Results (1418 found)
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Agenti e Distributori
Commend Italia Referenti Commerciali Alessandro Amodio Sales Manager Italia Office: +39 324 84 85 874 Email Cristiano Rigo Area Manager Veneto, Trentino Alto Adige, Friuli Venezia Giulia Office: +39 392 61 16 243 Email Francesco D'Introno Area Manager - Nord Ovest Office: +39 334 3328886 Email Sofia Pisanelli Area Manager Emilia Romagna, Toscana. Marche Office: +39 338 8875326 Email AGENTI Piemonte – Valle d’Aosta Lombardia (Milano, Monza Brianza, Como, Lecco, Lodi, Pavia, Varese, Sondrio) Lombardia (Bergamo, Brescia, Cremona, Mantova) RIMEB DI MORGANELLA MASSIMO Sig. Massimo Morganella Via Germanasca, 11 10138 Torino (TO) +39 3485651372 Email ACLEA S.A.S. DI GABRIELE VITALI & C. Sig. Gabriele Vitali Via Marconi, 64 20091 Bresso (Mi) +39 335 8302192 Email BOSTER AGENZIA Sig. Giovanni Bolli Via Giovanni Pascoli, 24 25030 Urago D'Oglio (BS) +39 348 2228245 Email Lazio - Campania Sicilia Trentino Alto Adige DAGI SECURITY & CONSULTING S.R.L. Sig. Mauro Farinaccio Via Via Monti Simbruini 11 00015 Monterotondo (RM) +39 346 8570682 Email TECNOLOGIE E SERVIZI INTEGRATI S.R.L. Sig. Roberto Murabito Viale A. De Gasperi 151 95127 - Catania (CT) +39 348 3800741 Email Tecnosolution di Raifer Stephan & Co Sas Sig. Stephan Raifer Via Pillhof, 65 39057 Appiano sulla strada del vino (BZ) +39 335 646 3681 Email DISTRIBUTORI COMPASS DISTRIBUTION Strada del Portone, 159 10095 Grugliasco (TO) +39 011 06 27 111 www.compass-distribution.it ELECTRONIC'S TIME S.R.L. via Madonna Piccola 74015 Martina Franca (TA) +39 080 48 02 711 www.electronicstime.it AIKOM TECHNOLOGY S.R.L. Viale Lambrusco 1 47838 Riccione (RN) +39 0541 648894 www.aikomtech.com Telmotor S.p.a. Via Zanica, 91 24126 Bergamo (BG) +39 035 325 111 www.telmotor.it/ D.S.T. S.R.L. Strada del Barco snc 00011 Tivoli Terme (RM) +39 06 98379091 www.dstsicurezza.it

News
Upgrade dei sistemi di controllo accessi: strategie Commend per migliorare la sicurezza
Le infrastrutture legacy ancora in uso presso molte aziende, basate su tecnologie proprietarie, cablaggi dedicati e logiche isolate, oggi mostrano limiti evidenti in termini di scalabilità, integrazione, gestione centralizzata e sicurezza . Per le realtà che stanno valutando un aggiornamento, l’adozione di sistemi IP rappresenta un cambio di paradigma: grazie a questo avanzamento tecnologico è possibile trasformare il controllo accessi in una piattaforma integrata, capace di dialogare con tutti gli altri sistemi di sicurezza e di gestione dell’edificio.
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Petrol Station Customer Service | TotalEnergies
Success Story: User-friendly petrol stations TotalEnergies Overview Challenge Solution Result Free download Challenge TotalEnergies required a reliable intercom and assistance solution to manage: Assistance requests at fuel pumps, Payment incidents, Issues in truck lanes, And support for high-energy areas (EV / H₂), where safety and supervision are critical. Key requirements identified: 24/7 customer assistance across the entire site (fuel pumps, H₂, parking areas). High audio quality in a noisy environment (traffic, trucks, wind). Enhanced safety for staff and customers, particularly around sensitive H₂ zones. Centralised supervision from the operations room or remotely. Scalability , essential for a pilot site that is evolving rapidly (new chargers, new energy solutions, new traffic flows). Customer Information TotalEnergies operates 3,200+ petrol stations across France. Reims Champagne Nord on the A4 motorway is a high-traffic site offering fuel, EV, CNG and hydrogen, plus retail, food and dedicated truck facilities. More info Solution Commend deployed an IP intercom solution based on: A serverless SIP solution , Call stations installed at fuel pump islands and technical areas, Dedicated stations for the truck area , A master station in the office / back office to manage all calls, Optional integration with: video surveillance systems, IPBX , multi-site supervision platforms. Result Faster response times for customer assistance. Enhanced safety, especially in H₂ and EV areas where risks are critical. Centralisation of all calls within a single user interface. A scalable solution, well suited to a site undergoing continuous transformation. Call stations are connected to TotalEnergies’ IP network. When a customer initiates a call: • the operator receives the audio, • and, where applicable, the video feed associated with the area. The operator can: • communicate directly with the caller, • trigger actions (opening, lane shutdown, reset), • or forward the call to a remote control centre. Customer Voice Emmanuel Collet France Network / Engineering & Methods / TotalEnergies Marketing We’ve been rolling out Commend SIP intercoms for the past two years, building on a long-standing partnership. Moving to SIP was a natural step: the solutions deliver the robustness, audio quality and integration we need. This is a long-term collaboration grounded in reliable products and consistent technical support. Commend understands our operational constraints, which streamlines each deployment. Together, we’re standardising equipment, improving performance and strengthening long-term site security. Case Study TotalEnergies Free download Download An outdoor view of a TotalEnergies petrol station, equipped with Commend intercom systems for improved security and efficient communication. This site is part of a mobility solution initiative.
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Académie Commend France
Les objectifs de la formation Dernières mises à jour des programmes La passion au service de la profession Commend France Academie Les objectifs de la formation Commend Vous êtes nouveau sur les solutions Commend ? Vous devez mettre en service un nouveau système ou adapter un système existant ? Nos formations sont conçues pour vous fournir les outils et le savoir-faire nécessaires à ces missions. Nos formations, animées par un instructeur, couvrent une large gamme de sujets, notamment les serveurs d’interphonie, les dispositifs IoIP et SIP, ainsi que d’autres thématiques clés. Chaque participant dispose d’équipements de test pour réaliser des exercices pratiques, renforçant ainsi leur apprentissage par l’expérience. Format des sessions Durée : 2 journées pleines (7 heures chacune) Capacité : jusqu’à 6 personnes par session Lieu : Nos locaux à Saint-Ouen, équipés d’une salle dédiée et accessibles aux personnes en situation de handicap. Accessibilité handicap : Pour toute question relative à un handicap, merci de prendre contact avec pascal.guyolot@commend.fr . Méthodologie : Alternance entre théorie, études de cas pratiques, supports PowerPoint et tests des solutions Commend. Les formations sont dispensées par un formateur expérimenté de la société Commend. À la fin de chaque session, les participants passent une évaluation finale qui leur permet d’obtenir une attestation de réussite. Le déjeuner est pris en charge par COMMEND. Formation continue Après la session en présentiel, les techniciens ont accès à des modules complémentaires sur notre plateforme d’apprentissage en ligne, Polygon, pour approfondir leurs compétences. Taux de satisfaction 2025 : 86 % Nombre de formation réalisé en 2025 : 15 Si vous souhaitez recevoir une offre pour l’un de nos programmes de formation, veuillez compléter le formulaire ci-dessous. Formulaire d’inscription Dernières mises à jour des programmes Programme de formation SIP sans serveur (Serverless) Programme de formation Niveau 1 Configuration Serveur Programme de formation Niveau 2 VirtuoSIS Programme de formation Maintenance Systèmes Interphonie Commend La certification qualité a été délivrée au titre de la catégorie d'action suivante : ACTIONS DE FORMATION Certification & Qualité Commend France est certifié Qualiopi, garantissant la qualité et la conformité de ses formations. Certificat Qualiopi – Commend France
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Our Commitment to the Environment and Sustainability
Our Efforts Enter the Commend World of Sustainability At Commend, we firmly believe that technology should not only drive progress but also inspire and promote sustainability. That’s why we’ve made it our mission to earn our customers’ trust by delivering best-in-class communication solutions while minimising our ecological footprint at every stage of product development and production. Our commitment to environmental care also shows in the quality of our products, which are designed from the ground up with longevity, economic efficiency and investment protection in mind. As a result, Commend Intercom solutions let you rest assured that your communications will run smoothly for generations to come without compromising on sustainability or performance. Curious how we transform these ambitious goals into Trusted. Communication. Always ? Click the links below to find out! Environmental Care High-End Quality Evergreen Technology Open Sustainability Report Our Commitment to the Environment Environmental Care: Sustainable Communication You Can Trust At Commend, innovation meets responsibility, in all aspects of our business. Reliable, efficient care for people and the environment are our way of living up to this promise. To make this possible, we believe that technology and sustainability must go hand-in-hand. This is why we’ve made environmental stewardship a core part of our mission at Commend, specifically by ensuring minimal environmental impact through every stage of our product development and production. Eco-Trust Programme Our Dedication to Excellence High-End Quality: The Heart of Our Mission At Commend, it’s our ambition to deliver more than just a product or service – that’s why we strive for superior quality in every aspect of our operation, from design to delivery and everything between. Our dedication to exceptionally high quality is driven by the satisfaction and trust of our customers, which keep inspiring us to push technology boundaries and raise the bar in terms of customer service and environmental care. Quality Standards Our Passion for Enduring and Sustainable Technology Evergreen Technology: Connecting Generations Discover how our passionate commitment to innovation translates into a technology that truly stands the test of time. Evergreen Technology stands for the perfect synthesis of unparalleled economic efficiency and investment security with the smallest ecological footprint possible. Enter the world of Commend Evergreen Technology and help to shape an ever-green future with sustainable innovations that keep your communications running smoothly for generations to come! Evergreen Technology
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Condiciones Generales, Privacidad y Seguridad de la Información
Commend Ibérica S.L. Condiciones Generales de venta de equipos y servicios, Política de Privacidad y de Seguridad de la Información Condiciones Generales Aquí puede descargar nuestras Condiciones Generales de Venta de Equipos y Servicios (a partir de marzo de 2023) en formato PDF. Política de Privacidad Aquí puede descargar la Política de Privacidad de Commend Ibérica en formato PDF. Política de Seguridad de la Información Aquí puede descargar la Política de Seguridad de la Información de Commend Ibérica en formato PDF.
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ASBIS Advanced Security Building Intercom System
Commend Solutions for Incident Response Plans Communication That Saves Lives Advanced Security Building Intercom Systems (ASBIS) The demand for security technology for buildings and large building complexes has reached a new level. Providing meaningful security is an ever-growing challenge. More often than not, the focus was on securing buildings and premises, i.e., on protecting assets and infrastructures. Increasingly, however, the focus is shifting to people themselves, i.e., the protection of life and limb. And this means not just the people working in these buildings, but every single person who happens to be in them. This would include visitors in an office building as well as customers in a shopping centre or patients in a hospital. For decades, the protection and security of people in critical situations has been Commend’s first priority and passion. Our crisis incident management solutions prevent buildings being turned into death traps. Advanced Security Building Intercom in a nutshell The following video provides a quick overview of what makes Commend's A dvanced S ecurity B uilding I ntercom S ystems ( ASBIS ) special: Commend ASBIS solutions with INTERCOM Power Providing instant support is essential in a crisis situation. This includes alerting intervention forces and security officials to initiate emergency and incident response measures. However, responding properly to a crisis requires full situational awareness. After all, why call the fire brigade if a paramedic is needed? Modern Commend communication systems help organisations do just that: they provide intelligent ways of triggering alarms and warning affected parties about the threats. They do so, for example, with the smart digital assistants of Series ID5, the latest addition to the CONCERTO family of terminal products. Basic ASBIS Components ASBIS Platform Based on decades of experience in Security Intercom – including, e.g., VDE 0827 compliant solutions for schools – we can advise on how best to support emergency operation plans and workflows, and what to look for as a security official or technical risk manager when it comes to choosing the right equipment and solution components. The proper solution for every (emergency) situation What good is an alarm if nobody knows what’s going on? The only solution here is communication. Commend’s powerful, proven ASBIS solutions support emergency operation plans at every stage – from quick alerts and reliable situational awareness to targeted incident response and the support of crisis teams and rescue forces. 1. Alarming Depending on the terminal devices used, alarms can be triggered via pre-defined keys or by direct touchscreen interaction on our digital assistants. If required, the devices can be fitted with separate push-buttons or Bluetooth buttons. This way, the alarm button can be concealed on the underside of a desk. The terminal devices can provide various alarm modes to suit individual requirements, such as “Personal Distress Call” or “Alarm warning against a general threat”. 2. Verification / Situational Awareness Triggering an alarm on an ASBIS device establishes an instant connection to a round-the-clock control room. Here staff can localize the incident and monitor the situation acoustically. If required, the user can be addressed directly via the terminal device’s loudspeaker. The control room is usually located on the company’s premises but may also be located in an external emergency and service control centre. To appraise the situation, staff at the control room can ‘listen in’ to assess the threat and initiate appropriate measures. ASBIS terminals can also be used for direct communication with the person seeking help. Where available, on-site video cameras can be integrated for enhanced situational awareness. In these situations, it is of particular advantage that the Commend Intercom connections are bi-directional. Acoustic verification by control centre staff also helps to prevent costly false alarms. But what about data protection? Acoustic and visual monitoring (‘listening in’ and watching) on the ASBIS devices is only enabled in case of an alarm. Unless an alarm is triggered, it is not possible to establish a monitoring connection from the Control Room. In addition to help and distress calls, the Control Desk receives relevant situational details on a PC or tablet device. This includes the exact location and, if required, other relevant information about the location or the caller. 3. Response / Information From threat alerts to clear instructions or other information, the Control Desk allows intervention and rescue services to provide carefully guided, reliable assistance, e.g., in initiating a lockdown, sending messages to the displays of digital assistants, switching signage lights, making announcements over the loudspeakers, and controlling the whole integrated system (PA, Intercom, video, access control, etc.). First responders or assisting authorities are contacted either via stationary ASBIS devices or by smartphone or tablet PC. This way, they can be provided with situational details and instructions without delay. If required, operational command can summon staff to a crisis conference over the ASBIS devices. To join, all they have to do is accept the call at any terminal device, without the need to operate any controls or enter a PIN code. 4. Deescalation / Managing Crisis In addition to help and distress calls, the Control Desk receives relevant situational details on a PC or tablet device. In an emergency, this information includes the exact location of the person(s) seeking help. Besides ensuring situational awareness, the Control Desk also offers numerous other options: ‘listening in’ on ongoing situations via ASBIS devices, activating CCTV cameras, opening or closing doors and gates, assessing developing threat conditions, keeping affected parties informed, communicating with intervention forces, and coordinating crisis teams. Additionally, staff can maintain direct communication with the ASBIS terminal where the alarm was initiated. 5. Aftercare / Prevention The Commend system can create a seamless log documenting each event. If required, it can also record all calls, including the corresponding video streams. This enables a detailed analysis and an impartial review of how the incident developed. Based on this information, existing emergency operation plans can be developed further to include preventive measures for the future. In the event of a worst-case scenario where people get injured, the official investigators will verify if everything humanly possible has been done to avert danger and to minimize damage. With the Commend solution, operators can document that they have taken the correct measures and that an adequate risk management is in place. Gain Expert Guidance with the ASBIS Whitepaper Download our free ASBIS whitepaper to get guidance and assistance in accordance with EN 62820. Expect more One of the unique characteristics of ASBIS solutions based on latest Commend Intercom technology is that its solutions can efficiently take over everyday tasks . Regular day-to-day use of the equipment means that operators get used to working with the devices, so they become more confident and reliable in using the systems in extreme situations . So-called "ASBIS Hotspots" demonstrate the wide range of functions provided by these solutions. ASBIS Hotspots Powerful, multi-functional Commend Intercom systems are ideally suited for ASBIS solutions. Not only will they provide a permanently available advanced security mode for exceptional situations and emergencies in buildings, they also leverage latest technologies to support you in your everyday tasks . Here are some practical examples of standard compliant Hotspots and their essential features: Supporting everyday school life Info terminal Direct calls to pre-defined target devices, e.g., secretary’s office or caretaker Paging calls with automatic response Sounding the break-time bell Public Address functions e.g., for announcements or school radio In Emergencies Tamper-proof ASBIS station Continuous functional self-monitoring Integration into voice alarm systems Collective emergency calls / emergency announcements Integration of shooter detection and dynamic lockdown Hands-free voice communication for up to 7 m speaking distance Emergency conference calls for crisis intervention teams ASBIS Technology User Terminals Warning Equipment Stations and Call Points Indoor Touch Stations Outdoor Touch Stations Central Control Units Stations with central control functionality Compact Control Desk System DUETTO Control Desk System CONDUCTOR Control Desk Management STUDIO PA Equipment IP Loudspeakers IP Audio Amplifiers Learn more For more information about Incident Response Plans and how to request guidance and advice regarding technical risk management, please see the Commend Whitepaper on the EN 62820 and NFPA 3000 standards. Crucial questions and further aspects covered in this whitepaper include: Why is risk mitigation so important? How to use the standards as a guideline ? How to find appropriate equipment ? What functionality and added value in everyday situations is an ASBIS arrangement providing? What are the 7 important hints for security managers?
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Dealer Partner Program
Dealer Partner Program Your Path to Partnership and Success Our Dealer Partner Program offers you the tools, support, and resources to delivere top-tier solutions to your customers. Why Partner with Commend? Empowering Your Business We’re committed to your success. Our Inside Sales Support team is here to assist with any questions and projects, ensuring you have the support needed to excel. Tailored Support Our partners receive personalized contact and support services tailored to their unique needs. Together, we innovate and grow, creating new opportunities and solutions for our customers. Dedicated to Your Success As you advance through our Silver, Gold, and Platinum Program tiers, you'll unlock increasing discounts and benefits to suit your business growth. Exclusive Discounts: Our tiered savings are designed to enhance your profitability and give you a competitive edge in the market, allowing you to pass on value to your customers while maximizing your margins. Comprehensive Support: Each tier grants you access to our superior technical and sales support, tailored to your growing business needs. Our dedicated team is here to provide prompt, reliable assistance to ensure your operations run smoothly. Certified Excellence: Our certification programs are designed to elevate your standing in the industry. As you progress through the tiers, you'll gain certifications that not only streamline your sales process but also boost customer confidence, positioning your business as a trusted expert in delivering high-quality solutions. Benefits You Can Count On Partnering with Commend means gaining access to a host of benefits designed to support and grow your business. Here’s what you can expect: Satisfied Customers: Partner with us to complement your offerings, delivering solutions that meet customer expectations and drive satisfaction. Professional Resources: Gain access to our extensive cLibrary, filled with resources that support your projects from start to finish, and receive assistance with project coordination and management. Innovative Collaboration: Join a partnership that fosters innovation. Together, we develop ideas that lead to cutting-edge solutions and continuous improvement. Your Inside Sales Support Team Our Inside Sales Support team is here to ensure your partnership with Commend is smooth and successful. We’re excited to welcome you to our network and help you achieve new heights. Feel free to reach out to any of our team members directly or email iss@commendusa.com — we’re here to help you succeed. Kevin Gosda Inside Sales Operations Office: +1-201-529-2425 x117 Email Michael McCarthy Inside Sales Operations Mobile: +1-201-684-8071 Email Alex Santry Inside Business Development Mobile: +1-201-684-8086 Email Jon Sachs Inside Business Development Mobile: +1-201-684-8075 Email
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UL Certified Intercom Systems and Stations
Passion for Quality UL certified Intercom Systems For the testing and certification of materials, components and end products in the area of product safety, UL is one of the most important independent institutions worldwide and represents an absolute quality mark. During the UL certification of our Intercom stations, loudspeakers and Servers, the products and components are tested in detail and thus meet the strict guidelines of the American market in particular. Learn more about UL and the certification process Devices, Servers & Accessories Stations Modules Microphones Loudspeakers Amplifiers Servers IP Converter Accessories Safety and Quality have always been part of the Commend DNA Our 100% double quality assurance ensures that this is more than just an empty advertising promise, because random samples are not enough for us. Our products often have to withstand the most adverse environmental conditions (noise, dirt, extreme temperatures, vandalism, ...) and, like UL certification, are continuously tested and certified according to international standards. The products has also been tested and found to comply with the limits for digital devices, pursuant to part 15 of the FCC Rules (USA) and CAN ICES-3 (*)/NMB-3(*)) (CANADA). Certificates You can find the certificates on the respective product page or collected in our cLibrary cLibrary Intercom Stations with Touchscreen – UL certified – FCC Class B Intercom Stations – UL certified – FCC Class B Intercom Modules – UL certified – FCC Class B Intercom Modules – UR certified – FCC Class A Microphones – UL certified (FCC not applicable because of EMC passive) IP Loudspeakers – UL certified – FCC Class A Amplifiers – UL certified – FCC Class B Servers – UL certified – FCC Class B IP Converter – UL certified – FCC Class B Accessories – UR/UL certified – FCC Class A/B