Success Story: Effective hospital communication system

As for the quality and ‘problem solving’ capabilities of Commend systems, the San Donato Group had already had the opportunity to test them at IRCCS Policlinico San Donato, where various counter communication systems had been installed to manage the complex communication requirements at various reception desks. After testing the quality and reliability of Commend’s solutions to their , satisfaction, the customer decided in favour of Commend’s modern Intercom Server Software (VirtuoSIS) and IP technology for interconnecting the hospital’s entire Intercom landscape.

The Commend installation enables a modern, fast, userfriendly and functionally reliable security and hospital communication platform that can effectively handle all day-to-day communications as well as emergency situations. After only a few years of use, the customer has already expanded the system with new functions and devices not included in the initial design, taking further advantage of the efficiency and effectiveness of the system.

What is more, the customer also enjoys additional benefits such as:

• Functional security through intercom server redundancy via the virtualisation platform
• Easy system scalability
• Adaptability to specific operational needs
• Optional cross-facility networking with other San Donato Group facilities
• Excellent long-term Return on Investment.

San Donato Group is a first-rate customer, from every point of view. They relied on the experience and reliability of Commend Italia and its products to leverage the high quality, reliability and durability to their advantage. In terms of prestige, this installation ranks particularly high on Commend’s list of project references, both in the Italian and international context. From the customer’s perspective, it embodies a high level of excellence in terms of technical competence and professionalism, which reciprocates with their absolute trust in the value and world of the Commend brand.