Results (1373 found)
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Project Consulting CI
Project Consulting How can we help you? Your ideas. Your requirements. An overall solution. Are you looking for assistance with a new project? Do you have a technical question or need help in deciding how to expands your existing system? Contact us to take advantage of our comprehensive range of services. If you are on the lookout for an individual security/communication solution We provide individual advice on finding the best security and communication solution to suit your requirements. We will work with you to develop a plan for your individual system solution. You can take full advantage of our long-standing experience resulting from more than 150,000 installations worldwide. We will support you all the way in implementing your solution, taking care of the individual steps. Users will receive full training from our experts to ensure your system will run smoothly and is used to its full potential. Of course, we also provide a wide range of system maintenance and servicing options, as well as technical support whenever you need it. If you intend to extend your existing system Uncompromising backward compatibility is a hallmark of our systems. It allows for extending existing legacy systems with latest technology, even enabling full networking of sites running different systems. We provide assistance in planning and installing extensions and take great care to ensure long-term economical efficiency. If you need a custom station or software We design and manufacture intercom stations and emergency call points according to your requirements – whatever these are (Features, Material, special Size e.g. for existing back boxes). We write special Software for ComWIN and the Intercom Client, browser interfaces, ... We programme interfaces to other systems. Learn more about our Customized Solutions Support Constant availability is essential in security and communication systems. You can rely on us being there whenever you need assistance. Our worldwide technical teams are standing by to provide telephonic or on-site support at any time, quickly and reliably. Contact us Training Sign up for our expert training course and become a Commend System Professional. Your local Commend Partner will be glad to provide further details on our course schedule. Training area Software & Documentation Leverage our on-line knowledge base as an extensive reference to find answers to your questions. Here you have access to important information about our systems, from installation instructions to hints on how to optimise your configuration and download links to current software versions. cLibrary 23 Sales Organisations worldwide Always there, wherever you are America – Europe – Africa – Middle-East – Asia/Pacific
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Self-monitoring Systems & Redundancy | Ultimate Reliability
Self-monitoring and redundant systems Ultimate Reliability Symphony Platform In critical situations, every second – and every word – counts. Commend systems are designed specifically to ensure that every single call gets through, no matter what. Always, without exception. This is why Commend systems monitor their own functionality: Line Monitoring checks the connections between the Intercom stations and the Server. The Intercom stations run continuous tests on the signal path between their loudspeaker and microphone. More Self-testing buttons for critical functions perform regular button activation simulation tests (special buttons are required). To protect Intercom stations against vandalism, sabotage detection switches will trigger an alarm at the Control Desk if the device is tampered with. Server monitoring and redundancy ensure the required high availability. Promises you can rely on Full 24/7 availability. Control Desk staff are immediately notified in the event of a problem (e. g., extreme vandalism) to enable instant troubleshooting. Very low system inspection requirements – no need for manual testing (saving time and costs). Software Intercom Server VirtuoSIS Entire virtual environments can be backed up and migrated reliably without interruptions. As a result, scheduled downtimes are a thing of the past. After an unscheduled downtime, connections and functions are restored within a very short time. Ultimate availability ‒ ultimate security (Mirroring*) *Mirroring: VMWare Enterprise Edition provides a Fault Tolerance (FT) function to ensure continued availability for all applications in case of a server failure. VirtuoSIS Server redundancy for hardware-based Intercom Servers Intercom stations can connect to up to three servers simultaneously. Calls are transmitted via the active server. Fallback servers within the network allow for reliable redundancy arrangements. In the event of a server or router failure, call connection will be re-routed automatically via the available servers. Multiple power supply units ensure a redundant supply of operating power. This way, the Server will continue to operate uninterrupted even if a power supply unit fails. Hardware Servers Server redundancy for SIP capable systems Intercom stations can connect to up to three servers simultaneously. Calls are transmitted via the active server. In case none of the servers can be reached, the system can try to establish a serverless connection as a last resort ‒ e.g., by setting off a call to all Intercom stations on the network. Of course, this is also supported by serverless systems. High Availabilty Every single call gets through, no matter what.
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Intelligens hangerőszabályozás - IVC
Hangerő, amely dinamikusan igazodik a háttérzaj szintjéhez Intelligens hangerőszabályozás – IVC Tökéletes beszédérthetőség A Commend által kifejlesztett speciális hangfeldolgozási eljárás, az IVC lehetővé teszi, hogy az Intercom állomások figyeljék a háttérzajt, és ennek megfelelően automatikusan szabályozzák a hangerőt . Ennek eredményeként a hangerő szintje automatikusan igazodik a környezeti zajhoz – növekszik vagy csökken –, így mindig az emberi fül számára legkényelmesebb szintet tartja fenn. Ennek köszönhetően a kezelő segítő hangja a hangos forgalmi zaj ellenére is jól érthető a vészhelyzeti alagútállomáson. Ugyanez érvényes az Intercom állomásra az üzemcsarnokban is, ahol az Intelligent Volume Control gondoskodik arról, hogy a fontos bemondások és utasítások ne vesszenek el a háttérzajban Ha a zaj erősödik, akkor a hangerő automatikusan növekszik. A helyszínen tartózkodó személy számára nem lehetséges a zaj csökkentése, azonban annak érdekében, hogy azonnal megértse a másik felet , az Intercom állomások, modulok és hangszórók automatikusan megnövelik a hangerőt, így minden világosan hallhatóvá válik. Kellemes hangerő csendes környezetben Elkerülhetők a fülsiketítő bemondások vagy beszélgetések. Ennek oka az, hogy a hangerőt nem a lehetséges zajszintekhez igazítva állítják be a rendszer, hanem egy kellemes szintre. A többit az IVC automatikusan elvégzi. Az Intercom kommunikáció érthetősége és tisztasága nem csupán az átvitt beszédjel minőségétől függ. Egy másik alapvető szempont, hogy az Intercom állomás mennyire képes alkalmazkodni a környezeti viszonyokhoz. A Commend Intercom állomásai a mindennapi használat során számos különböző környezetben bizonyítanak. Az akusztikus spektrum a teljes csendtől az extrém zajszintig terjed. Az optimális érthetőség biztosítása rendkívül zajos környezetben különleges kihívást jelent. Az Intelligens hangerőszabályozás (IVC) révén hangmérnökeink egyedülálló megoldást dolgoztak ki. Az IVC kiváló minőségben és tisztasággal továbbítja a hangüzeneteket, még a legsűrűbb háttérzajon keresztül is. Ugyanakkor gondoskodik arról, hogy a hangjel mindig kellemes hangerőn érkezzen, még alacsony háttérzaj esetén is. Az IVC kulcsfontosságú funkció számos eszköz és alkalmazás esetében – az alagútakban található segélyhívó állomásoktól kezdve az ipari Intercom állomásig az szerelőcsarnokban. Tökéletes beszédérthetőség
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Loudspeaker-Microphone Monitoring | System Reliability
Ensuring availability ... especially of emergency call stations Loudspeaker-Microphone Monitoring Perfect Speech Intelligibility To ensure the constant availability of Intercom stations and Public Address loudspeakers , simply monitoring the connection between the Intercom server and the station it is not enough. Only an acoustic test can verify with certainty that everything is working correctly. Commend systems perform this test automatically and without any annoying sounds . Commend louspeaker-microphone monitoring is an actual acoustic test routine, which constantly checks the Intercom station’s signal path . It does so by emitting an audio test signal through the loudspeaker, which is picked up and analysed by the microphone. The Intercom station then compares the transmitted signal against the received one to detect possible differences. In case one of the two components is not working correctly (e. g., due to chewing gum blocking the microphone or a loudspeaker membrane being damaged), the Intercom station will notify the control desk accordingly. Key Benefits High system availability Saves time and costs as no manual tests are needed Continuous acoustic self-testing instantly detects faults No annoying test signal (virtually inaudible to the human ear) Saving time and ensuring availability What makes Commend loudspeaker-to-microphone self-monitoring unique is the test sound it uses. As it is virtually inaudible to the human ear, it is not perceived as distracting in any way. This method is just as reliable as the conventional methods based on audible test sounds. The self-test eliminates the need for regular manual testing. This saves time and costs while ensuring ultimate reliable system availability. Perfect Speech Intelligibility
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Audio Monitoring | Acoustic Call Triggers
Audio Monitoring Acoustic Call and Action Triggers Speech Intelligibility In emergency situations , it is not always possible to get to or operate an emergency call button. Take, for example, a threatening situation in a dark parking garage, a personal assault in a lift, or prison wardens facing threatening situations in dealing with dangerous persons. In situations like these, the Commend “Audio Monitoring” function provides a welcome solution. It constantly monitors the volume level of the background sound within the listening range of the Intercom station. If that sound volume exceeds a certain threshold level, the station automatically opens a call connection to the Control Desk . If required, it can trigger other actions as well – for example, it can activate a CCTV video feed on a security desk to provide instant live images of the area where the triggering sound event occurred. Of course it is possible to combine multiple responsive system actions as needed. The threshold value for such volume-triggered events can be adjusted as needed for different times of day. Audio Monitoring Applications Scream Alarm in Emergency Situations Emergency call points and any station providing automatic emergency call activation (town centres, parking garage, prison ...). Machine Alarm Monitoring in Medical Environments Acoustic monitoring of patients' rooms with automatic call activation or triggering of alarms by medical devices. Acoustic monitoring of patients' rooms with automatic call activation or triggering of alarms by medical devices Acoustic monitoring and detection of machine or system faults at industrial facilities. Acoustic Intruder Dectecion Acoustic room surveillance: the acoustic patterns of intruders are used to trigger a call; staff at the control desk can then listen in and decide on the action to be taken. Perfect Speech Intelligiblity
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Audio Bandwidth | Perfect Speech Intelligibility
Perfect Speech Intelligibility Audio Bandwidth Overview In communication, the quality of audio bandwidth directly impacts how clearly and accurately information is transmitted. A wider audio bandwidth allows for the transmission of more detailed and nuanced sounds, including subtle variations in speech intonation, vocal emotions, and environmental cues. This richness in audio information enhances the overall clarity and expressiveness of communication. In the context of music, audio bandwidth is crucial for reproducing the full spectrum of musical instruments and vocal tones. Musicians and music enthusiasts alike rely on a wide audio bandwidth to experience the depth and complexity of musical compositions fully. Furthermore, in various professional fields such as emergency services, customer service and operational communication, clear and intelligible audio is essential for effective communication . A limited audio bandwidth can result in distorted or muffled speech, making it difficult to understand critical information and instructions. 3.5 kHz Public telephone network 7 kHz HD Voice – Standard Intercom and mobile phones 16 kHz Enhanced HD Voice – Long-standing standard for Commend Intercom which covers the entire frequency range of human voice up to 20 kHz Ultra-HD Voice – The Commend Intercom standard for transmitting audio with a bandwidth of up to 20,000 Hz, i.e., the entire human audible frequency range. Hear the Difference
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Mi az a beszélgetésalapú AI | Működése röviden
Tudjon meg többet a beszélgetésalapú AI megoldásunkról Mi az beszélgetésalapú AI? A mesterséges intelligencia (AI) a jövő kulcsszava, amely viharos gyorsasággal hódítja meg a világot. Az önvezető autóktól a fejlett robotokig az AI forradalmasította mindennapjainkat. Hatása azonban nem korlátozódik csupán a gépekre. A kommunikáció területén az AI átalakította azt, ahogyan a technológiával kapcsolatba lépünk. A legmodernebb megoldások révén, amelyek képesek emberi beszélgetéseket szimulálni, az AI a hangalapú robotokat olyan automatizált platformokká emelte, amelyek növelik a működési hatékonyságot. Emellett az AI páratlan számítási kapacitása lehetővé tette a vállalatok számára, hogy professzionális ügyfélszolgálati szolgáltatásokat nyújtsanak – olyasmit, amit korábban lehetetlennek tartottunk. A jövő megérkezett, és az AI hajtóerő! Ivy Virtuális Asszisztens Mi az a beszélgetésalapú AI? Beszélgetésalapú AI Hogy működik? A beszélgetésalapú mesterséges intelligencia célja, hogy leegyszerűsítse az emberek és gépek közötti interakciót azáltal, hogy „megérti” és helyesen megválaszolja a felhasználói kéréseket. De hogyan működik ez valójában? Chatbot vagy beszélgetésalapú AI Mi a különbség? Felszínesen nézve a chatbotok és a beszélgetésalapú mesterséges intelligencia hasonlónak tűnhetnek, de a háttérben teljesen eltérő módon működnek. A hangalapú robotok kulcsszavak egyeztetésén alapulnak, így csak egy előre meghatározott, korlátozott problémakört képesek megoldani. Ezzel szemben a beszélgetésalapú mesterséges intelligencia fejlett technikákat alkalmaz annak érdekében, hogy „megértse” a kérdés mögötti szándékot, és pontos, releváns válaszokat adjon. Ezáltal a beszélgetésalapú mesterséges intelligencia sokkal hatékonyabb megoldást kínál összetett kérdések és feladatok esetén. CHATBOT BESZÉLGETÉSALAPÚ AI Elérhető 24/7 ✔️ ✔️ Képes kezelni a természetes nyelvet Kulcsszóalapú ✔️ Többszintű szándékhierarchia Ha/akkor állítások ✔️ Hangalapú és beszélgetésalapú IVR Csak szöveg ✔️ Később önfejlesztő képesség ❌ ✔️ Többnyelvű működés ❌ ✔️ Adatvédelmi és biztonsági megfelelőség ❌ ✔️ A beszélgetésalapú AI értéke Hatékony támogatás Jobb ügyfélélmény A beszélgetésalapú mesterséges AI javítja az ügyfélélményt azáltal, hogy zökkenőmentes és hatékony, napi 24 órában elérhetőséget biztosít az ügyfelek számára a közvetlen üzenetváltáson keresztüli kapcsolattartásra. Erőteljes ember-AI szinergia Erősítse meg csapatát beszélgetésalapú mesterséges intelligenciával. Az automatizált rutin, illetve téves hívások azonosításra és kiszűrésre kerülnek, így csapata a kiemelten fontos hívásokra összpontosíthat. Készen áll a kezdésre? Tudja meg, hogyan javíthatja a beszélgetésalapú mesterséges intelligencia az ügyfél-elégedettséget, vagy hogyan csökkentheti a költségeket és egyben növelheti a bevételt. Örömmel megmutatjuk!
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Project Consulting Commend China
Project Consulting How can we help you? Your ideas. Your requirements. An overall solution. Are you looking for assistance with a new project? Do you have a technical question or need help in deciding how to expands your existing system? Contact us to take advantage of our comprehensive range of services. If you are on the lookout for an individual security/communication solution We provide individual advice on finding the best security and communication solution to suit your requirements. We will work with you to develop a plan for your individual system solution. You can take full advantage of our long-standing experience resulting from more than 150,000 installations worldwide. We will support you all the way in implementing your solution, taking care of the individual steps. Users will receive full training from our experts to ensure your system will run smoothly and is used to its full potential. Of course, we also provide a wide range of system maintenance and servicing options, as well as technical support whenever you need it. If you intend to extend your existing system Uncompromising backward compatibility is a hallmark of our systems. It allows for extending existing legacy systems with latest technology, even enabling full networking of sites running different systems. We provide assistance in planning and installing extensions and take great care to ensure long-term economical efficiency. If you need a custom station or software We design and manufacture intercom stations and emergency call points according to your requirements – whatever these are (Features, Material, special Size e.g. for existing back boxes). We write special software for ComWIN and the Intercom Client, browser interfaces, ... We programme interfaces to other systems. Learn more about our Customized Solutions Support Constant availability is essential in security and communication systems. You can rely on us being there whenever you need assistance. Our worldwide technical teams are standing by to provide telephonic or on-site support at any time, quickly and reliably. Contact us Training Sign up for our expert training course and become a Commend System Professional. Your local Commend Partner will be glad to provide further details on our course schedule. Training area Software & Documentation Leverage our on-line knowledge base as an extensive reference to find answers to your questions. Here you have access to important information about our systems, from installation instructions to hints on how to optimise your configuration and download links to current software versions. cLibrary 23 Sales Organisations worldwide Always there, wherever you are America – Europe – Africa – Middle-East – Asia/Pacific
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Upgrade Intercom System with VirtuoSIS
Upgrade your Intercom System VirtuoSIS Link Overview Your Link to the Symphony World Due to Commend‘s commitment to the principle of „Evergreen Technology“, existing digital 2-wire devices can interface seamlessly with VirtuoSIS-powered solutions. The key that unlocks this investment protecting potential is „VirtuoSIS Link“. These include a powerful cyber protection boost in addition to the entire range of Commend communication and control functions. Best of all, this also opens the way for digital 2-wire devices to integrate fully with Cloud-native Symphony services (via Symphony Bridge). This will give these devices the ability to benefit from the latest cloud-native, AI-powered Commend services such as Ivy. Ready for the Future Seamless connection between 2-wire devices and VirtuoSIS Intercom Server. About VirtuoSIS Cyber Secure Bringing legacy digital devices up to modern cybersecurity standards for secure and reliable communications. About Cyber Security Stepwise Modernisation Seamless migration with existing cabling and devices for a smooth transition. From Theory to Practice: A Customer's Experience We are planning to modernise our lift emergency system by connecting several thousand digital 2-wire Intercom Stations to Commend's VirtuoSIS. The prospect of retaining our intricate cabling while upgrading the servers is a significant advantage for us. We look forward to the seamless integration into the Symphony platform to keep our communication infrastructure updated and secure — Leading Automotive Manufacturer VirtuoSIS Link VirtuoSIS Link Video The ideal connection between classic 2-wire devices and modern VirtuoSIS based servers. It even allows to utilise newest Symphony Cloud based services via Symphony Bridge. Modernisation Guide Read our latest modernisation guide to discover how to seamlessly upgrade your legacy intercom systems with modern, scalable solutions. View Connecting Generations since 1971. Thanks to Commend's Evergreen Technology approach, your Intercom System will remain seamlessly upgradeable for Generations. Learn more
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Schedule a Live Demo | Ivy Voice Assistant
Schedule a Live Demo with a Local IVY Expert Now! Experience the Power of Ivy Virtual Assistant Back to Ivy Virtual Assistant It all starts with the demo Don't let the technical sound of Conversational AI discourage you, during our demo we will break it down in simple terms and do our best to answer all of your questions: Discover how Ivy sounds and how conversational AI actually works Find out where Ivy will have the biggest impact for your business Learn how other companies have used Ivy in their customer service We will show you how to get started with Ivy in your business Personal Information To ensure that your first experience with Ivy is tailored to your needs and preferences, we kindly ask you to provide us with some personal information through this webform. T&I & Ivy Expert in the Commend Group Dennis Krijgsman It's amazing to see how quickly our customers have come to rely on the Ivy Virtual Assistant as a helpful voice! I love showing potential users how Ivy can benefit their business and take their customer service to the next level. Product Manager Ivy Tom Horčička Using Conversational AI was the answer to a customer's problem. We often see that AI products are created for the sake of AI technology and not to solve a problem in the best way. We avoided this trap, and we are confident that Ivy Virtual Assistant will change control room operations. Dennis Krijgsman Tom Horčička