Results (1056 found)
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Mobile Client – Smart Call Management
Mobile Client Call Management The Symphony Mobile Client is the Symphony Cloud service for making and answering calls, unlocking doors and barriers conveniently via smartphone or tablet. Push Notifications Never miss a call again Quick Actions Press and hold the push message to open a door, accept or decline a call Unlock Doors, Barriers and Gates using PIN code, TouchID or FaceID as a protective measure Call Management Push Notifications Quick Actions Unlock Doors, |Barriers and Gates Mobile Client A Symphony Cloud Service Never miss a call again. You can conveniently answer calls on your smartphone and open doors, barriers and gates no matter where you are. Activity List Second Camera Second Door Contacts Videos Activity List Here you can see all calls in your group – whether missed, outgoing, accepted and also when a door, barrier or gate was opened. An image of the caller at the Intercom station at the moment the call is set up can also be seen. If you tap on the picture, an enlarged version is displayed on the next screen. Second Camera During a conversation, one can switch between two cameras and a new angle of view ensures better perception and security. Second Door, Barrier, Gate or Lift This allows doors, barriers, gates, lift doors to be opened one after the other, which is particularly important for multi-level security applications. Contacts & Favourites Access to all contacts and add favourite contacts to the homescreen Videos Second Camera Second Door Activity Log Do-not-Disturb Answering a Call Registering from a Mobile Device Registering Mobile App by Scanning QR code Do Not Disturb Access Lock PIN Code Adding Favorites to Home Screen Touch ID Activation Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
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Video Integration in Studio | ComVIDEO Module
Video Integration Module ComVIDEO Back to Studio This Studio application integrates live video streams from Video-over-IP sources into the security and communication solution. The video images are arranged on-screen in a clearly structured grid for easy viewing. Module Description Master monitor, preview monitors, surveillance monitors (video sequencing function). Automatic video display on preview monitor when receiving call requests. Automatic video display on master monitor during call. Intuitive operation via drag-and-drop (e.g. switching to another view or camera). Integration of many common Video over IP solutions (e.g. Axis, Bosch, Mobotix, etc.) – see ComWIN Manual for details. This module builds the fundamental basis for the perfect security team – video and audio. While audio provides real-time information and two-way communication, video verifies what you hear. This combination significantly increases your control room efficiency with only little financial effort and time involved. Make sure your premises and people are safe in any situation! Studio Overview
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Planning & Control Module | ComSCHEDULE for Studio
Planning and Controlling Module ComSCHEDULE Back to Studio This module allows for running functions and procedures of the Intercom system on a definable time schedule. For instance, the scheduler can set ComWIN data points or run various actions in form of workflow procedures. Module Description A wide range of individual solutions are supported – from automated call forwarding during the night shift to fixed-time test calls (e.g. lift emergency call stations) and controls for announcements. Inform people whenever it is necessary about anything you want via automated announcements. “Please mind the gap!” – with ComSCHEDULE you can easily play prerecorded safety instructions via public address in the required areas. Managing scheduled events and series of events is easy, thanks to dialogue windows and views familiar from applications such as MS Outlook®. Scheduling and planning of Intercom functions Support for individual events or event series (easy wizard-based scheduling) Studio Overview
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Software & Clients - Smart Communication Tools
Mobile, Web, Control Desk Management SOFTWARE & CLIENTS Mobile Client Apps for iOS and Android for making and answering calls, unlocking doors and barriers conveniently via smartphone or tablet. Web Client The Intercom Station for the web browser with control desk features like call queuing, call transfer or call pause. Studio Control desk management software provides vital details in a clean, well-structured way. It does so by providing an interactive visualisation of all Control Desk functions. ComPLC Configuration of a wide range of behaviours and logics within Intercom systems and across connected systems via in- and outputs and standard protocols.
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Cloud Security for Symphony Cloud Intercom Systems
Uncompromising protection against threats Privacy and Security by Design Symphony Cloud Security is first and foremost a matter of trust. At Commend, cybersecurity as a core competency has always had a very high priority. From the initial product idea to implementation and operational support, privacy and security by design (PSBD) is the uncompromising goal and promise to our customers against which product features and functions must be measured. Server location of Symphony Cloud is in the European Union and all personal data of our Cloud Services will be processed exclusively within the European Union. Data Security Commend systems use industry standard encryption of voice, video and data protects against illegal access. Commend has also implemented an ISO/IEC 27001:2013 compliant Information Security Management System (ISMS) to keep all corporate data as well as customer and supplier information safe. Encrypted and authenticated communication SIP over TLS v1.2 with secure cipher suites (> 128 bit) SRTP for tap-proof encrycption of voice data X.509 client certificates for authentification and encryption TLS transport encryption for the protocols HTTPS, SIPS and MQTTS to protect the web interface, APIs and video Fail Safety – What happens if ...? In the event of a temporary cloud connection failure, the Intercom stations use the mode Symphony Mesh to establish peer-to-peer calls. Apart from of course cloud services such as Mobile and Web Client, communication between the Intercom stations remains up and running. Learn how we are ensuring high availability of Symphony Cloud Services. Details Physical Security Symphony’s physical devices – specifically, its door Intercom stations – are, of course, the most visible attack vector in need of security hardening. Here several defence mechanisms come into play, including: Robust devices and vandal-resistant product versions with high IK and IP ratings Tamper detection through electromechanical contacts to respond to manipulation attempts USB and port-debugging protection Protection of the door opener and the IP network with the IP-Secure Connector Threat Modelling Cyberattacks come in an amazing variety of strategy and level of sophistication. To meet this challenge, Symphony security development is based on the STRIDE approach . This allows the developers to study potential vulnerabilities and simulate various attack scenarios (e.g., client/server spoofing, denial of service (DoS) attacks, elevation of privilege via code injection, etc.). Based on the results, they can then implement countermeasures with respect to specific security goals. Network Security Standard IEEE 802.1x for authentification (network access) Standard IEEE 802.1q for VLANs (network segmentation) Commend IP Secure Connector for automatic interruption of the network connection in the event of a tampering attempt Application Security Mandatory change of the default password during the first login Minimum password length: 12 characters Detection of brute-force attacks at login Documentation and securing of network ports More about Cyber Security at Commend trust.commend.com Symphony Cloud
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IP-Control Desk Conductor | Central Communication Power
Simplicity in Concert with Power IP-Control Desk Conductor Overview Everything under control Like the harmonious interplay between orchestral instruments, the reliable, well-coordinated interplay of the components in a communication and security solution is absolutely vital. Using different hardware and software technologies requires central coordination and control – the essential star quality of all Commend control desk solutions. This allows you to keep even the most complex of Intercom infrastructures and integrated external systems under easy, fast and reliable control from a central point. Superior speech intelligibility 100 dB volume capacity (unique in the industry), 16 kHz eHD voice speech quality, OpenDuplex® for hands-free talking in rooms with high ambient noise levels User-friendliness included Fast access to specific Intercom stations, automated announcements with pre-recorded messages, RF conference calls, door and gate controls ... Modular Design Choose from different modules like gooseneck or handset and add up to 3 direct dialling button modules with additional 96 buttons for custom functions Conductor Control Desk – Series CD 800 Expansion Modules – Series CD 800
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Passive Loudspeakers for IP Amplifiers
Information that comes through Passive Loudspeakers Series CLS Overview Horn Projector Ceiling-Mounted Surface-Mounted Commend offers a series of select loudspeakers for PA solutions The design of these high-quality loudspeakers matches that of the AFLS series, a perfect addition to the Unified PA portfolio. This series makes Commend the first provider worldwide to offer loudspeakers that are fully certified as per IEC 62368-1 to fully comply with the latest security standards. For Any Environment Thanks to a wide range of variants designed for indoor, outdoor, and industrial applications. The design matches the AFLS series. 6 W to 30 W Output Power 70 V/100 V Loudspeakers for PA solutions Unified Public Address System Our CLS Series passive loudspeakers combined with the AF Series IP amplifiers, a key component of our 'unified PA solution'. Learn more Horn Loudspeakers Projector Loudspeakers Ceiling-Mounted Loudspeakers Surface-Mounted Loudspeakers
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Digital Control Desk System EE 380
Modular and Flexible Digital Control Desk System EE 380 Overview The control desk for workplaces with increased need of communication To each base station EE 380A up to 4 button modules with 12 buttons each can be connected. The buttons can be assigned to various functions: direct dialling with call indication (conversation, call, emergency call), output functions e.g.: switching of light circuits, starting processes opening of doors or gates, etc.; Indication of input messages, e.g. indication of door and gate states. Optionally there are button modules with 3-colour LEDs available, at which e.g. calls or system states can be indicated and distinguished clearly. The base station is manufactured in new DSP-technology, which enables functions such as Audio Monitoring or Loudspeaker / Microphone Monitoring. Control Desk System – Series EE 380 Expansion Modules – Series EE 380
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Commend Devices – Smart Intercom and Audio Solutions
DEVICES Intercom Stations The right Intercom Station for specific applications and requirements Intercom Modules Bring communication easily to any appliance or to build tailored Intercom Stations Intercom Control Desks All communication and control converges here for overall view, management and control Loudspeakers From IP loudspeakers to loudspeakers in concert with IP amplifiers Amplifiers IP amplifiers are the cornerstone for modern public address systems Customized Solutions Beyond the product portfolio, we realise customer needs – whether hardware or software.
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Advanced Intercom & Security for Public Buildings
Public Buildings Enhancing Safety with Advanced Security Intercom Being open and welcoming citizens and visitors is a priority for the public sector - in most countries around the world. At the sames time, security of all persons in the buildings, both employees and visitors, must neither be neglected. By using state-of-the-art Security Intercoms, access control solutions and video surveillance technologies, security managers in public buildings can quickly identify and address potential threats, creating a safe environment that builds public trust. Securing Prevention and Protection Managing Incident Response Welcoming Resilient and Thriving Public Spaces Complying Safety and Compliances Showing Presence Advanced Security Building Intercom Systems discourage and deter persons with malicious intent. The presence of visible security measures sends a clear message that unauthorized activity will be immediately detected. Action is taken to prevent criminal behavior and reduce the likelihood of disruptions or emergencies. Effective Emergency Operation Security systems lay the ground for effective emergency response capabilities. When an incident occurs, the ASBIS becomes the EDRS - Emergency & Danger Reponse System. Perfectly complying with the high requirements of ISO 62820-2 and supporting the procedures as described in ISO 62820-3-2. Trust and Reliability Investing in ASBIS always demonstrates a commitment to prioritizing the welfare and security of the community. It enhances the reputation of public institutions, fosters a sense of trust and reliability, and attracts public to utilize and engage with these facilities. At the same time, visible security measures assure the wellbeing of the workforce. Safeguarding People "The employer shall have a duty to ensure the safety and health of workers in every aspect related to the work.” This is what the law says all over the world. In Europe, it is national law based on the Council Directive 89/391/EEC, and in the USA it is OSHA, and more in other countries, which are the governing codes. Installing ASBIS shows committment to these laws and sends out positive signs to the workforce that their safety is taken seriously. Applications in and around Public Buildings Communicating Doors, Gates and Barriers A wide portfolio of Intercom Devices (including modules for flexible OEM design) assure the perfect match for each Communication Hotspot. Cameras and access readers can be part of the Intercom Device or separate, and seamslessly integrate with other systems. Perfect speech intelligebility makes sure every word is understood. Learn More Helping Lifts / Elevators Customer specific Intercom Devices for the cabin, pit, machine rooms and top-of-cars fully comply with the relevant codes. In Europe, this is the EN81-28:2018. In the Americas, this is the AMSE17.1. Learn more The American solution Connecting Security Interlocks and Welcome Desks Security Interlocks safeguard the reception area. When no operator is available, there is an Intercom Device to call for assistance. At the Front Desks, special Intercom Control Desks support the workflows in daily operations. Incoming calls are answered and the neccessary actions taken and documented. Visualisation takes place on the large screen of the Intercom Control Desk or on a PC Monitor. The SOC / Control Room always is the fallback level taking over calls and taking appropriate actions. Learn More Announcing Public Address Commend Public Address enables the reliable and targeted communication of messages. This includes both routine announcements in the building, or security instructions in case of an emergency. This supports when issuing alarms, and it helps to support evacuation and lockdown procedures. Volume and crystal-clear audio quality are key to sharing vital information. Learn More Ensuring Emergency & Danger Response The ASBIS - Advanced Security Building Intercom Solution perfectly supports all daily routine operations. When an incident occurs, it becomes the EDRS - Emergency & Danger Reponse System. It fully complies with the high requirements of ISO 62820-2 and supports the procedures as described in ISO 62820-3-2. Learn More Controlling Hearing, Seeing and Responding The SOC / Control Room is the heart of all security operations. Here, the Commend solution offers visual support for quick and accurate assessment. All relevant information is concentrated and displayed on one platform. This makes it easy to take the right decisions and trigger appropriate actions. Learn More Door Calls and Security Interlocks Commend system solutions offer access control and management, keeping unauthorized persons off the premises and reducing risks of espionage, theft, and vandalism. Learn more An isometric illustration featuring three distinct types of communication system components: a horn speaker, a cylindrical speaker, and a flush-mount speaker. These versatile intercom units provide essential communication solutions for various settings, from public address to integrated security needs. Public Address and Announcements Voice announcements and playback of pre-recorded messages for information and warning purposes. Learn more Lift Emergency Call System Maintenance-free Lift Intercom in the lift car and operational & maintenance Intercom provide for reliable and hands-free communication 24/7. Learn more A hand holds a smartphone displaying an active intercom call with a 12-second timer. The screen features a user icon, a red hang-up button, and a blue key icon for remote door unlocking, showcasing a modern communication solution for secure access. Mobile Flexibility Door stations or emergency call points can be attended conveniently with mobile clients or web clients and doors opened wherever you are. Learn more An illustration showing integrated communication and security solutions. A central gear symbolizes unified management, surrounded by icons: smartphone intercom, CCTV, smart home control, alarm, access, and server. Hands point to the gear, emphasizing comprehensive system control and efficiency for any security solution. System Integration In security and communication systems, it is essential that different systems work together. Constantly exchanging data, video and audio streams, these systems utilise their full potential in well-coordinated interplay to provide perfectly integrated solutions for operators and users. Learn more An illustration showing a person managing a communication system from a central desk, overseeing various scenarios like car charging, gate access, public spaces, elevator calls, and building entrances. This demonstrates a comprehensive security or communication solution for multiple environments. Control Desk Management Continuous system-wide overview to support instant reaction in case of an emergency. Learn more Features & Benefits System Availability High Availability through End-to-End self-monitoring to prevent outtimes. Learn more Speech Intelligibility Superior speech intelligibility regardless of background noise. Learn more Interfaces & Integration Connect Commend Systems with various other systems and get unique benefits through automatisation or just use the I/Os. Learn more Networking of Sites Calls can be forwarded automatically to other Control Desks or several buildings maintained by one Control Desk (at night). Learn more Custom Design Customized Intercom stations in accordance with architects' and customers' design. Learn more Sound Investments Advanced Security Intercom Solutions create long-term, cost-effective and thus highly sustainable security infrastructures.