost-effective access to the latest upgrades. Learn more Commend Technical Training Enhance your team's skills with Commend Academy's up-to-date training, self paced courses or live webinars, ensuring continuous learning. Dicover more Commend Programming Services (CPS) and Staging Streamline your programming and configuration with CPS, delivering pre-configured systems tailored to your needs, complete with full backups. Explore further Commissioning Services Receive bespoke project management services, including planning, installation support, and system performance reviews, tailored to your specific needs. See complete information Program Management Services Ensure your projects run smoothly with expert Programming Management, offering tailored oversight and continuous support to optimize system integration and performance. Get more details Let Commend's Professional Services elevate your system’s performance and reliability, ensuring every project achieves its fullest potential. For personalized guidance and support, reach out to our team at engineering@commendusa.com .
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Socios Certificados
COMMEND IBÉRICA Empresas Certificadas En esta página encontrará los socios de Commend que han recibido formación adicional para convertirse en «Socios Certificados de Commend». Estos socios garantizan un soporte profesional para los sistemas Commend actualizando regularmente sus conocimientos con nosotros en varios niveles. Para todos los niveles existe un diploma correspondiente que tiene una validez de 2 años. Después de estos dos años, el socio debe repetir la formación con todas las nuevas funciones y ajustes para conservar el estatus de «Socio Certificado» y seguir siendo recomendado en nuestro sitio web. Rister Tecnología, S.L Avda. Roma, 97 bajos 2ª. 08029 - Barcelona Página Web Johnson Controls S.L Calle Pollensa, 6. 28290 - Las Rozas, Madrid Página Web Gigas Hosting S.A. Ctra. de Fuencarral 44, 28108, Alcobendas, Madrid Página Web DRAMS Tecnología y Seguridad S.L. C Berzosa de Lozoya, 1. Nave 13. 28021 Madrid Página Web MCR Info Electronic S.L. C/ Rosalind Franklin, 40 - 28906 Getafe, Madrid Página Web Cemoel S.L.U. C/ Torre dels Pardals, 78-82, 08032 Barcelona Página Web Pegasus Solutions S.L. C/ de l’Abat Escarré 18 A - Local 2, 43204 Reus (Tarragona) Página Web Ingeniería Y Consultoría para el Control Automático S.L. (ICCA S.L.) C/Pollensa,2 Edificio Apolo OFIC.6, 28290 Las Rozas - Madrid Página Web
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IP Horn Speaker with Strobe Light | AFLS-H-P High-Volume Audio
Unmistakable. Unmissable. Unambiguous IP Horn Speaker with Strobe Light Overview The AFLS-H-P is the world’s first IP-based horn speaker that combines high-volume audio broadcasting capabilities with a powerful, configurable LED strobe light in a single device. Equipped with these unique capabilities, it is designed to effectively amplify any message – from preventive warning and de-escalation announcements to alerts and everyday information broadcasts – by addressing the eyes as well as the ears. Unmistakable. Unmissable. Unambiguous Imagine driving to work one sunny day. Suddenly you catch the reflection of a blue flashing light in your side-view mirror. Although the emergency vehicle is still quite far behind you, it has already caught your attention. Why is that? Our brain is a masterful detector of change. Evolutionarily speaking, we are programmed to react to sudden environmental stimuli at lightning speed. A powerful flashing light perfectly simulates the type of movement and triggers our instinctive response, instantly and irresistibly directing our focus towards the source of the signal. Highlights Technical Data Applications Attention in a fraction of a second Impossible to ignore The human brain is a masterful detector of change and is evolutionarily programmed to respond with lightning-fast reactions to sudden environmental stimuli (predator/prey). While acoustic warning signals and voice announcements play an essential part in security technology, our visual system is biologically wired to react much faster when stimulated by light signals. A powerful flashing light perfectly simulates the type of movement that ‘tricks’ our brain into focussing immediately and automatically on the light source. In emergency situations and security applications, every second (or even fraction of a second) counts. A well-balanced combination of light and sound ensures that your warning is not just heard but triggers an instant cognitive response in the recipient. Immediate attention Visual signals are processed even faster than purely auditory signals. Cuts through ambient noise In sound-polluted environments (e.g., on-road traffic or industrial facilities), audio-only announcements may be drowned out, while the strobe light instantly draws people’s attention to the speaker and the announcement. Faster response The combined audiovisual approach effectively reduces response times. Universal intelligibility Colour codes (e.g., red signalling danger), as well as light effects (e.g., flashing) are instantly recognisable across language barriers. As a result, the message is received and understood instinctively without further explanation, even by hearing impaired persons. Proactive remote addressing The combination of a live audio message with a visual warning light enables instant protective intervention, deterring or de-escalation via a remote point of control. This enables immediate on-site presence without the need to deploy security staff. Changed Texts Dual-sensory principle NEW Headline Also new text Technical Data Extra-high volume capacity: A high-efficiency amplifier powered by SmartAmp technology delivers a maximum of sound volume while keeping energy consumption at a minimum. Dynamic LED strobe light: The light source can be configured individually to suit different scenarios, with options including various colours and flashing patterns. IP66 and IK10 rated, built to withstand harsh ambient conditions System integration: Packed with on-board features from SIP to API and I/Os, including ONVIF support, the speakers integrate smoothly and easily into VMS, PSIM or other security management platforms. AI-assisted two-way communication: The integrated microphone (which can also be disabled) leverages AI-based noise and echo suppression technologies to ensure crystal-clear audio communication. Cyber Security ‘By Design’: Protection against cyber attacks is essential, particularly in exposed outdoor areas. Thanks to Active Device Management ( Symphony Service ), your speakers receive automatic updates and remain optimally protected against cyber threats at all times. Genuine single-wire solution: While conventional systems often require separate wiring for audio lines and strobe lights, the Commend IP speaker offers an all-in-one Ethernet cable connection (standard Power over Ethernet / PoE). Intelligent Volume Control (IVC): The system continuously measures ambient noise levels and adjusts the volume setting automatically for optimum clarity and intelligibility. Remote System Health Monitoring: Using built-in speaker-to-microphone monitoring and end-to-end connection testing, the system ensures continuous functionality without the need for manual inspections. Audio Monitoring: The speaker comes with the ability to continuously monitor the acoustic environment, which allows it to automatically trigger alerts in case a pre-defined noise level is detected. The noise level readings can be relayed to a central system at definable intervals – e.g., to populate the noise map of a city or industrial facility with current values. From reactive observation to proactive intervention Applications Surveillance cameras are limited to the observation of events, without the ability to intervene. The Commend Symphony IP Horn Speaker lets you intervene directly, helping you to protect lives and assets. Transform your security system into a proactive tool for remote-controlled action: Event-specific trigger mechanism: Cameras and sensors detect an incident and trigger an automatic announcement, accompanied by an attention-compelling light signal. Direct-address function: Staff at a central control desk can use their desktop microphone to make live announcements, accompanied by appropriate light signals to attract attention and support de-escalation. Protection of perimeters & critical infrastructures Safeguard critical infrastructures, data centres and large company premises with a combined visual and acoustic barrier that deters intruders before they can reach or breach the fence line or causes one to flee the scene. Smart Cities & Remote Intervention Improve video surveillance through efficient remote control, using audio announcements and light signalling to de-escalate critical situations in inner-city environments. Industrial facilities & large-scale company premises Reliable alarm support for industrial applications, with additional light signals in the form of flash bursts to prevent audio messages from being overheard. Safe evacuation guidance A clearly visible light signal directs evacuees in quick and easily understandable fashion to emergency assembly points. At the same time, the built-in two-way communication line helps to provide reassurance and ensure a well-coordinated evacuation process. Protection of open spaces and sensitive areas Leverage the interplay of light and automatic audio playback to kindly but firmly warn off people, e.g. if they are not allowed on the premises outside business hours or without proper authorisation. Connection and Control Options Ethernet, USB port, inputs and outputs, line-in Built-in microphone for AI-powered two-way communication Frequently asked questions about the IP horn loudspeaker with strobe light What makes the Commend Symphony IP Horn Speaker AFLS-H-P stand out? What makes the Commend Symphony IP Horn Speaker AFLS-H-P stand out? In addition to providing high volume and excellent speech intelligibility, the device features a unique built-in LED strobe light that engages the visual sense to attract people’s attention to announcements being broadcast. Which colours are supported by the strobe light? Which colours are supported by the strobe light? Depending on the application scenario and the desired effect (e.g., warning, deterring or de-escalating), various lighting modes such as flashing, flashing speed or steady light can be configured, and the colours red, green, blue, white, orange and pink are supported. Why is direct confrontation the most effective way to ward off intruders? Why is direct confrontation the most effective way to ward off intruders? Studies and statistical evaluations conducted by security service providers have shown that the effectiveness of IP Speakers rests on three key functions: Removing anonymity: Perpetrators will feel safe as long as they believe themselves to be undetected. Addressing an intruder directly, as in “The person in the red jacket, please leave the premises immediately!” lets them know that they have been detected and are being monitored. Raising an intruder’s risk of detection: According to the “Rational Choice Approach” in criminology, perpetrators will give up once their risk (of being detected) exceeds their envisioned benefit. Shock effect: Sudden acoustic signals or voice sound will trigger an instinctive escape reflex. An additional visual signal can amplify this effect significantly. Is the speaker also suitable for extremely noisy environments? Is the speaker also suitable for extremely noisy environments? Yes, the speaker is built specifically for use in environments that are subject to high and changeable levels of noise pollution. Its built-in Intelligent Volume Control (IVC) function allows it to automatically adjust the volume setting to the ambient noise level. Built-in Smart Amp technology enables extra high volume amplification without the need for any additional power source. Can the device withstand harsh environmental conditions? Can the device withstand harsh environmental conditions? Absolutely. The IP Horn Speaker features a highly robust and durable design that ensures reliable operation even under harsh conditions. It also offers high-level protection against vandalism (IK 10) and is protected against dirt and powerful water jets in accordance with IP66. A waterproof and breathable seal prevents condensation from forming inside the housing when there are significant temperature differences. How is two-way communication possible with a horn speaker? How is two-way communication possible with a horn speaker? The speaker leverages OpenDuplex ® technology in combination with AI-based noise and echo suppression ( Cleans Voice from Noise ). This allows it to efficiently suppress background noise and highlight the voice sound being transmitted. How does the IP Horn Speaker have to be connected and powered? How does the IP Horn Speaker have to be connected and powered? Since the system eliminates the need for complex wiring, it can be integrated into a network using a standard Power over Ethernet (PoE IEEE 802.3af/at) connection via the RJ45 port . This connection automatically provides the device with the required operating power, eliminating the need for PoE+ or any additional power supply. Can the speaker be integrated into existing security systems? Can the speaker be integrated into existing security systems? Thanks to its SIP, API and I/O capabilities and ONVIF support , the speaker integrates smoothly and easily into VMS, PSIM or other security management platforms. Is the system protected against cyber attacks? Is the system protected against cyber attacks? Cyber security is a top priority in line with Commend’s product policy of “Privacy and Security by Design”. Commend International is ISO 27001 certified and maintains an IEC 62443-4-1 compliant product development environment. The speaker supports encrypted and authenticated communication protocols, such as SIP over TLS and IEEE 802.1x, along with signed firmware, and many other security-focussed features. Active Device Management ( Symphony Service ) ensures that your devices are updated fully automatically, providing them with the best possible protection against digital threats at all times. Cyber Security at Commend Commend IP Horn Speakers Ensuring protection by sight and sound. Impossible to ignore.
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AI Cleans Voice from Noise Technology
Perfect Speech Intelligibility AI Cleans Voice from Noise Overview In emergency situations like accidents on the road or in a factory, every second counts. If background noise or echo effects distort the spoken word or make it completely unintelligible, people’s health or even lives are at stake. Our AI Cleans Voice from Noise technology is the game-changing solution to the background noise problem. Using an AI-based technique known as ‘deep neural networks’, the solution is able to eliminate background noise and enhance the voice signal to an amazing quality level. The result is similar to direct face-to-face communication in a noise-free environment. Trusted Voice To actually clean voice from noise, we worked in close research cooperation with the Institute for Electronic Music and Acoustics (IEM) at the University of Music and Performing Arts Graz . With joint forces we have been able to significantly optimize the signal processing of our Intercom module im3 and the Intercom station od1. The result is a voice profile that shines with an unprecedented level of clarity and intelligibility , much like a high-quality transmission in a noiseless environment. How it works The secret to this lies in so-called deep neural networks . Deep Neural Networks are like interconnected networks of artificial brain cells that learn from data to solve various kinds of problems, similar to how our brains learn from experiences to make decisions. They ensure that the voice signals during calls are cleaned completely from ambient noise and echoes during transmission. We have always been proud of our high-quality voice transmission. With the trained neural networks we have now raised the quality mark even higher for our Trusted Voice. Any residual noise is suppressed to near perfection, as the result of a comprehensive training process using standardized machine learning algorithms . By feeding them countless hours of audio data, they are systematically ‘taught’ the desired recognition capability. The neural network now reacts with extreme precision to the many different challenges of everyday life – things like different voices and a wide spectrum of ambient noise in a variety of situations. We encourage you to hear the exceptional result for yourself:
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Loudspeakers – IP based or Passive for Amplifiers
Every spoken word, heard Speakers IP Horn Speaker with Strobe Light Attention in a fraction of a second – Impossible to ignore Details IP-Network Speakers Series AFLS This series of speakers connects directly to the IP network Details Passive Speakers Series CLS This series connects with networkable IP amplifiers series AF Details Speakers tailored for diverse indoor spaces in large buildings ensure optimal audio coverage. From conference halls to corridors, these specialized speakers deliver clear sound, enhancing communication and safety. In vast outdoor areas for security applications, rugged weather-resistant speakers are deployed. These robust devices guarantee reliable performance in challenging environments, providing effective public announcements and emergency alerts. Their strategic placement ensures that critical information reaches every corner , enhancing situational awareness and ensuring public safety. These purpose-built speakers blend cutting-edge technology with durable design, making them indispensable components of modern security systems. More Possibilities, One Platform Unified Public Address The Unified PA solution is an essential part of Commend‘s holistic solution approach. This approach provides unique opportunities for operators and efficiency for users in daily operations. Learn more
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IP Intercom Module im1
Compact but Powerful IP Intercom Module im1 Overview Peak efficiency for seamless integration The Invisible Powerhouse for crystal-clear audio quality In critical environments, space is a luxury you often don’t have. Whether it’s an emergency help point, a barrier, or an integrated industrial panel, the im1 is designed to disappear into your hardware while making your voice heard louder than ever. Small enough to fit in the palm of your hand, powerful enough to secure your infrastructure. In an era of increasing cyber threats, the ultra-compact and lightweight im1 (only 24 x 54 x 84.5 mm) is engineered to meet demanding IT security standards, protecting your network from the edge up. The im1 is a cost-effective intercom module powered by the high-performance Symphony MX platform. Benefits and technical highlights Crystal clear sound with up to 20 kHz speech quality and a power of up to 6.1 W thanks to the latest Smart Audio Amplifier technology Special audio enhancing functions (Intelligent Volume Control, background noise suppression) ensure outstanding speech intelligibility in any situation Natural hands-free communication with OpenDuplex® Easy installation through compact design and seamlessly attachable loudspeaker module Simple and fast connection of cables with pluggable spring-type terminals Flexible expansion with add-on equipment via USB interface 2 inputs for floating contacts and 1 relay output Extra-high volume capacity and outstanding speech intelligibility thanks to perfectly fitted loudspeaker module Possibility to connect any other loudspeaker All connection ports arranged on same side for easy accessibility Optional accessories Loudspeaker module (LSM) Loudspeaker (LS8, LS15, AL 10-16) Microphone (MIC 480) USB input/output module (EB1E1A) Expansion module (EB3E2A) PoE injector for local power supply (PA 25W POE-DC) IP secure connector, safety switch box Top-hat rail clamp (ET 901-HSH35) Induction loop kit (AFIL-USB) Status indication LED (LED3) im1 + ADAPTER = Quick system upgrade One of the strongest advantages of im1 is how easily it fits into specialized hardware, ensuring clear voice communication even in high-noise environments. By utilizing Evergreen Technology , the im1 ensures that systems remain scalable and do not become obsolete. To simplify the transition, dedicated mounting adapters like the ADAPT-908 and ADAPT-962 are available: Installed faster than explained ADAPT-908 With our adapter solutions, customers can upgrade installed systems quickly and efficiently - without complex redesigns. This significantly lowers barriers for modernization projects and opens strong retrofit opportunities. While the combination of im1 and ADAPT-908 already delivers exceptional performance, we are taking it a step further. By integrating im3, you can also unlock full video capabilities within your environment. Watch the magic happen! Fast to fit, built to last ADAPT-962 The mounting plate is specifically designed to replace an existing module with an im1 or identically constructed im3. The adapter includes a pre-assembled I/O plug, a loudspeaker, a microphone and an RGB LED – no extra components needed! Let's see the process in real-time! Product Page Accessories
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Discover why communication matters
Inspired by our customer's voice Communication is a Powerful Tool We want to package and deliver this in a way that makes a real difference to our customers Communication can Create Unique Customer Experiences Improve Efficiency Assist, Protect and Help People Keep up Operations We are guided by the strong need to make processes in companies more efficient and to help and protect people at work and in everyday life. Being there for our customers as their TRUSTED partner who they can rely on as a competent advisor and provider – from initial consultation to the implementation of solutions to continued after-sales service. We do this by designing our COMMUNICATION solutions and services to extremely high standards. This makes them exceptionally secure, reliable, easy to use and adjustable to individual needs and challenges. WHY WE DO WHAT WE DO AT COMMEND TRUSTED. COMMUNICATION. ALWAYS. For all these reasons, our ambitions, efforts and activities ALWAYS reflect our dedication to serving people, whether with our solutions or in our business relationships. Whether by making our end users' voice heard or by going the extra mile for a customer's smile. Whether with superior audio quality or with world-wide 24/7 system availability. Our customers’ voice has been our inspiration for more than 50 years and will continue to be our creative driving force for the next 50. Let's be creative together and make your voice be heard. When you engage in a relationship with Commend, we want you to hold us to 5 core principles Passion We love what we do, we want to ensure that our solutions are understood and used the best of their ability. Support we have an enthusiastic team consisting of Engineers, Project Management, Account Management and Solutions Development. Trust Our relationship is key, we want this to be long lasting and that can only happen if we are trusted. And this goes for our products you can trust in their quality, there is nothing quite like them in the market. Integrity We will always put our best foot forward, there are no hidden costs and we will always meet the demands made of us. Innovation We were the first to network audio solutions, we were the first to bring IP to the audio market and we continue to develop new innovative solutions that harness the power of todays technologies such as AI and machine learning. Technology Our Solution Platform The foundation on which we realise our solutions and serve various markets. Technology Markets COMMUNICATION It requires the most human of the senses We have a vision "First class support coupled with innovative technology makes for an inspiring combination." We would love to hear from you Get in Touch