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Product Documentation

Documentation Manuals, Software and Documentation For our whole documentation, please visit our cLibrary One Platform The world of Symphony enabling Unified Communication. One Platform Perfect Speech Intelligibility Communication that works even in noisy and challenging environments. Perfect Speech Intelligibility Evergreen Technology The best investment for your future. Connecting generations since 1971. Evergreen Technology Quality Standards Quality isn't just our goal – it's our mindset. ISO 9001, ISO 27001, IEC 62443-4-1, ... Quality Standards Cyber Security Protecting and securing customer data is essential to earning the trust of our users. Cyber Security Inspired by our customer's voice Communication is a Powerful Tool We want to package and deliver this in a way that makes a real difference to our customers Why Commend

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Documentation Manuals, Software and Documentation For our whole documentation, please visit our cLibrary One Platform The world of Symphony enabling Unified Communication. One Platform Perfect Speech Intelligibility Communication that works even in noisy and challenging environments. Perfect Speech Intelligibility Evergreen Technology The best investment for your future. Connecting generations since 1971. Evergreen Technology Quality Standards Quality isn't just our goal – it's our mindset. ISO 9001, ISO 27001, IEC 62443-4-1, ... Quality Standards Cyber Security Protecting and securing customer data is essential to earning the trust of our users. Cyber Security Inspired by our customer's voice Communication is a Powerful Tool We want to package and deliver this in a way that makes a real difference to our customers Why Commend 404 Buscamos a fondo ... ... pero parece que la página que busca ya no existe o ha sido movida. Por favor, empiece de nuevo desde la página de inicio . No dude en contactar con nosotros si el problema persiste o si no puede encontrar de ninguna manera lo que busca. Muchas gracias.

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Cloud-based intercom communication

Real-life examples Cloud-based intercom communication Symphony Cloud is a centrally manageable, intuitive and flexible Intercom SaaS with a mobile solution and privacy and security by design. Manage Intercom calls across sites and devices with a flexible, scalable and cybersecure Cloud solution. Flexible Scalable Easy Cybersecure Answer calls, unlock doors, barriers and gates, and stay connected – right from your smartphone or tablet, wherever you are with the help of Symphony Mobile Client . Push notifications mean you never miss a call, even when you're away from the desk. Quick actions let you accept calls or open doors with a single tap, using PIN, Touch ID or Face ID for secure access. Built on highly scalable cloud infrastructure, Symphony Cloud offers the right service for every size and requirement, from a single site to a growing multi-site network. New sites, devices or users can be added on demand. Find out more about Symphony Cloud . Configuring a cloud system is quite easy. And once everything is set up, System Management gives you a central, real-time overview of companies, projects, sites, devices and users. Even day-to-day adjustments, like updating call destinations or contacts, can be made by users themselves. No technician required. Every Commend product is built on the principle of "Privacy and Security by Design," from initial development through to after-sales service. Commend is the world's first intercom company certified to IEC 62443 for its secure product development lifecycle, backed by ISO 27001 information security management. A dedicated vulnerability disclosure program and continuous updates keep systems protected against evolving threats. Find out more about our cybersecurity efforts at trust.commend.com . Symphony Cloud Real-life Use Cases Gas Station Remote Guidance for Safer Workplaces At a gas station , closing up for the night once meant sending a security officer to accompany the employee locking the doors and handling the day's takings. A safety measure needed at every single site, every single night. With Symphony Cloud, a central control room now guides employees through the closing process via live camera access and can connect directly to the stations on site whenever needed – no local servers required, just a secure cloud connection. The result: the same level of protection for staff , delivered far more efficiently , with a single control room now covering all sites that previously each needed their own on-site security presence. Efficient and Secure Solution for Staff Secure School Access From Anywhere Keeping school doors locked during school hours helps ensure that only authorized students, staff and visitors can enter the building. Visitors request access via Intercom, while staff can answer door calls and open doors directly from their work phones – wherever they are on campus. Privacy is protected by activating cameras only during Intercom calls, while customizable schedules ensure calls reach the right staff during working hours. Cloud-based administration allows individual schools to easily manage users and access rights themselves, reducing the workload for central IT. Truck Charging Stations 24/7 Customer Support Electric truck charging stations rely on reliable communication to keep drivers moving . If assistance is needed at a charging point, drivers can connect directly to a central control room for 24/7 customer support. The on-premise Intercom system is connected to Symphony Cloud, allowing service teams to answer calls flexibly via the Symphony Mobile Client. Intercom also supports door calls at site entrances , providing direct assistance when drivers need access to the charging premises. Secure Visitor Access Mobile Door Call Management Across various elderly care facilities , a cloud-based Intercom system provides secure and consistent communication without the need for local servers on site. Visitors can call staff via camera-equipped Intercom stations from the entrance, allowing healthcare workers to see who is at the entrance and grant access directly from their mobile devices . Combined with the existing access control system, this creates a secure and flexible way to manage access while supporting staff in their daily routines. Central Cloud management keeps the system continuously updated, secure and easy to maintain across all locations. Additional Information Symphony Mobile Client Turns smartphones and tablets into mobile Intercom stations, enabling users to answer calls and securely open doors, gates or barriers from wherever they are. Symphony Web Client Turns any web browser into a flexible Intercom station, enabling users to manage audio and video calls from anywhere with control desk features such as call queuing, transfer and pause – without installing additional software. Commend Devices Connect Commend devices to the cloud for calls and centralised management, allowing users to configure, monitor, update and remotely manage their devices from anywhere

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Geutebrück

Geutebrück Interfaces to Commend Intercom Systems Overview Geutebrück's complete solution combines data and video images from a single source. Only one system is needed to optimise highly complex processes. G-Core Server Interface Connects Commend Intercom servers with a Geutebrück G-CORE server Short Profile Geutebrück's complete solution combines data and video images from a single source. Only one system is needed to optimise highly complex processes. Company Website LinkedIn Page One glance at a video image linked to a data point is all it takes to reduce downtimes, find goods that are missing faster, document the transfer of liability with conclusive evidence and immediately identify theft and risk issues. Looking at a video image is also enough to protect values, buildings and people. Geutebrück supports security personnel with individual, pre-defined, automated alarm action sequences giving them the ability to react in a focused and calm manner at critical moments and to make optimum use of valuable time. This is only possible thanks to a powerful, open platform. The software developed by our own team and optimally written to work with our hardware and tested together at the Geutebrück headquarters in Germany. Geutebrück’s open platform communicates easily with third-party systems - thanks to our own individually programmed interfaces.

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ASME 17.1/CSA B44-19 Elevator Intercom System

Elevator Communication for ASME 17.1/CSA B44-19 Solution for Buildings Commend prioritizes code compliance and accessibility in our Elevator Communication Solution, ensuring ASME 17.1/CSA B44-19 standards are met through advanced audio and visual warning systems. Our commitment extends beyond mere functionality, as we guarantee emergency assistance for all users, including those with auditory impairments. With Commend, you have a reliable partner, ready to provide unwavering support precisely when you need it. Users can depend on us always, making Commend not just a solution, but a dependable ally in your quest for unparalleled safety and accessibility. Looking for the European standards? EN 81-28:2018 Audio/Visual Alerting Should an emergency happen, users will hear excellent HD audio voice quality with automatic background noise suppression noise for clear communication. For people with hearing impairments, access to interactive touchscreen capabilites for users provide much-needed alternative communication. Secure Communication In the event of an elevator malfunction, the call goes directly to a rescue organization. However, if the elevator is working properly, the call can be directed to an on-site security officer or even to a local Security Operations Center (SOC). Maintenance In case of questions during the elevator maintenance work, you can easily and quickly establish a connection with one of your colleagues without being dependent on a walkie-talkie or cell phone. Full Integration Specially designed communication for use in elevator cabins, on the cabin roof, the elevator pit and in the machine room as well. Hands-free, bidirectional voice technology provides seemless two-way communication for emergency services. Reliability Emergency communication should work the moment you need it. Our Elevator Communication Solution gives you peace-of-mind and maximum reliability thanks to continuous line monitoring and cyclical loudspeaker/microphone self-tests. Seamless Compatability Simple integration of elevator communication into a building's control system with local control center. Integration into a comprehensive emergency and danger response system (EDRS) with intelligent touch stations. Optimum, central overview with status indication of the communication station. Compliance is Key As the number of elevators in commercial and residential buildings rises, our platform emerges as a revolutionary solution, addressing the shortcomings of existing communication options. Offering a unified platform for all elevator needs, our smart and elegant solution not only meets but exceeds ASME 17.1/CSA B44-19 code standards, elevating functionality to new heights. Incorporate Compliance Into your System There are two technologies Commend recommends for Elevator Communication Solutions – both assuring highest availability and operational security. Both technologies are designed to create a solution fully complying within operational guidelines. You have the flexibility to choose the technology you prefer. Let us show you how to modernize your elevator communication to the state of the art and thus fulfill all legal requirements reliably. Digital 2-Wire Innovation knows no bounds in our world. We challenge conventions, pushing the boundaries of what's possible. Digital 2-wire is an established technology using an independent cabling that will allow up to 3.000m of length between the intercom server and the emergency call point in the lift cabin. The advantages are clear: even in tall buildings there is no issue running the Intercom cabling with the trailing cables of the lift. Thanks to the independent cabling highest operational security is given. Symphony BF Symphony BF is the perfect SIP-based IP platform for all security communications. Using an existing IT-infrastructure, this is the technology to create a cost-effective Lift Intercom Solution. Based on standard protocols it includes Commend’s Cyber Security features, including encryption for safe communication. Using the IP-Bridge, parts of the transmission can run via 2-wire cables, allowing the use of trailings cables for IT-connections as well.

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Sistemas de llamada de emergencia para ascensores EN81-28

EN 81-28 / EU Sistemas de Llamada de Emergencia para Ascensores en conformidad con la+ EN81-28:2018 Soluciones EN 81-28 ASME 17.1 / Americas Sistemas de Llamada de Emergencia para Ascensores según las normas ASME 17.1 Soluciones ASME 17.1 Soluciones de Llamada de Emergencia para Ascensores Commend ofrece sistemas de llamada de emergencia para ascensores que garantizan la seguridad de los pasajeros y cumplen plenamente las normas europeas (EN 81-28) y americanas (ADA, ASME). Nuestros sistemas, en los que se confía en todo el mundo, están instalados en ascensores de todo el mundo y ofrecen una comunicación de emergencia fiable y de alta calidad cuando más importa. Con Commend, los pasajeros de los ascensores pueden contar con seguridad y conectividad en todo momento.