Secure. Certified. Future-ready.
Security is more than just technology – it’s a promise. Commend Österreich GmbH provides comprehensive solutions for intercom systems, video surveillance, and IT services – delivering safety and reliability across sectors such as building security, public transportation, and industry.
At the heart of these solutions lies the protection of sensitive information. In an increasingly digital world, the security of electronic data, proprietary company information, and personal data is a top priority.
To meet this standard, we implemented a comprehensive Information Security Management System (ISMS) in 2025. In July 2025, we successfully completed the Stage 1 audit – a significant milestone on the path to full ISO certification. In October 2025, certification in accordance with ISO 27001:2022 was granted. The external auditors reviewed all requirements and officially confirmed the successful completion.
The result: Our Intercom customers benefit from a fully certified, secure supply chain that meets the highest international security standards.
Secure. Certified. Future-ready.
Highest standards in information security
Protection of data, systems, and business-critical assets
Transparent communication and compliance-focused operations
Responsible risk management on all levels
Sustainable protection and confidentiality of customer data and communication
Integrity of systems and communication lines
High availability of all products and services
At Commend Austria, information security is far more than a technical necessity – it is part of our identity. To sustainably minimise risks, we rely on an integrated Information Security Management System (ISMS) aligned with internationally recognised standards. This ensures that the confidentiality, availability, integrity and authenticity of information are not only safeguarded, but implemented in an economical and efficient manner.
We combine cutting-edge technologies with a clearly structured security approach – setting new benchmarks for the protection of data and systems. Our processes are designed to ensure that the security of our information remains at the highest level at all times, regardless of external influences.
Information security at Commend Austria is not merely an IT matter. It is deeply embedded in our corporate culture and reflects a key expectation of our customers, particularly those operating critical infrastructure. Our management team embodies this commitment and sets clear guidelines. At the same time, we foster company-wide security awareness that involves every member of staff. In this way, information security at Commend Austria becomes a shared responsibility. CLEAR. RELIABLE. FUTURE-PROOF. For us and for the security of our customers.
Our objectives
Continuous improvement
Our security measures are continuously reviewed, updated and modernised – with the aim of always staying one step ahead and addressing emerging threats proactively.
Knowledge creates security
Through regular training and awareness programmes, we strengthen our employees’ security awareness – practical, clear and aligned with real-world challenges.
Legal certainty and transparency
We meet all relevant legal requirements in the fields of information security and data protection – comprehensively, demonstrably and in accordance with international standards.
Rapid response in critical situations
A clearly defined incident response plan enables us to detect security incidents quickly, contain them effectively and resolve them efficiently – ensuring maximum security and minimal downtime.
Making secure decisions, acting efficiently
We assess new technologies with regard to potential risks and integrate security considerations deliberately into our decision-making processes for procurement, operations and further development.
Our strategy
Quality we can measure
We work with clearly defined Key Performance Indicators (KPIs) and conduct regular audits. This enables us to continually assess the effectiveness of our Information Security Management System (ISMS) and all relevant processes – and to further develop them in a targeted manner.
Communication with responsibility
In the event of security incidents or data-protection-related enquiries, our established communication processes come into effect. These ensure lawful, transparent and purpose-driven collaboration with authorities, partners and customers – swift, reliable and traceable.v
Do you have questions about our ISMS or require further documentation?
Our team will be happy to assist you at any time.