Results (1375 found)
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Reporting & Statistics | ComREPORT for Studio
Reporting and Statistics Module ComREPORT Back to Studio ComREPORT logs all system events and provides customized statistics to the operator. The comprehensive system archive can be accessed and compiled into reports. This allows you to easily learn and optimise your operational efficiency and supports you in your personnel planning. This module is perfect if audio communication needs to be documented in written form and/or if the system performance needs to be analyzed/investigated. Central reports are call statistics and operator performance, as well as call times, duration, and location of the incoming call, etc. This module is easily integrated and directly accessible without the need for any external tool. Check your service quality and identify weaknesses immediately with ComREPORT! Module Description Consistent logging of all events and data on the Intercom System Statistical data analysis for Intercom systems, Emergency Call system and Call Centre systems Check the number of calls: Temporal distribution over days/weeks/months/years Check call waiting times: This indicates the customer's waiting time before the call was answered Assess operator performance: This registers the log-in times, calculated average call duration, number of calls processed and call details Make use of 10 GB of data storage with license-free Microsoft® SQL Server 2014 Express Profit from the Report Designer for custom designing reportS Studio Overview
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Video Integration in Studio | ComVIDEO Module
Video Integration Module ComVIDEO Back to Studio This Studio application integrates live video streams from Video-over-IP sources into the security and communication solution. The video images are arranged on-screen in a clearly structured grid for easy viewing. Module Description Master monitor, preview monitors, surveillance monitors (video sequencing function). Automatic video display on preview monitor when receiving call requests. Automatic video display on master monitor during call. Intuitive operation via drag-and-drop (e.g. switching to another view or camera). Integration of many common Video over IP solutions (e.g. Axis, Bosch, Mobotix, etc.) – see ComWIN Manual for details. This module builds the fundamental basis for the perfect security team – video and audio. While audio provides real-time information and two-way communication, video verifies what you hear. This combination significantly increases your control room efficiency with only little financial effort and time involved. Make sure your premises and people are safe in any situation! Studio Overview
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Planning & Control Module | ComSCHEDULE for Studio
Planning and Controlling Module ComSCHEDULE Back to Studio This module allows for running functions and procedures of the Intercom system on a definable time schedule. For instance, the scheduler can set ComWIN data points or run various actions in form of workflow procedures. Module Description A wide range of individual solutions are supported – from automated call forwarding during the night shift to fixed-time test calls (e.g. lift emergency call stations) and controls for announcements. Inform people whenever it is necessary about anything you want via automated announcements. “Please mind the gap!” – with ComSCHEDULE you can easily play prerecorded safety instructions via public address in the required areas. Managing scheduled events and series of events is easy, thanks to dialogue windows and views familiar from applications such as MS Outlook®. Scheduling and planning of Intercom functions Support for individual events or event series (easy wizard-based scheduling) Studio Overview
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Data Storage Service | ComDATA for Studio
Data Storage Module ComDATA Back to Studio ComDATA is the youngest member of the Studio Family. It can be used instead of or in addition to ComREPORT. The main task of ComDATA is to process the data and save them in human readable format, Microsoft SQL table. This table builds the basis for Data Warehousing and BI Analysis Tools, like Power BI and Tableau. The main benefit of this module is that the data are prepared in a way that you can make use of them without having any detailed knowledge about Studio. This gives you the chance to combine data received from Studio with any other business relevant data. Moreover, with ComREPORT you can immediately generate reports. Studio Overview
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From On-Prem over Virtualised to Cloud | Management
Cloud, Software-, Hardware-Servers MANAGEMENT Symphony Cloud Native cloud-based solution platform is built on highly scalable cloud infrastructure, powerful software and extensive features Software Server VirtuoSIS server for virtualised IT infrastructure available for vSphere by VMware / Hyper-V by Microsoft / Acropolis AHV by Nutanix Hardware Server Symphony compact and rack servers with VirtuoSIS on board, classic and maritime servers Symphony Bridge Connects VirtuoSIS On-Prem solutions with Symphony Cloud and gives access to cloud services Symphony Platform Overview More about Symphony
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Cloud Security for Symphony Cloud Intercom Systems
Uncompromising protection against threats Privacy and Security by Design Symphony Cloud Security is first and foremost a matter of trust. At Commend, cybersecurity as a core competency has always had a very high priority. From the initial product idea to implementation and operational support, privacy and security by design (PSBD) is the uncompromising goal and promise to our customers against which product features and functions must be measured. Server location of Symphony Cloud is in the European Union and all personal data of our Cloud Services will be processed exclusively within the European Union. Data Security Commend systems use industry standard encryption of voice, video and data protects against illegal access. Commend has also implemented an ISO/IEC 27001:2013 compliant Information Security Management System (ISMS) to keep all corporate data as well as customer and supplier information safe. Encrypted and authenticated communication SIP over TLS v1.2 with secure cipher suites (> 128 bit) SRTP for tap-proof encrycption of voice data X.509 client certificates for authentification and encryption TLS transport encryption for the protocols HTTPS, SIPS and MQTTS to protect the web interface, APIs and video Fail Safety – What happens if ...? In the event of a temporary cloud connection failure, the Intercom stations use the mode Symphony Mesh to establish peer-to-peer calls. Apart from of course cloud services such as Mobile and Web Client, communication between the Intercom stations remains up and running. Learn how we are ensuring high availability of Symphony Cloud Services. Details Physical Security Symphony’s physical devices – specifically, its door Intercom stations – are, of course, the most visible attack vector in need of security hardening. Here several defence mechanisms come into play, including: Robust devices and vandal-resistant product versions with high IK and IP ratings Tamper detection through electromechanical contacts to respond to manipulation attempts USB and port-debugging protection Protection of the door opener and the IP network with the IP-Secure Connector Threat Modelling Cyberattacks come in an amazing variety of strategy and level of sophistication. To meet this challenge, Symphony security development is based on the STRIDE approach . This allows the developers to study potential vulnerabilities and simulate various attack scenarios (e.g., client/server spoofing, denial of service (DoS) attacks, elevation of privilege via code injection, etc.). Based on the results, they can then implement countermeasures with respect to specific security goals. Network Security Standard IEEE 802.1x for authentification (network access) Standard IEEE 802.1q for VLANs (network segmentation) Commend IP Secure Connector for automatic interruption of the network connection in the event of a tampering attempt Application Security Mandatory change of the default password during the first login Minimum password length: 12 characters Detection of brute-force attacks at login Documentation and securing of network ports More about Cyber Security at Commend trust.commend.com Symphony Cloud
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Tailored Intercom Stations & Custom Software
Custom-tailored Hard- and Software Customized Solutions Our promise: the proper solution for every customer requirement. In case our standard product portfolio does not cover your required solution, our team of hardware and software specialists will develop a tailored concept that meets your needs, and implement it in proven Commend quality. We build it, we code it... Custom-built Intercom stations Emergency call points, e.g. Emergency Call Stations Software Development Kit (SDK) for Studio by Commend User interfaces (e.g. for Industrial Control Desks or touch displays) Web-based user interfaces Interfaces to third-party systems and many more.... Emergency Call Points Tunnel Stations Security for Public Spaces Emergency Call Points Discover our tailor-made information and emergency call stations for secure cities and communities! Faced with the growing challenges of vandalism and assaults, both during the day and at night, being able to respond quickly and effectively is crucial. Our solution provides an integrated info/SOS alarm station with a microphone and loudspeaker. Equipped with easily accessible emergency call and information request buttons, you can communicate with potential assailants and support emergency calls effortlessly. We understand that public surveillance is a sensitive issue, so our terminals are designed to also serve as information points to avoid a negative image. Find out more about Customised Intercom Columns Help at the push of a button Tunnel Stations Our custom Emergency Call Stations comply with strict NORM guidelines and take into account your preferences, especially for pictograms and help texts. In noisy tunnel environments, clear voice transmission is guaranteed with special microphones and optimal intercom volume. Our design features a convenient mushroom switch, loud sound and a noise-cancelling microphone for the SOS emergency call system. Multilingual labels and clear symbols make operation easy. The V4A stainless steel front panel ensures top quality and provides a corrosion resistant surface. Discover our Tunnel Emergency Stations Prepared for Any Crisis Emergency Response Our emergency response stations, part of our comprehensive Emergency and Danger Response Systems (EDRS), meet strict standards, ensuring reliable communication in any crisis. Designed for public buildings, schools, and workplaces, these systems provide clear and immediate communication for effective crisis management. Featuring robust intercom terminals with intuitive touch interfaces, integrated cameras, customizable display layouts, and RFID readers for verified alarm triggering, our systems ensure high-quality audio even in noisy environments. Flexible installation options allow for wall mounting, desk placement, or integration into other structures, supporting daily operations like public announcements and routine alerts. Trust our expertise to provide safety and security in any situation with our advanced emergency response stations. Are you looking for a solution that goes beyond the standard Commend product portfolio? Ask your local partner for a tailor-made solution! Get in Contact
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Network PA Power Amplifier Series AF
Combines the approved with the innovative Network PA Power Amplifier Series AF Unified Public Address A high performance level and a selection of different audio outputs are among the main characteristics of Series AF network PA power amplifiers. As a result, the devices are universally usable up to the level of complex IP PA systems and Intercom solutions. All models come in a compact casing and efficient, high-performance design, making them suitable for a wide range of applications. The network PA power amplifiers are optimised both for installation in 19-inch racks and for decentralised on-site installation. These flexible installation options help to reduce both cabling costs as well as the devices’ power and energy consumption. Easy networking, combined with security functions like loudspeaker-to-line monitoring and audio self-monitoring make Public Address both secure and highly efficient with Commend's PA power amplifiers. Key Features Easy Integration with other Systems thanks to support of various protocols and interfaces 20 W to 500 W Output Power 70 V/100 V audio output with Loudspeaker/Line Monitoring High Efficiency Class-D Amplifier, optimised for high efficiency and low thermal footprint Ultimate Availability Line self-monitoring between IP amplifier and Intercom Server. Short-circuit and overrange protected. Flexible and Networkable Installation of IP amplifiers in a server rack or decentralised on-site placement The first choice for Updates and replace existing amplifiers with ease and reuse the existing loudspeakers and cabling and benefit from a rich feature set Network PA Power Amplifiers – Series AF 500 / AF 250 / AF 125 Network PA Power Amplifiers – Series AF 50 Network PA Power Amplifiers – Series AF 20 More Possibilities, One Platform IP Public Address Solutions The IP Public Address Solutions are an essential part of Commend‘s holistic solution approach. This approach provides unique opportunities for operators and efficiency for users in daily operations. PA Solutions
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Mobile Client – Smart Call Management
Mobile Client Call Management The Symphony Mobile Client is the Symphony Cloud service for making and answering calls, unlocking doors and barriers conveniently via smartphone or tablet. Push Notifications Never miss a call again Quick Actions Press and hold the push message to open a door, accept or decline a call Unlock Doors, Barriers and Gates using PIN code, TouchID or FaceID as a protective measure Call Management Push Notifications Quick Actions Unlock Doors, |Barriers and Gates Mobile Client A Symphony Cloud Service Never miss a call again. You can conveniently answer calls on your smartphone and open doors, barriers and gates no matter where you are. Activity List Second Camera Second Door Contacts Videos Activity List Here you can see all calls in your group – whether missed, outgoing, accepted and also when a door, barrier or gate was opened. An image of the caller at the Intercom station at the moment the call is set up can also be seen. If you tap on the picture, an enlarged version is displayed on the next screen. Second Camera During a conversation, one can switch between two cameras and a new angle of view ensures better perception and security. Second Door, Barrier, Gate or Lift This allows doors, barriers, gates, lift doors to be opened one after the other, which is particularly important for multi-level security applications. Contacts & Favourites Access to all contacts and add favourite contacts to the homescreen Videos Second Camera Second Door Activity Log Do-not-Disturb Answering a Call Registering from a Mobile Device Registering Mobile App by Scanning QR code Do Not Disturb Access Lock PIN Code Adding Favorites to Home Screen Touch ID Activation Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
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IP-Control Desk Conductor | Central Communication Power
Simplicity in Concert with Power IP-Control Desk Conductor Overview Everything under control Like the harmonious interplay between orchestral instruments, the reliable, well-coordinated interplay of the components in a communication and security solution is absolutely vital. Using different hardware and software technologies requires central coordination and control – the essential star quality of all Commend control desk solutions. This allows you to keep even the most complex of Intercom infrastructures and integrated external systems under easy, fast and reliable control from a central point. Superior speech intelligibility 100 dB volume capacity (unique in the industry), 16 kHz eHD voice speech quality, OpenDuplex® for hands-free talking in rooms with high ambient noise levels User-friendliness included Fast access to specific Intercom stations, automated announcements with pre-recorded messages, RF conference calls, door and gate controls ... Modular Design Choose from different modules like gooseneck or handset and add up to 3 direct dialling button modules with additional 96 buttons for custom functions Conductor Control Desk – Series CD 800 Expansion Modules – Series CD 800