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Vulnerability Disclosure Policy | Cyber Security
Vulnerability Disclosure Policy Cyber Security Commend International takes the security of our products and services seriously, and we value the security community . The coordinated disclosure process of security vulnerabilities helps us to ensure the security and privacy of our customers and users. This document outlines our policy for accepting security reports from our customers, external security researchers as well as disclosing security vulnerabilities found at Commend International. We gladly welcome all reports regarding vulnerabilities as per the guidelines in this policy. Security and data protection are rooted in trust. People will accept and use solutions and services only if they are trustworthy. Further information: https://trust.commend.com https://clibrary.commend.com/en/cyber-security/security-advisories/ Guidelines Commend International requires that all researchers: Respect the privacy and security of others Respect the clearly defined scope Ensure that any testing is legal and authorized Make reasonable efforts to contact the security team of Commend International Provide sufficient information to enable us to reproduce and verify the identified vulnerability Commend International provides to all researchers: Contact address to report vulnerabilities Respond to reports in a reasonable timeline Clearly defined scope for our product portfolio Not to pursue any legal actions related to your research Open and respectful communication with all researchers Publish Commend Security Advisories (CSA) and change logs Offer acknowledgement within published Commend Security Advisory Reporting Vulnerabilities Commend International appreciates all efforts of security researchers that support us with detailed information about security vulnerabilities within our products and services. It is essential to us to have sufficient details in the initial report such that we are able to understand the full impact of the reported vulnerability. Our security team is pleased to verify and reproduce the reported vulnerability in a reasonable timeline. Hence, we will respond within 15 days. Initial report should include: Sufficient details of the vulnerability to allow it to be understood and reproduced Expected impact of the vulnerability Proof of concept code, script, screenshot (if available) Any reference or further reading that may be appropriate (if available) Recommendation on how the issue could be mitigated or resolved (if available) Coordinated Disclosure Process Commend International takes the security of our systems seriously. A coordinated disclosure process is required to protect our customers from any threat actors. A vulnerability report is the starting point. This action creates internally a security issue ticket which will be reviewed by our security team. The initial review results in a first draft impact analysis which concludes in a severity level according to the Common Vulnerability Scoring System (CVSS). Our Security Board members will define the next steps for each reported vulnerability. After that we contact the security researcher again and inform about the remediation plan, possible counter measures or workarounds. Although this may be enough for an easy fix, there are more complex vulnerabilities that require an ongoing discussion for clarification between our security team, the involved developers and the reporting security researcher. We appreciate an open and respectful communication as well as recommendations on how the issue could be mitigated or resolved. Our goal is to prioritize the fix of a critical or high rated vulnerability in a reasonable time by a security patch or if this is not feasible within the next official release. As a final response step the timeline for publishing a Commend Security Advisory (CSA) will be communicated. Hence, we try to fix a reported vulnerability and publish the information within 90 days. All customers and security researchers are encouraged to register to our Commend Security Advisory Program: https://clibrary.commend.com/en/cyber-security/security-advisories/ This is the content of a published Commend Security Advisory: Summary of vulnerability notification Affected products Software updates Workaround or mitigation Exploitation and public announcements Acknowledgement Sources Contact and coordinated disclosure Change log Scoped Product Portfolio Symphony Cloud Services Symphony VirtuoSIS Servers Symphony Devices Commend Studio VirtuoSIS Link Contact support@commend.com COMMEND INTERNATIONAL GMBH Saalachstraße 51 5020 Salzburg, Austria
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Sistemi di Controllo Accessi Integrati: La Soluzione Commend per Edifici Sicuri
Nella gestione moderna degli edifici e dei complessi, il controllo accessi non può più essere considerato un impianto separato dal resto dell’infrastruttura di sicurezza: temi come il controllo remoto o il building management richiedono infrastrutture sempre più interconnesse e interoperanti. Questo è tanto più vero quanto la complessità dell’edificio o della struttura crescono: in una sede multi-tenant, in un ospedale, in un sito industriale o in un campus aziendale, la gestione degli ingressi è strettamente connessa alla comunicazione, alla supervisione centralizzata e alla governance operativa. Per facility manager e security manager questo implica una responsabilità più ampia : oltre ad autorizzare o negare un accesso, si tratta di orchestrare identità, flussi e interazioni in un sistema coerente, conforme alle normative e sostenibile nel tempo. La proposta di Commend si inserisce in questo scenario con una piattaforma IP nativa che integra controllo accessi, interfonia, autenticazione e dispositivi biometrici in un’unica architettura, per creare un’infrastruttura convergente capace di ridurre la complessità e migliorare la resilienza operativa.
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KRITIS-Tage 2026
Cybersecurity, NIS-2, KRITIS umbrella law, etc.: The demands on security managers are growing - in Germany. At KRITIS Days 2025, you can learn directly from experts what matters now: technology, legal situation, and best practices in a compact and practical format. sign up now
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Commercial Intercom Systems
The Power of a Commercial Intercom System Unlocking Unified Communication Introduction to Commercial Intercom Systems In today’s fast-paced business environment, commercial intercom systems have become indispensable tools for ensuring secure and efficient communication. These systems play a pivotal role in managing access control, allowing businesses to regulate who can enter their premises while facilitating seamless communication between different areas within the building. As the demand for enhanced security and streamlined communication grows, intercom systems have emerged as essential components for commercial properties of all sizes. By integrating advanced technology, these systems not only bolster security but also improve operational efficiency, making them a vital asset for modern businesses. Let's delve into the advantages and key elements that make Commend Intercom Systems stand out in the realm of commercial applications. Elements Advantages Key Features Elements of Intercom Systems Devices Intercom Stations, Modules, Control Desks, Amplifiers and Loudspeakers Overview Software & Clients Mobile Apps, Clients for Browsers and Control Desk Management Software Overview Management Cloud, Software and Hardware Servers Overview Interfaces & Integration Unite your Systems (VMS, BMS, Access ...) Overview Advantages of Commercial Intercom Systems Exceptional Audio Quality Commend prioritizes crystal-clear audio transmission, ensuring that every communication is heard loud and clear. This is essential for effective and efficient conversations in various environments, from industrial settings to office spaces. Enhanced Security Security is paramount for businesses, and Commend Intercom Systems offer professional features to bolster safety. Integrated video capabilities, access control, and emergency functionalities contribute to a comprehensive security network. Integration Capabilities Commend Intercom Systems seamlessly integrate with other security and communication technologies (VMS, BMS, Access ...), offering a holistic solution. This integration enhances overall system efficiency and provides a unified platform for managing various communication needs. Scalability and Flexibility Commend Intercom Systems are scalable to meet the evolving needs of your organization. Whether you're a small business or a large enterprise, Commend offers flexible solutions that can be easily adapted to different settings and growth stages. User-Friendly Interfaces Commend prioritizes user experience, providing intuitive interfaces that make operating the intercom system a breeze. This user-friendly approach ensures that individuals at all levels of technical expertise can navigate the system effortlessly. Key Features of Professional Intercom Systems Unified Voice Communication Prioritizing reliable voice communication, commercial intercom systems incorporate advanced voice processing technologies. These technologies minimize background noise, facilitating clear communication even in challenging environments. Emergency Communication Features Equipped with emergency communication features, these systems enable quick and effective responses during critical situations. This capability is vital in emergency scenarios, ensuring a prompt and coordinated reaction. Customization Options Acknowledging the uniqueness of each organization, commercial intercom systems provide customization options. Whether tailoring communication protocols, integrating specific features, or adapting to industry-specific needs, these systems can be personalized to meet diverse requirements. Video Capabilities In addition to audio functionality, many commercial intercom systems include video capabilities. This not only facilitates face-to-face communication but also adds an extra layer of security through visual verification. Centralized Management Recognizing the importance of centralized control, professional intercom systems offer centralized management features. This enables administrators to monitor and manage the entire intercom network from a single interface. Areas of Application for Intercom Systems Professional intercom systems are used in a variety of areas of life. In the professional environment, these systems ensure protection and safety in buildings , hospitals and schools and increase the efficiency of work processes through fast and comprehensible communication in industrial companies. In everyday life, they are used by private individuals for questions, support and emergency situations - whether on public transport , in car parks or in city centres . Intercom System Overview
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Subscribe and Join our monthly Newsletter We inform you about new solutions, case studies, cyber security and new products. Of course, we take good care of your data and you can unsubscribe at any time. Security Notifications We are committed to providing our customers with products, systems and services that thoroughly address cyber security. Proper and timely handling of cyber security incidents and software vulnerabilities is one important factor in helping our customers minimise risks associated with cyber security. Security Advisories Subscribe to Notifications
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Modul C3 - SymMX & ComPLC
Zielgruppe: Erfahrene Techniker oder mit Modul-A-Ausbildung, welche bei kommenden Projekten Symphony Produkte einsetzen, und den erweiterten Funktionsumfang nutzen wollen. Themen: Symphony Terminals SIP Basics, Wireshark Ein-/Ausgänge, erweiterte Tastenkonfiguration und QR-Code mit Symphony MX und ComPLC Preis: 390,00 € netto pro Person und Tag Voraussetzungen: Ausbildung Modul A (ab 2021) und selbstständige Inbetriebsetzung von Symphony Sprechstellen an einem unserer Intercomserver. Zertifizierung: Zertifikat „Modul C - SymMX & ComPLC 2026“ *Das Modul C - SymMX & ComPLC kann bei ausgewählten B- oder D-Modulen optional als Erweiterung um einen zusätzlichen Schulungstag gebucht werden.
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Smart Building: la Comunicazione Unificata che trasforma gli edifici moderni
Ciò che distingue un edificio tradizionale da uno smart building è il superamento di una serie di sottosistemi isolati a favore di una piattaforma realmente integrata, capace di collegare eventi, persone e processi in tempo reale. Il Building Management System, BMS, costituisce il layer di supervisione tecnica, ma quando l’edificio deve reagire a un evento, per esempio un allarme, un accesso anomalo, un’emergenza o una richiesta di assistenza, serve un componente spesso sottovalutato: la comunicazione unificata , intesa come rete di terminali, server, workflow e interfacce che trasformano un segnale in un’azione coordinata. Commend propone i propri sistemi interfonici per soddisfare i bisogni di questa innovazione: una infrastruttura di comunicazione e sicurezza integrabile con BMS, controllo accessi, videosorveglianza e sistemi di diffusione sonora, con un particolare attenzione all’interoperabilità, alla continuità di servizio e alla conformità normativa per le applicazioni di sicurezza.