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Advanced Intercom & Security for Public Buildings
Public Buildings Enhancing Safety with Advanced Security Intercom Being open and welcoming citizens and visitors is a priority for the public sector - in most countries around the world. At the sames time, security of all persons in the buildings, both employees and visitors, must neither be neglected. By using state-of-the-art Security Intercoms, access control solutions and video surveillance technologies, security managers in public buildings can quickly identify and address potential threats, creating a safe environment that builds public trust. Securing Prevention and Protection Managing Incident Response Welcoming Resilient and Thriving Public Spaces Complying Safety and Compliances Showing Presence Advanced Security Building Intercom Systems discourage and deter persons with malicious intent. The presence of visible security measures sends a clear message that unauthorized activity will be immediately detected. Action is taken to prevent criminal behavior and reduce the likelihood of disruptions or emergencies. Effective Emergency Operation Security systems lay the ground for effective emergency response capabilities. When an incident occurs, the ASBIS becomes the EDRS - Emergency & Danger Reponse System. Perfectly complying with the high requirements of ISO 62820-2 and supporting the procedures as described in ISO 62820-3-2. Trust and Reliability Investing in ASBIS always demonstrates a commitment to prioritizing the welfare and security of the community. It enhances the reputation of public institutions, fosters a sense of trust and reliability, and attracts public to utilize and engage with these facilities. At the same time, visible security measures assure the wellbeing of the workforce. Safeguarding People "The employer shall have a duty to ensure the safety and health of workers in every aspect related to the work.” This is what the law says all over the world. In Europe, it is national law based on the Council Directive 89/391/EEC, and in the USA it is OSHA, and more in other countries, which are the governing codes. Installing ASBIS shows committment to these laws and sends out positive signs to the workforce that their safety is taken seriously. Applications in and around Public Buildings Communicating Doors, Gates and Barriers A wide portfolio of Intercom Devices (including modules for flexible OEM design) assure the perfect match for each Communication Hotspot. Cameras and access readers can be part of the Intercom Device or separate, and seamslessly integrate with other systems. Perfect speech intelligebility makes sure every word is understood. Learn More Helping Lifts / Elevators Customer specific Intercom Devices for the cabin, pit, machine rooms and top-of-cars fully comply with the relevant codes. In Europe, this is the EN81-28:2018. In the Americas, this is the AMSE17.1. Learn more The American solution Connecting Security Interlocks and Welcome Desks Security Interlocks safeguard the reception area. When no operator is available, there is an Intercom Device to call for assistance. At the Front Desks, special Intercom Control Desks support the workflows in daily operations. Incoming calls are answered and the neccessary actions taken and documented. Visualisation takes place on the large screen of the Intercom Control Desk or on a PC Monitor. The SOC / Control Room always is the fallback level taking over calls and taking appropriate actions. Learn More Announcing Public Address Commend Public Address enables the reliable and targeted communication of messages. This includes both routine announcements in the building, or security instructions in case of an emergency. This supports when issuing alarms, and it helps to support evacuation and lockdown procedures. Volume and crystal-clear audio quality are key to sharing vital information. Learn More Ensuring Emergency & Danger Response The ASBIS - Advanced Security Building Intercom Solution perfectly supports all daily routine operations. When an incident occurs, it becomes the EDRS - Emergency & Danger Reponse System. It fully complies with the high requirements of ISO 62820-2 and supports the procedures as described in ISO 62820-3-2. Learn More Controlling Hearing, Seeing and Responding The SOC / Control Room is the heart of all security operations. Here, the Commend solution offers visual support for quick and accurate assessment. All relevant information is concentrated and displayed on one platform. This makes it easy to take the right decisions and trigger appropriate actions. Learn More Door Calls and Security Interlocks Commend system solutions offer access control and management, keeping unauthorized persons off the premises and reducing risks of espionage, theft, and vandalism. Learn more An isometric illustration featuring three distinct types of communication system components: a horn speaker, a cylindrical speaker, and a flush-mount speaker. These versatile intercom units provide essential communication solutions for various settings, from public address to integrated security needs. Public Address and Announcements Voice announcements and playback of pre-recorded messages for information and warning purposes. Learn more Lift Emergency Call System Maintenance-free Lift Intercom in the lift car and operational & maintenance Intercom provide for reliable and hands-free communication 24/7. Learn more A hand holds a smartphone displaying an active intercom call with a 12-second timer. The screen features a user icon, a red hang-up button, and a blue key icon for remote door unlocking, showcasing a modern communication solution for secure access. Mobile Flexibility Door stations or emergency call points can be attended conveniently with mobile clients or web clients and doors opened wherever you are. Learn more An illustration showing integrated communication and security solutions. A central gear symbolizes unified management, surrounded by icons: smartphone intercom, CCTV, smart home control, alarm, access, and server. Hands point to the gear, emphasizing comprehensive system control and efficiency for any security solution. System Integration In security and communication systems, it is essential that different systems work together. Constantly exchanging data, video and audio streams, these systems utilise their full potential in well-coordinated interplay to provide perfectly integrated solutions for operators and users. Learn more An illustration showing a person managing a communication system from a central desk, overseeing various scenarios like car charging, gate access, public spaces, elevator calls, and building entrances. This demonstrates a comprehensive security or communication solution for multiple environments. Control Desk Management Continuous system-wide overview to support instant reaction in case of an emergency. Learn more Features & Benefits System Availability High Availability through End-to-End self-monitoring to prevent outtimes. Learn more Speech Intelligibility Superior speech intelligibility regardless of background noise. Learn more Interfaces & Integration Connect Commend Systems with various other systems and get unique benefits through automatisation or just use the I/Os. Learn more Networking of Sites Calls can be forwarded automatically to other Control Desks or several buildings maintained by one Control Desk (at night). Learn more Custom Design Customized Intercom stations in accordance with architects' and customers' design. Learn more Sound Investments Advanced Security Intercom Solutions create long-term, cost-effective and thus highly sustainable security infrastructures.
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IP Network Speakers with PoE
Smart and reliable IP-Network Speakers Series AFLS Overview The wide range of innovative functions that powers the network-compatible Commend IP speakers sets them apart from any classic Public Address solution. The integrated microphone, for example, supports new audio features such as IVC (Intelligent Volume Control) for the automatic adjustment of the volume setting to ambient noise, even during message playback. This ensures a high level of acoustic intelligibility, even at extreme, changeable background noise. Additional benefits include the duplex and call-back functions, as well as the “Audio Monitoring” feature, which allows for ambient acoustic surveillance and automatic triggering of actions such as voice announcements or emergency calls. The different product versions of the IP speakers enable flexible use from rough outdoor areas to protected indoor areas. Since IP-based speakers by Commend can be used with IoIP and SIP, they integrate easily and seamlessly into Commend Intercom or VoIP/SIP-PBX systems . Another feature distinguishing the speakers from classic Public Address systems is their upward compatibility. This way, a new functions can easily be added via a simple software download. Key Features High Volume and Crystal Clear Announcements thanks to the proven and unrivalled Commend audio technology. Automatic Volume Adjustment IVC (Intelligent Volume Control) adjusts automatically the volume to the ambient noise, even during message playback. More about IVC Flexible zone allocation Group IP speakers and assign them to zones, which can also be changed later. Talkback and Listening possible IP speakers, equipped with an integrated Intercom Module enables two-way communication. For Any Environment Thanks to a wide range of variants the speakers are designed for indoor, outdoor, and even industrial public address. Stand-Alone PA Systems Perfect for small-scale and remote PA setups, eliminating the need for central amplifiers. Ultimate Availability Permanent line self-monitoring between IP speaker and Intercom Server for lower service costs. Flexible and Networkable Individually addressable and configurable, perfect for networked installations, and ideal for creating seamless PA zones. PoE Speakers – One Cable IP speakers require only a single network cable for both power and connectivity—eliminating the need for dedicated audio lines and simplifying installation. Product Range IP Network Speakers Integrated Microphone Two way communication with Commend speakers A perfect match Security Camera with IP speaker for video and audio surveillance Talking Security Cameras Unified Public Address The Unified Public Address system is an essential part of Commend‘s holistic solution approach. This approach provides unique opportunities for operators and efficiency for users in daily operations. For example, it allows any station to make announcements. At the same time, the uniform platform makes it possible to react immediately to announcements and even to respond via the ip speakers as well as via the stations. Unified Public Address
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Intercom for Ship Bridges | On-Board Communication
Integrated Bridge Intercom Maritime Solutions Build your own User Interfaces with integrated Bridge Intercom A ship‘s bridge is its central command and control centre – its nerve centre, where countless functions and controls converge. To keep everything running smoothly on the bridge, a unified user interface is the proven state of the art. Instead of sailing against the wind with separate controls for all the various systems, it ensures plain sailing with all controls right at the captain‘s fingertips. API – Brings Intercom functions and more to your fingertips on the screen An API enables convenient touch screen integration of Intercom and communication functions to keep the user interface clean and tidy on all the master and sub-stations, both on the bridge and off. Module integration On-board communication is one of the most crucial functions on this integrated control centre. From Intercom to PA, everything interfaces seamlessly for a superior communication experience, even against background noise from engine, wind or waves. With functions from zone broadcasting to radio support, virtually any on-board communication need is catered for. Ognios modules such as loudspeakers, handset, gooseneck microphone and call button modules all blend in smoothly with the ambient design. To add even more flexibility to your custom layouts and integrations, Ognios by Commend also supports the Open Bridge Design system. Bridge Communication Panel Communication panels for intercom, public address and radio can be assembled in a modular way and mounted on the ship’s bridge. Direct dialling buttons can be individually configured for frequently required functions – whether intercom, public address zones or radio. In addition to the gooseneck, a handset can also be integrated, but also the touch screen for all call destinations.
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Intercom Systems for Buildings
Intercom Systems for Buildings Protecting People and Valuables Commend provides the essential means of reliable communication for all types of general security and emergency situations. Commend Intercom systems support the seamless integration of various systems for CCTV Surveillance, Mobile Radio, Alarms and Control. All systems and components are brought together on a common platform. The uniform user interface gives security staff convenient control of all functions and tasks required to ensure life safety and secure property. Easy operation , both for the public and security personnel, combined with very high speech quality ensure effective and efficient results. Corporate Buildings Advanced Security Building Intercom Systems Corporate Building Solutions Public Buildings Intercom and Security for Public Buildings Public Building Solutions Data Centers Multi-layered protection with Advanced Security Intercom Data Center Solutions Schools and Universities Intercom for Advanced Security in Educational Institutions Schools and Universities Solutions Hospitals and Healthcare Facilities Intercom for Medical Environments Hospital and Healthcare Solutions Shopping Malls Efficient and secure Shopping Mall Communication Shopping Mall Solutions Prisons & Detention Centers Highly reliable, continuously monitored communication paths, available 24/7 Prison & Detention Center Solutions
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Physical Security for Smart Cities | Safety and Awareness
A smart city is a safe city 6 Ways to Make Cities Safer Safe and Smart City Solutions Most know them, but many avoid them. Cities have their problem areas too – districts, roads or parks that people prefer to bypass rather than visit. Violence and criminal behaviour are quite common in these areas. At the same time here, but also – and particularly – in popular, highly frequented parts of the city, terror threats are a growing problem. What technical solutions are there to make cities more secure? 1. Illumination: The Light of Safety Crime likes to lurk in the darkness. Strategically placed lamp posts in public areas, parks and subways go a long way towards removing the darkness and raising urban safety. But they do so not just by providing intelligently controlled illumination but also by doubling as ideal installation posts for safety-enhancing devices such as emergency call terminals. Street lights with emergency call functionality 2. Video surveillance keeps security in view Where urban security is concerned, video surveillance is the most common solution. Although these cameras have a certain deterring effect, they have been shown to be useful mainly in solving cases of street crime, but hardly in preventing them. Read on. 3. Loudspeakers help immediately on site This is because when the security of persons or assets is at stake, surveillance video images of the relevant areas alone are often not enough. Especially in critical situations the complementary ability to listen and especially to make oneself heard – and thus to actively intervene – can be crucial. This is where Commend’s specially designed IP-based loudspeakers and amplifiers come in to enable live on-site communication. This way, security staff can quickly resolve or de-escalate problems, which helps to avoid damage and related costs Talking cameras 4. Information terminals and Emergency Call stations are faster – and more flexible! Where strategically placed information terminals and Emergency Call Stations are available in the city, help is never more than the push of a button or the tap of a finger away. Emergency response staff at the control centre instantly have the caller’s location on their screen. Compared to a mobile call, this allows for a much more rapid response and has even helped to save lives. In France several municipalities have implemented these kinds of solutions in an effort to improve inner-city security and emergency response. Example: Public Transport Stops Here various features and functions work in perfect interplay to meet individual demands. Displays or Intercom stations with touch screens provide real-time information before the journey – e.g. timetables, travel times, schedule changes or traffic details. They also provide crucial emergency call support and enable interactive enquiries. But that is not all: automated digital voice assistants for answering frequently asked questions are already in preparation. In future, the information and emergency call capabilities can be ported, for example, to self-driving buses to provide real-time information and safety to passengers. All in all, Commend solutions help to ensure passenger convenience and safety the smart way. Information displays and terminals 5. Protecting employees in public buildings What kind of risks are employees and visitors exposed to in public buildings? What is the worst-case threat scenario like in this environment? European Norm EN 62820 requires operators to conduct and document individual threat analyses to ensure optimum protection for persons in buildings. With its comprehensive set of rules, this standard describes, for example, the technical systems suitable for calling help, triggering alarms, warning affected persons and transmitting instructions under various security threat conditions. Advanced Security Building Intercom System 6. Protecting public infrastructures What does it take to ensure the protection of security-critical infrastructures such as a city’s electricity and water supply, water purification and emergency care? Commend offers answers to questions like these in the form of dedicated solutions for everyday and emergency communication in urban environments. The protection of security-critical outdoor areas is the main focus of Commend’s Perimeter Security solutions. Besides door/shutter communication and access control, they offer flexible PA for broadcasting direct or automated (e.g., sensor-triggered) warning messages, as well as two-way loudspeakers for directly addressing persons approaching the premises. Contact How can your city leverage smart security and communication to boost urban quality of life? Your local Commend Partner will be happy to provide non-binding information about the many possibilities offered by Commend solutions. Cyber secure in the smart cities Security begins at home. This is why Commend (as the first Intercom provider worldwide) is fully ISO 27001 certified. What is more, Commend Smart City Solutions are specifically designed to meet ever-growing cyber security requirements. Sustainable Cyber Security in accordance with the principles of "DevSecOps" is a core element of Commend’s product policy and covers the entire product development cycle. Commend Smart City Solutions offer cyber security on four levels: Physical Security Network Security Data Security Fail Safety TRUST.COMMEND.COM Smart City Applications
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Hotline for Charging Stations | Reliable Help Points
The fastest hotline for e-charging stations Safe and Smart City Solutions Ensuring customer satisfaction with high-speed customer service connections E-mobility is set to shift into high gear, especially in urban environments. As the distance range of e-vehicles is growing, they are gaining in popularity, with operators already gearing up their efforts to build an area-wide network of e-charging stations. Efficient round-the-clock customer service and troubleshooting assistance is essential to keep things going smoothly at an e-charging station. Commend helps to provide fast, instant and straightforward customer assistance by means of compact Intercom terminals or build-in modules for charging stations in combination powerful management software for customer support desks. They are designed specifically to help keep the charging voltage up and stress levels down. Instant Assistance and Help For the benefit of customers... Charging won’t start? Customer card doesn’t work? There’s an easy solution: contact Customer Service within seconds, using an easy-to-operate Commend Intercom terminal next to the charging column (or built into it). Offering high-level service quality like that helps to keep customers happy even in case of a problem: Fast call centre connections – faster than by telephone Crystal clear audio quality , even with traffic noise in the background, thanks to special functions such as IVC (Intelligent Volume Control) Natural hands-free conversation experience via Open Duplex, at distances up to 7 m from the Intercom station: very handy, e.g. for following hands-on instructions given by customer service staff Instant emergency call at the push of a button or a simple tap gesture: provides extra safety and reassurance around the clock; calls can be connected to security staff or directly to the police. ...and additional benefits for operators Problems at the e-charging point cause downtimes and may disrupt the flow of business. Technical hickups require fast, competent assistance to be fixed as quickly as possible. Having to call a hotline number by phone is often considered a hassle. In case of a problem customers tend to seek assistance in a nearby shop or business, causing unnecessary disruptions. Commend solutions enable help on a completely different level, providing fast troubleshooting via direct communication connections to competent customer help staff automatic identification of caller location at the control desk facilitates the troubleshooting process optimised call response workflows with convenient call management, call prioritisation and transparent reporting – designed specifically to enable efficient call processing and workload relief, as well as targeted resource planning permanent connection monitoring and functional self-tests that help to keep maintenance and operating costs down ... and straightforward for manufacturers Various and flexible integration options Modular components or Intercom stations Inputs and outputs, API and interfaces for seamless interaction with charging columns System with focus on Cyber Security Intercom stations and communication columns System column This versatile column model can be equipped with vandal-resistant Commend audio/video Intercom stations. Intercom modules for integration Products Most vehicular entrance and exit gates, pay-on-foot machines and ticket vending machines in modern car parks rely on the same trusted customer service worker: Commend communication technology The proven audio/video Intercom modules integrate seamlessly into e-charging stations and are optimised for easy, intuitive user interaction. Designable columns Customized Solutions Thanks to its modular design, the Communication Pillar can be customised with respect to its components and functions to suit individual requirements. This allows operators to keep up with the changing demands of Smart City environments. Custom designs and colour options let the pillars blend in seamlessly with the operator’s branding environment. Intercom stations for wall mounting Products Simple and cost-effective way to bring customer service on site Already in use at numerous classic self-service petrol stations Cyber Security Physical security - Network security - Data security - Failover security // Learn more about Privacy and Security by Design Dynamic call management Individual call routing, no waiting time for callers and support for operators for fast call handling Lend your e-charging stations a helpful voice! Your local Commend Partner will be happy to provide non-binding advice and further information on solutions to suit your individual requirements. They will also arrange for a personal live demonstration on request. Contact Smart City Applications
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Emergency Call Points | Safety in Public Transport
Help Points for Public Transport Stops Information and Assistance for Passengers Use Cases Users of urban public transport services expect to be kept informed and safe in order to reach their destination directly, quickly and unharmed. Relevant passenger information and travel details (e.g., timetable changes) must be provided in real time, and help must be available at all times, even when travelling at full speed. This is where Commend solutions come in. Commend communication solutions ensure this, not only on the move, but even before boarding the bus or train at the stop. Versatile possibilities From standard touch screen intercom stations to modules for the construction and integration of information terminals and emergency call points to completely individual solutions. Customers/passengers Real-time information display and announcements: time table information/changes, interactive route planning, warning messages, notifications, etc. Display of information for tourists: Event details, commercial offers, weather or traffic information, etc. Customer enquiries about time tables, connections to other services, etc. using convenient, easy-to-use direct call terminals High level of personal safety and security thanks to push-button emergency call connections DDA/ADA compliant communication for persons with hearing impairments Operators Satisfied passengers, thanks to trouble-free travel experience in everyday situations and instant response in case of an emergency Visual and acoustic communication of real-time customer information on displays or interactive touch screens, and via announcements over loudspeakers Support of customer services and emergency responders with instant identification of caller location at the control desk Commercial use of displays for advertising purposes Emergency responders/ security services Instant emergency response within the traffic network, thanks to permanent acoustic on-site presence – see " Talking Cameras " Fast situation assessment and communication of instructions based on instant identification of caller location; voice connections with optional automatic display of images from nearby surveillance cameras Integration of emergency service radio Case Study A Commend UK Solution RAILHUB 22 Railhub 22 provides easy-to-access real-time information and assistance over voice communication connections using integrated Intercom modules. The large touch screen and intuitive user interface are fully customisable to suit individual requirements and on-site conditions. They enable the live display of real-time data feeds from local or national transport services. Railhub 22 supports a variety of functions, from ticketing to ticket validation, order placement and communication of relevant information. Ideally suited for highly frequented and unattended areas, Railhub 22 can be wall-mounted or placed on optionally available floor mounting brackets. Information and Emergency Call Points Touchscreen Emergency Call Points Integration of external content such as timetables, etc. Suitable for outdoor use and withstands the most adverse weather conditions - IP 65 Use of the display to show advertising or additional information Emergency Call Points Especially tough Intercom stations Suitable for outdoor use Robust metal front plate Intercom Modules IP Intercom modules for building emergency call points Integration of Intercom modules in information terminals and emergency call points Modular components with loudspeaker, camera, microphone, induction loop amplifier for DDA/ADA compliant communication, etc. Equipment according to requirements, e.g. only with individual call buttons, with touchscreen or in combination Dynamic call management Individual call routing, no waiting time for callers and support for operators for fast call handling Cyber Security Physical security - Network security - Data security - Failover security // Learn more about Privacy and Security by Design Interfaces and integration Connect your Commend solutions with other systems from leading manufacturers. From video management, access control, public address to security suites. Emergency Call Point od22 A Commend UK solution – for regional availability please contact your local partner. Large touch screen display Supported by a powerful Content Management System Live data sources come from providers of local or national public transport data, Google Maps, Rainbow Boards It can be wall-mounted and is available with optional heavy-duty ground fixings Withstands all weather conditions; It is fully IP rated for any climate ... Find out more Contact us and optionally see for yourself in a personal demonstration our versatile solutions for emergency call points and information terminals and our well known references in the public transportation sector. Contact Smart City Applications
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City Help Points | Safety for Citizens
City Information Kiosks and Emergency Call Points Safe and Smart City Solutions Which way to Smart City? Information Kiosks and Emergency Call Points for Citizens and Tourists These days, tourists, too, like to travel the ‘smart’ way. Printed city maps and brochures have long been replaced with apps and touch screens, with all the resulting advantages: easy route planning, pin-point navigation, with accurate information along the way. Relevant details are available at the tap of a finger, as are travel blogs, guest ratings, sightseeing rankings, and much more. It’s easy information exchange between users all the way. Putting cities in the limelight Interactive information displays ensure a proper presentation of the city, bringing important issues into focus and highlighting attractive events for tourists and citizens, even providing them with hot tips and insider knowledge. Latest news and event announcements, commercial offers, complemented by weather, traffic and travel information: the possibilities of putting the city and its surroundings in a visitor-friendly limelight are extremely versatile. Commend Smart City solutions are designed specifically to put this potential to optimum use – for example, with fully integrated audio/video Intercom in info kiosks or terminals. The devices come with convenient interactive displays and offer direct call connections, e.g. to a tourist office or emergency call centre – all at the simple push (or tap) of a button. But there is more to the terminals than just that – the accommodating structures (e.g., emergency call point pillars) often double as e-bike charging stations or storage compartments for emergency defibrillators . Here, too, Commend solutions can lend a helping hand – for example, by automatically launching a call to the security or medical centre whenever the defibrillator is used. This way, users can receive technical instructions and request medical assistance. What is more, the automatic removal alarms help to prevent misuse (e.g. pranks). Tourists / Citizens Display of tourist information: city maps, places of interest, routes, events, public transport timetables, room booking services, and much more Display of city information Voice communication for requesting information or assistance, hiring a taxi, etc. Extra security thanks to direct call connections to first responders in emergency situations DDA/ADA compliant communication for persons with hearing impairments City / Tourism Agency Custom designable presentation and placement of required content Positive user experience for tourists, thanks to support in exploring the city while enjoying extra safety and fast response in an emergency Convenient access to assistance and information via visual, acoustic and touch interaction Additional commercial use of displays for advertisements Police / Emergency Services City-wide instant reaction in emergency and crisis situations, thanks to two-way audio/video communication with persons on-site (‘ Talking Cameras ’). Automatic identification of caller location Fast situational assessment based on automatically activated video streams from nearby cameras Direct communication enabling verification, situational awareness and broadcasting of instructions Integration of emergency service radio communication Products Intercom Modules Products Intercom modules for building information kiosks incl. touch screen support Simple, elegant integration of Intercom modules in information kiosks and emergency call points Modular components with loudspeaker, camera, microphone, induction loop amplifier for DDA/ADA compliant communication, etc. Equipment according to requirements, e.g. only with individual call buttons, with touchscreen or in combination Call triggering via third-party system (digital signage), API, ... Cyber Security Physical security - Network security - Data security - Failover security // Learn more about Privacy and Security by Design Interfaces and integration Connect your Commend solutions with other systems from leading manufacturers. From video management, access control, public address to security suites. Dynamic call management Individual call routing, no waiting time for callers and support for operators for fast call handling Find out more Contact us and see for yourself in a personal demonstration (optionally) our versatile solutions for emergency call points and information displays. Contact Smart City Applications
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Audio and Sound Analytics for Smart Cities
Audio- and Sound-Analytics in Smart Cities Safe and Smart City Solutions Sound Check: Commend gives Smart Cities a voice – and ears The "sound of the city" - its acoustic profile - is an important, though often overlooked, source of actionable information. Noise pollution caused by traffic, construction sites, airports and industrial operations, is a growing challenge in terms of health and quality of city life. Targeted counter-measures require an accurate situational analysis based on acoustic data. Commend Smart City solutions are ideally suited to enable the systematic collection and documentation of relevant data via Intercom stations and two-way loudspeakers (see also “ Talking Cameras ”). Acoustic data: a powerful weapon for fighting noise pollution Ambient noise volumes can be measured in definable regular intervals. The resulting dB values can then be transmitted to a central processing point, such as a Smart City cockpit or centralised data base, where they can be analysed and translated into visual charts. Since only the dB values are transmitted, full data protection is maintained throughout. Built into ticket vending machines and self-service stations across the city, Commend Intercom stations, modules and loudspeakers serve their everyday communication purpose while using their ‘ears’ to provide valuable audio data. The resulting data can be analysed and translated into strategically placed noise barriers or green spaces, and even provide the basis for re-routing roadways. Audio Monitoring This function keeps monitoring the noise volume levels in the immediate proximity of Intercom stations and loudspeakers. If a certain threshold level is exceeded, the system automatically sets off a call to a control desk. If required, it can trigger other actions as well – for example, it can be configured to activate a CCTV video feed with instant live images of the area where the triggering sound event occurred. Responsive actions like these can be custom combined into action sequences. The trigger threshold value can be adjusted individually and linked to a time schedule. Example: Leisure facility After hours, nobody is allowed on the premises, with Audio Monitoring listening to make sure. Any unusually loud sound triggers an appropriate action, such as an automated warning announcement over the loudspeakers – all without the need for on-site staff. Sound analysis for Smart Cities If required, the Intercom system can forward audio data to sound analytics systems – all in full compliance with applicable data privacy regulations, of course. In addition to measuring sound volumes, this enables more in-depth analyses to identify and document the type and source of suspicious sounds. Sound check for your city? Your local Commend Partner will be happy to provide non-binding advice and further information on how to leverage sound analytics for the benefit of your city. Contact Smart City Applications
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Virtual Health Care Communication System
Virtual Health Care Solution for Hospital and Health Care Facilities Commend strives to be the communications leader in the health space. We integrate both audio and visual communications into one simple solution that provides healthcare workers with the flexibilty and customization needed for each patient. Advanced AI capabilites seemlessly assist in ensuring safety and timely responses to emergency situations. This is a Commend Americas Solution together with Technology Partners Please note that this solution is only available in Americas. Epic ECAL Embedded Optikal AI Virtual Care Optikal AI enhances healthcare by leveraging advanced algorithms and data analysis to improve diagnostic accuracy, treatment effectiveness, and operational efficiency. ► NESA operates as the AI brain, predicting adverse events before they happen, tracking patient activity, and instantly notifying staff of emergency situations. ► Hanwha provides an accessible experience with powerful pan, tilt, zoom camera designed for hospital staff to have a clear and detailed view of activites taking place in the patient rooms. ► Altus’ Mobile Cart offers healthcare deployment flexibility by allowing hospitals to instantly adapt to the patient’s individual needs. Impact on Your Health System By utilizing AI technology, health care systems improve their staff efficiency with streamlined workflows and virtual consultations. By optimizing laborous tasks health care providers can increase patient volumes, while reducing staff turnover and enhancing overall staff satisfaction. Fixed or Mobile Solutions Choose from Fixed, Mobile Cart, or Wall Mounted connected devices for maximum flexibility to suit the patients needs. Enhance the experience between patient and clinician through immediate two-way video and audio communication. Integrate with Epic ECAL Streamline your operations with no additional Epic licenses or siloed 3rd party platforms. Data sharing between Epic patient records and Epic's virtual care platform means less documentation, improved efficiency and a seamless experience. Connect With Patients Whether combining Hanwha video, Commend audio, and NESA OptiKal AI video analytics for a fixed deployment or implementing Altus' Epic Video and Mobile AI cart for mobile deployment, staff can observe and communicate with patients directly, delivering timely assistance and preventing potential harm.